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BEST warranty

woods

New member
I puchased the x warranty last summer and other than an email from BRP got nothing else,no kind of documents. Is that how it is?
 
When I got mine on the 2014 RT-S, I got a card from BRP with dates of expiration for the Best Warranty. That was the only paperwork I received.

Happily, I did not have any need for the extra year of best warranty. It is now expired and we are still driving the 2014. We are up to 35,000 miles and counting.
 
It is my understanding they no longer send out any documentation or warranty card for the Best warranty. It is based on your VIN as it always has been.
 
I called and asked about mine, they sent me a single page document with the VIN and a wallet card similar to a insurance card.
 
Received an email verification only of my BEST warranty - after I called BRP customer service to inquire 3 months after purchase.
 
I contacted BRP about paperwork for my original warranty paperwork (bought new 2019 on 10-31-19) and they said this would come from the selling dealership. BRP did verify that my VIN # was in the system and I was under warranty. When I contacted the dealer I purchased from - they said there is no paperwork - everything is done through the VIN #.
 
I bought my 2018 in Jan 2019. In Nov 2019 I received confirmation from BRP that my BEST warranty was active and a wallet size card with the expiration and VIN on it.
 
I am thinking it is probably a good thing to confirm your warranty after a month or so. It does not sound like a system is in place for customer notification.

This is a trust, but verify thing.

If a dealer forgets to send in the information, it looks like one could have some issues in the event of a major repair. :dontknow:
 
I printed the email and put copies in my truck and my Spyder. I also took a photo for my camera and put the customer service numbers in my phone. I'm assuming that any Can-Am dealer has access to the information so really the most important thing you need is the phone number in case you're stranded and need to be towed to the dealer. I wish more formal information was sent via mail to the customer though but perhaps they don't feel that's necessary as the warranty is transferable and based on the VIN.
 
I guess i'm old school but I still like to talk to a person when I call on the phone and I like to have an actual warranty card in my wallet when I pay that much money. We're living in a different world today . . . .
 
Hell.. It would be nice to get an acknowledgement from BRP when I purchased a brand new 2019 F3-S :(
 
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