BRP warranty service

[Eagle1]

Looking for input, I took our 2010 Canam rt in for a noise in the rear wheel area. I have the 2 year diamond coverage and BRP authorized the repair. When the rear is jacked up and then put in gear there is a definite clinking rattling sound. I suspected the bearing. I sent an email with a video of it running to Lamonster and he agreed it sounded like the bearing. Now the rear tire has 13,000 miles on it and is just at the center wear bars. I have a tire from Tire Direct, but wanted to get the bearing issue resolved first, then change the tire. The service manager just called me and said, they inspected the bearings, axel etc and all is fine, but they still have the clinking sound and are concerned the tire being worn is a problem ????:shocked: I said I never heard of a worn tire making a metal clinking sound, it has to be something metal causing the noise, not a worn rubber tire. The bike has no vibration, rides and handles great, but has the distinct metal sound at the rear tire. They offered to change the tire for $150, I told them I will bring the tire and they can change it and eliminate that concern, if they change it for $50. He has to call his manager, so it will be the first of the week. What are your thoughts ??:banghead::banghead::yikes:

 

[Chupaca]

Well..!!

this narration make me wonder about the dealer/mech. Your right, metalic sounds do not come from tires. I would wonder if they disassembled the whole rear wheel assembly. There are a lot of parts that if not correctly torqued and assemble could be causing these sounds. The brake pads and caliper could be the culprit as well. If they can't find the problem you may have to see a new dealer/tech..question is will warranty cover the same work repeatedly...:dontknow:

 

[oldguyinTX]

Worn tire is a B.S. response. Tires do not make worn bearing noises. Bearings make bearing noises. Press them to look further.

 

[Oldmanzues]

I would question the tire causing problem as well. However since they have the wheel off already to check bearing, It would simple to change the actual tire, not $150.00. If the wheel is ot off, I would not say they checked the bearings, except maybe raise it up and spin the wheel.
Just my thoughts
Oldmanzues

 

[Eagle1]

Update

The dealer pulled the rear tire and examined the axle, bearings, brakes, pulley, belt and all adjustments and really did not find anything wrong. To eliminate the question of noise being caused by the worn tire they agreed to put my Kuhmo on and test it . They put my bike and another RT on jack stands side by side and listened and watched both. The sounds were the same. Driving back from the dealer I did not hear the rattling noise I did before. I am taking a 120 mile ryde tonight, so we will see how it performs with the new Kumho. Tampa Bay Power Sports had over 3 hrs of time into it and I was charged $100 plus tax, needless to say I am happy with that. See attached.

 

[clueless]

so the tire was causing the issue?

 

[Eagle1]

so the tire was causing the issue?

They really could not pin point the problem, it could have been belt adjustment. They don't know.
I got 13,100 out of the Kendra, looking for a lot more from the Kuhmo. :clap: