• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

BRP called me back today about my heat issues.

Here is What I got Today from Steve

They called my dealer and then called me back. They are not going to do anything for me. The tech people from BRP told me that the heat is a normal thing with my model. I explained that having to cover the seat cracks with a towel is not normal and neither is the hot gas cap. They explained that the hot parts is normal because of the engine being right there by these components. I told them i'm ok for now because it's getting too cold for me to ride but if the heat is an issue next summer then it will go back to the dealer every day if needed till something gets fixed, they said that's fine. So, they either are not going to help us or they just bought some time to figure something out we will see which it is. To be continued...............

:dontknow: :dontknow: :banghead: :banghead:

BRPcare
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Junior MemberJoin DateJun 2013LocationQuébec, CanadaPosts19Post Thanks / Like

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Re: Your contact[/h]
Hello Mr Romaine,

We got your BUDS report about two and a half weeks ago and along with others we've received, we're using it to research the issue deeper - I don't have a timetable for you at this point.

The customer service rep you spoke to - Rémy - was correct in that we'd be following up with you. As soon as I have any info I'll let you know immediately.

Thank you,​


Steve
After-Sales Customer Satisfaction Coordinator
Bombardier Recreational Products, Inc.
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:dontknow: :dontknow: :banghead: :banghead:

BRPcare
user-offline.png

Junior MemberJoin DateJun 2013LocationQuébec, CanadaPosts19Post Thanks / Like

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Re: Your contact


Hello Mr Romaine,

We got your BUDS report about two and a half weeks ago and along with others we've received, we're using it to research the issue deeper - I don't have a timetable for you at this point.

The customer service rep you spoke to - Rémy - was correct in that we'd be following up with you. As soon as I have any info I'll let you know immediately.

Thank you,​

Steve
After-Sales Customer Satisfaction Coordinator
Bombardier Recreational Products, Inc.
sigpic12914_2.gif

Follow us on Twitter @BRPCare



Do you know what your BUDS report showed?? I have a copy of mine here in front of me and it don't really say much and none of it talks about heat with the bike.
 
I think it's time for me to take a break from Spyderlovers. Ya'll enjoy. I'm sure gonna.

Chris



See ya in a couple weeks, I take breaks from forums all the time. :roflblack:



I know some wish I took a break from this one. :yikes:
 
buds

Do you know what your BUDS report showed?? I have a copy of mine here in front of me and it don't really say much and none of it talks about heat with the bike.

steve told me by phone because he no longer wants to talk to me by e mail that my bike according to the buds report was running very hot but i don't have a copy of it
 
steve told me by phone because he no longer wants to talk to me by e mail that my bike according to the buds report was running very hot but i don't have a copy of it

I imagine no emails since you used the secret password "lawyer".:yikes:
 
steve told me by phone because he no longer wants to talk to me by e mail that my bike according to the buds report was running very hot but i don't have a copy of it


John,

Ask the tech or service manger who did the Buds report to give you a copy.
 
steve told me by phone because he no longer wants to talk to me by e mail that my bike according to the buds report was running very hot but i don't have a copy of it

That could be a factor on your bike that mine or some don't have because mine does not run hot as far as engine temp goes. On my analog gauge it very seldom goes past half way and at half way the fan runs. Right now with temps in the 50's at speed i'm only at the first mark on the gauge and setting still it's half.
 
No Idea

Do you know what your BUDS report showed?? I have a copy of mine here in front of me and it don't really say much and none of it talks about heat with the bike.

My tech told me that the BRP tech's have a way of reading the reports. I was told my :spyder2: was running hot and I was shifting at the correct rpm's.:dontknow:
 
That could be a factor on your bike that mine or some don't have because mine does not run hot as far as engine temp goes. On my analog gauge it very seldom goes past half way and at half way the fan runs. Right now with temps in the 50's at speed i'm only at the first mark on the gauge and setting still it's half.
I have never seen 1 bar after I pull on to the main road even in 40 deg weather lowest I have seen is 4 bars mostly 5 (1/2 analog) and 6 sitting still for too long (fan kicks on).
 
That could be a factor on your bike that mine or some don't have because mine does not run hot as far as engine temp goes. On my analog gauge it very seldom goes past half way and at half way the fan runs. Right now with temps in the 50's at speed i'm only at the first mark on the gauge and setting still it's half.


Do RT's have the same bar gauge as an ST ?

You say running at the first mark, I've never seen mine below 3 bars after warming up, and normally runs 4-5 bars.

Cooler in the 60's the other day and it stayed at 5 bars most of my ride....but didn't feel any heat on my legs or feet?
 
I have never seen 1 bar after I pull on to the main road even in 40 deg weather lowest I have seen is 4 bars mostly 5 (1/2 analog) and 6 sitting still for too long (fan kicks on).



I was posting about the same thing at the same time. :roflblack:
 
Do RT's have the same bar gauge as an ST ?

You say running at the first mark, I've never seen mine below 3 bars after warming up, and normally runs 4-5 bars.

Cooler in the 60's the other day and it stayed at 5 bars most of my ride....but didn't feel any heat on my legs or feet?
He was talking anlog we were talking IIOOIOIOOIIOIOIOOOIO
 
The bikes that are running hot (and presumable lean...) do need some electronic relief; either a BRP re-flash, or an afternmarket fuel controller).
I certainly DO NOT mean to insult anybody with my questioning of a persons' riding gear; it's a valid qiesiton that unfortunately should be asked as part of trying to figure out what's going on...
Char,
I know you, Mark, your riding experience... and I've kept a careful watch for your reports.
You would be the LAST person on the Planet, that I would accuse of making a mountain out of a molehill... :opps:
The thing is; I don't know a thing about our latest person who has stepped up tot eh mike to complain...
So I assume nothing; I look at all avenues and all possibilities...
 
Do the RT's have 2 types of temp gauge? Or is this a separate gauge he uses?
Plain RTs only have the digital LCD gauges. RTS & RTL have 2 analog gauges in the outer holes that a lot of people unplug ( which reverts them back to LCD digital) because they are so bouncy and inaccurate. They are pretty useless. but look good:thumbup:
 
Plain RTs only have the digital LCD gauges. RTS & RTL have 2 analog gauges in the outer holes that a lot of people unplug ( which reverts them back to LCD digital) because they are so bouncy and inaccurate. They are pretty useless. but look good:thumbup:


Gotcha thanks, this makes more sense now.







So maybe RT owners only glance at their analog temp gauge when it has bounced up and think their bikes are running hot? lol


hiding now....
 
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