brp care

[spyderjeffrey]

I contacted brp care ,Steve M is on the ball !!! Got a case # in 24 hours. I have no complaints, Steve you the man !!!

 

[ARtraveler]

In most cases this now seems to be the pattern. Have had two separate dealings with them, both received attention within 24 hours.

 

[Bob Denman]

Glad to hear that you're getting some movement... :2thumbs: :congrats:

 

[oldguyinTX]

Still Waiting.....

For a detailed response from Carlo regarding heat problems with my 2013 RT. Sent an Email to BRP Care on 8/26, Carlo responded a few days later that he had to "speak to technicians" and "gather information". Emailed him a few days ago asking if he has gathered the information yet. So far, no response. BRP has been jerking me around for over a year now. It is so frustrating dealing with them. Glad you got a fast response - Steve seems to be the go to guy - and hope all works out for you. Good Luck.

 

[Dgjason]

Great to hear. I have a case number but dealer is my problem now. Hopefully I will have more information by Tuesday. Jeffrey, saw your profile picture and if I had that look I would have my panels by now. :shocked:

 

[Chupaca]

Good to know..!!

seems they are trying to get with the customer in a more timely manner. Hope they are quick with the solutions as well...:thumbup:

 

[spyderjeffrey]

no problem

At the dealer getting the 600 mile oil change/ inspection. My air flow panels will be in next week !