Jedye
New member
I really wish my first service experience with the Spyder would have been better. About a month ago, I bought a secondhand 2010 Spyder RT-S from Hattisburg cycles. Before purchasing, I inquired about this units service schedule. I was assured from Justin (the salesman) that the bike had all its regularly scheduled service appointments met and the unit was in perfect condition. I specifically asked about the rear tire, because it looked a little worn and again was assured that it was in good condition. I back ti Hattiesburg Cycles today (only a month after i've purchased this bike) because this bike had just turned 14,000 miles and I wanted it serviced. Imagine my surprise when the service man said that I needed a new rear tire, new brakes and a new drive belt ($1300.00) The service department at Hattiesburg Cycles is great and I hold nothing against them but Justin the salesman is a liar. When I confronted Justin on the showroom floor about it he said he did not remember the tire being that worn. He also dodged any explanation for the bad brakes and the bad belt. Of course, a manger got involved and he too dodged every question, only stating that when you buy a used bike, its "as-is"... I already know that...that's not the point. The Salesman lied about the condition of the unit. It's a shame too because I really did like Hattiesburg Cycles but I will be taking my business elsewhere in the future.
And I know, when you buy second hand, you buy someone else's problems. That's not the point. The Saleman out-right lied about its prior services. There's also the safety concern about putting someone on the road with a bike in that condition (bad tire/ brakes).
So I'll be looking for a new shop to service my Spyder. If anyone can recommend one between Biloxi, MS and New Orleans, LA, I'd appreciate it. Thanks!
That being said...the repairs were made and I still love the bike...just got a bad taste in my mouth from my salesman. I'll go for a ryde, it'll be better in a while.
Casey (Jedye)
And I know, when you buy second hand, you buy someone else's problems. That's not the point. The Saleman out-right lied about its prior services. There's also the safety concern about putting someone on the road with a bike in that condition (bad tire/ brakes).
So I'll be looking for a new shop to service my Spyder. If anyone can recommend one between Biloxi, MS and New Orleans, LA, I'd appreciate it. Thanks!
That being said...the repairs were made and I still love the bike...just got a bad taste in my mouth from my salesman. I'll go for a ryde, it'll be better in a while.
Casey (Jedye)
I sold cars and I'm sure bykes are the same in that they have profit centers. New, used, parts, service and sometimes finance. I read all the time on this site that the service departments for :spyder2: is lacking. So I would think about staying there for service. Besides that it will make the sales department go crazy. I was a car salesman for 4 years (new and used) and a manager for a short time b 4 I changed lines of work by my choice ( how stupid was I? I got into the bar business). A salesman and manager like that will run out of customers in a short period of time and move on :yes:and in that time you can find a better salesperson. 
ray:
