I ended up calling BRP today, really nice person I spoke with said that they didn't show a 13.20 update for BRP Connect. I asked about the warranty bulletin listed earlier in this thread and the person told me that those are associated to machines that need it based on their VIN number. I gave them my VIN and they said mine didn't show any updates? They also mentioned something about an OTA update when my phone is connected to the system - so now I'm just successfully confused about what is really needed lol. :banghead:
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There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
Anyone else having problems with dealers d/loading BRP CONNECT updates?
- Thread starter Floridian2017
- Start date
Cruzr Joe
New member
the update 2018-0004 (ver 13.20) is for units with the LED Dash. You don't mention what Spyder (year and Model) that you have so i can't tell you anymore.
Cruzr Joe
Last edited:
Flamewinger
New member
BRP Connect is on the smartphones and updates automatically unless you have it set up differently. As for the 13.20 software update for the 2018’s RT’s and F3’s (excluding the basic models) needs to be done by a Spyder tech at a dealer.
And that is what I have - a 2018 Spyder RT (considering I mentioned I had 12.2 on my spyder now I guess I figured it would be understood I had a new unit 
But BRP claims I don't need an update which makes no sense why some people are getting notifications for 13.2 and BRP seems to have no knowledge about it even based on my VIN.
But BRP claims I don't need an update which makes no sense why some people are getting notifications for 13.2 and BRP seems to have no knowledge about it even based on my VIN.billythekidd
Member
Mine is a month old
Mine is just a month old and it came with 13.2 installed from my dealer.
willy
Mine is just a month old and it came with 13.2 installed from my dealer.
willy
maxxheadroom
New member
Quick question about the BRP Connect app. Once it is running on the dash, I can see and change music. look at maps and weather, how do I get back to the regular screen. I have tried everything I could think of to get back to the main home screen so I can look at things like the Stats Screen or just the Tach...(not the BRP Connect Screen). Thanks
ottawa-rider
Member
Press the button behind the left handle bar, the one that used to be the "Push to Talk" button (PTT).
maxxheadroom
New member
Thank you...
maxxheadroom
New member
iPhone Gets very warm
Has anyone noticed that the iPhone (I have an 8 plus) gets very warm while plugged into BRP Connect cable? I was just wondering if other folks phones are getting warm as well. It is really not doing a lot and if it just the charging, then I guess it would be ok.
Has anyone noticed that the iPhone (I have an 8 plus) gets very warm while plugged into BRP Connect cable? I was just wondering if other folks phones are getting warm as well. It is really not doing a lot and if it just the charging, then I guess it would be ok.
billybovine
Active member
Do you have a RT? So the phone is in the front trunk. Or do you have F3T/L? So the phone is in the easy bake oven behind the windshield.
maxxheadroom
New member
Yes, I have an RT and I have extended the cable from the front to the back. I like my phone in the back. The phone got hot in the front trunk and it still does in the back. If I just use bluetooth it does not get hot.
USB
I picked up my new RT last month. They said all updates were done but when I checked the version is was 12.2. Took it back with the letter and they tried again. The tech was trying to do it via the diagnostic plug not the USB. I told him it should be the USB plug and it updated fine. A little concerned about how BRP sends out info and tech training.
And that is what I have - a 2018 Spyder RT (considering I mentioned I had 12.2 on my spyder now I guess I figured it would be understood I had a new unit
I picked up my new RT last month. They said all updates were done but when I checked the version is was 12.2. Took it back with the letter and they tried again. The tech was trying to do it via the diagnostic plug not the USB. I told him it should be the USB plug and it updated fine. A little concerned about how BRP sends out info and tech training.
cyclelover63
Member
I'm curious. If you are running maps and you enter an area without phone service,do you loose maps?
Flamewinger
New member
No, Genius Maps, Garmin, TomTom and a few other apps download the map data to the phone so it works without cell service. Smartphones have Cell, GPS and WiFi antennas so an old smartphone with no cell service can still be used as a GPS.
Cruzr Joe
New member
Sometime i get a out of service area when the skies are bad cloudy or raining, never got that with a garmin though.
Cruzr Joe
Cruzr Joe
New member
BRP sent all their dealers a detailed Bulletin with graphics showing how to update to 13.20, apparently your tech/dealer did not read it.
Cruzr Joe
Cruzr Joe
New member
Be sure that you are at the main BRP Connect screen and then push the button on the backside of the left handlebar. (sometime you need to push the joystick to the left several times slowly to get to the main BRP Connect screen
Cruzr Joe
Cruzr Joe
New member
I will; repeat myself
BRP sent all their dealers a detailed Bulletin with graphics showing how to update to 13.20, apparently your tech/dealer did not read it.
Cruzr Joe
Cruzr Joe
New member
And that is what I have - a 2018 Spyder RT (considering I mentioned I had 12.2 on my spyder now I guess I figured it would be understood I had a new unit
BRP sent all their dealers a detailed Bulletin with graphics showing how to update to 13.20, apparently your tech/dealer did not read it.
Cruzr Joe
billybovine
Active member
Charging will make heat. Faster the charge the more heat. The usb plug on the Spyder does not charge fast.
Power consumption. As your phone uses more power. More heat is produced. So power use = heat.
Cell radio uses more power the farther away from the tower you are.
Active BT radio uses power. The busier it is more power used.
More apps open. More power used.
Some apps use more power than others.
GPS app uses a lot of power compared to other apps. Turns on GPS chips and they use power. There is a lot of calculations done by the phone processor. More power used.
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