pdxsenior
New member
Some time ago I posted a response to a BRP Facebook post about how disappointed I was in the quality of the saddlebags I received in July having ordered them in February when purchased my F3-S.
One bag was OK except once the key was placed in the lock I had to either leave it or pull it out with pliers.
The other bag had same lock problems and it would not close properly requiring duct tape to seal it.
Not long after my post, BRP.Care emailed me asking me email them back with more detail. I did. Then, I received a call explaining what they wanted me to do involving my dealer.
It took a few days and another call to both BRP and my dealer but...
After an inspection by myself and the Parts Dept. this afternoon, I accepted them. The new set looks better, feels better, and works better and in my opinion, excellent quality as we all expected in the first place.
THANK YOU BRP.CARE for making a very upset owner a very happy owner.
2015 F3-S owner
One bag was OK except once the key was placed in the lock I had to either leave it or pull it out with pliers.
The other bag had same lock problems and it would not close properly requiring duct tape to seal it.
Not long after my post, BRP.Care emailed me asking me email them back with more detail. I did. Then, I received a call explaining what they wanted me to do involving my dealer.
It took a few days and another call to both BRP and my dealer but...
After an inspection by myself and the Parts Dept. this afternoon, I accepted them. The new set looks better, feels better, and works better and in my opinion, excellent quality as we all expected in the first place.
THANK YOU BRP.CARE for making a very upset owner a very happy owner.
2015 F3-S owner
