BRP called me back today about my heat issues.

[3 Wheel Addict]

They called my dealer and then called me back. They are not going to do anything for me. The tech people from BRP told me that the heat is a normal thing with my model. I explained that having to cover the seat cracks with a towel is not normal and neither is the hot gas cap. They explained that the hot parts is normal because of the engine being right there by these components. I told them i'm ok for now because it's getting too cold for me to ride but if the heat is an issue next summer then it will go back to the dealer every day if needed till something gets fixed, they said that's fine. So, they either are not going to help us or they just bought some time to figure something out we will see which it is. To be continued...............

 

[Bob Denman]

Well now we need to ask; what are you wearing while riding the bike? pps:
Keep in mind that they are 100% correct; there's a pair of BIG jugs & slugs down there, burning fuel...
Protective clothing will go a long way towards keeping you more comfortable in the saddle. :thumbup:

 

[ARtraveler]

Will be watching and waiting how this all pans out. I do not wish to add any more at this time to fan the flames about the heat issues.

 

[Chupaca]

Interesting..!!

not enough data to process...I'm sure they will continue working on it but things will be slowing down with those putting their machines away for the winter...:dontknow: We'll see...

 

[ivanlee]

They called my dealer and then called me back. They are not going to do anything for me. The tech people from BRP told me that the heat is a normal thing with my model. I explained that having to cover the seat cracks with a towel is not normal and neither is the hot gas cap. They explained that the hot parts is normal because of the engine being right there by these components. I told them i'm ok for now because it's getting too cold for me to ride but if the heat is an issue next summer then it will go back to the dealer every day if needed till something gets fixed, they said that's fine. So, they either are not going to help us or they just bought some time to figure something out we will see which it is. To be continued...............

I guess they win again, nothing in writing and they have short memories. :chill:

 

[3 Wheel Addict]

Well now we need to ask; what are you wearing while riding the bike? pps:
Keep in mind that they are 100% correct; there's a pair of BIG jugs & slugs down there, burning fuel...
Protective clothing will go a long way towards keeping you more comfortable in the saddle. :thumbup:

A thong and a welders helmet... :yikes: I would have felt a lot better about this if they would have told me they are working on something instead of just blowing me off by telling me "that's how they are"! Sounds like they are just repeating what the dealer said.

 

[cuznjohn]

brp

it's because there is nothing to do. they don't have a clue yet.

 

[Bob Denman]

A thong and a welders helmet... :yikes: I would have felt a lot better about this if they would have told me they are working on something instead of just blowing me off by telling me "that's how they are"! Sounds like they are just repeating what the dealer said.

:shocked: I'm not going to be able to shake that mental image for Months!! :shocked:

 

[anthony422]

my dealer wont do a thing unless BRP tells them to and BRP pays, but he does do a good job at sounding annoyed when I call. BRP is a joke they called me back and I got total lip service, part of the protocol is at one point they will ask you "What is it that you expect from BRP? like they read it off a card,,,, its pretty funny.... I said how about getting my machine right, Isnt that why i'm calling?

 

[cuznjohn]

lemom law

get receipts every time you go to the dealer and report heat issues and 4 x's in ny and you call the attorney generals office and file a lemon law case. i go to the dealer tomorrow and will state about the heat issue

 

[MouthPiece]

I think it's time for me to take a break from Spyderlovers. Ya'll enjoy. I'm sure gonna.

Chris

 

[bullant12]

I think it's time for me to take a break from Spyderlovers. Ya'll enjoy. I'm sure gonna.

Chris

Hope to see you on the road! Honk when you pass by! (or just PM me for directions)
Just stay on your break so I can get more posts in than you!:roflblack::roflblack:

 

[rnet]

get receipts every time you go to the dealer and report heat issues and 4 x's in ny and you call the attorney generals office and file a lemon law case. i go to the dealer tomorrow and will state about the heat issue

Don't believe the lemon law covers motorcycles in NY. :banghead:

 

[cuznjohn]

Don't believe the lemon law covers motorcycles in NY. :banghead:

http://www.ag.ny.gov/consumer-frauds/new-car-lemon-law-q&a

 

[flamingobabe]

I'm really sorry to hear this....I plan to take the bike in this week......have to work around Mark's schedule and 325 miles to dealer......Bob....yes there is an engine between our legs...but there is no comparison between my 2009 and 2013 heat that blows on the rider....but this heat is not normal

They called my dealer and then called me back. They are not going to do anything for me. The tech people from BRP told me that the heat is a normal thing with my model. I explained that having to cover the seat cracks with a towel is not normal and neither is the hot gas cap. They explained that the hot parts is normal because of the engine being right there by these components. I told them i'm ok for now because it's getting too cold for me to ride but if the heat is an issue next summer then it will go back to the dealer every day if needed till something gets fixed, they said that's fine. So, they either are not going to help us or they just bought some time to figure something out we will see which it is. To be continued...............

 

[3 Wheel Addict]

I'm really sorry to hear this....I plan to take the bike in this week......have to work around Mark's schedule and 325 miles to dealer......Bob....yes there is an engine between our legs...but there is no comparison between my 2009 and 2013 heat that blows on the rider....but this heat is not normal

Thank you!! There are a few of us that get it, or have it and don't want it. Going to see my dealer tonight and quiz him on what BRP asked them.

 

[hotglue]

I think it's time for me to take a break from Spyderlovers. Ya'll enjoy. I'm sure gonna.

Chris

Ya know that no one is holding a gun to your head to make you open and read this post, let alone post back on it.... it seems to me, you are dealing yourself your own grief.

 

[MidLifeCrisis]

Didn't flamingobabe get her heat issues successfully resolved by her dealer? I remember someone or two or more saying so, but don't recall who exactly. All I remember was it took some effort and cost....


Sent from my iPad using Tapatalk HD

 

[flamingobabe]

NO....we have been working with BRP and 2 different dealers.....my bike is going back to shop...looks like 1st of next week....same heat...same non-fix

Didn't flamingobabe get her heat issues successfully resolved by her dealer? I remember someone or two or more saying so, but don't recall who exactly. All I remember was it took some effort and cost....


Sent from my iPad using Tapatalk HD

 

[napper39]

this is what i had done,it might not work for you but has helped my 2013 rt with heat about 70%,the two bottom pans were removed and im talking about that round:chat: type pan that directs the heat out the top hole which i had coverd.like i say it helped a good deal,and the heat that is still there i can live with.and yes there are two plates that need taken off one is the bottom and the other is kind of round drectiong the hot air tordes the two holes that the fan blows out.:2thumbs: