schnauzermom
New member
So I have read of other forum members being called randomly by BRP but didn't really think it would happen to me. Since I have a 2011 RTS and pretty much problem free, I would not be visible to the Corporate Offices. But low and behold, we had a great 20-25 minute chat. She was very friendly and wanted to know me and my riding experiences on the RT. When I told her about the only issue I have had, which is the throttle body in 2012, she said, "oh was that the vacation on the Oregon coast?" So they do read and pay attention to the forum because I had gone into great detail on the forum about being broken down, etc etc. Wanted to know any changes I would like to see on future models, wanted to know the farkling I've done on mine, asked about my hubby and his Harley....all in all I would say I was impressed. I have and still am a Harley owner since 2003 and have never been called from Milwaukee about my experiences, I have owned a Kawasaki and never been called about my experiences. Now I do realize there are folks who are going to read this and say they have had real issues with their Spyder but never been called (ie 2013 issues) but she did say they are trying to talk to folks with all viewpoints, negative and positive. So I have a high regard for BRP and know that our forum family is playing a big part in their relationship with their customers.
hyea::yes:
