Pampurrs
Pragmatic Member
......Or north to Prescott Valley. Star Island is an excellent dealership as well.
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Any reputable dealers in Phx area?
- Thread starter AZF3S
- Start date
......Or north to Prescott Valley. Star Island is an excellent dealership as well.
M109Dreamer
Active member
I have family down in Sierra Vista and are usually riding down there every couple months. But Prescott is a nicer ride though. I do like eating at the Prescott Brewing Company for lunch. Especially the candy shop upstairs.
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When I dropped off the F3 for the windshield fix, I asked the service guy if he'd seen the reviews online for RideNow. I told him it would be nice to turn those opinions around.
The F3 was fixed in no time. The tech had never installed the Blue Ridge and failed to notice the kit was missing rubber grommets. They took some out of another kit (someone else will be shorted I'm guessing) and my Spyder was ready in record time, all fluids checked, cleaned up and even topped off the gas (1/2 tank) for my trouble.
So, although I am still discouraged, they appeared to try to maintain the relationship.
The F3 was fixed in no time. The tech had never installed the Blue Ridge and failed to notice the kit was missing rubber grommets. They took some out of another kit (someone else will be shorted I'm guessing) and my Spyder was ready in record time, all fluids checked, cleaned up and even topped off the gas (1/2 tank) for my trouble.
So, although I am still discouraged, they appeared to try to maintain the relationship.
Pampurrs
Pragmatic Member
I'm glad you got it resolved. I often wonder if anyone at Ride Now at any level in the company bothers to read their nasty reviews, or even cares. :banghead:
Pam
SPYD3R
Active member
F'n IDIOTS
WHAT IS IT WITH THESE F'n IDIOT DEALERS THAT TREAT THEIR CUSTOMER LIKE CRAP.....?
DON'T THEY REALIZE THAT WE HAVE THIS 'SOUNDING BOARD' AND THAT WORD-OF-MOUTH CAN KILL THEIR BUSINESS.....????????
i could only wish that all CAN AM dealers were like mine:POWERSPORTS of GREENVILLE (SC)..... ya, they may have some issues from time-2-time, but for the most part, these people are up-front and honest....
DANG, i hate to hear stuff like this..... :yikes: :lecturef_smilie: :gaah:
Dan P
SPYD3R F3-S
WHAT IS IT WITH THESE F'n IDIOT DEALERS THAT TREAT THEIR CUSTOMER LIKE CRAP.....?
DON'T THEY REALIZE THAT WE HAVE THIS 'SOUNDING BOARD' AND THAT WORD-OF-MOUTH CAN KILL THEIR BUSINESS.....????????
i could only wish that all CAN AM dealers were like mine:POWERSPORTS of GREENVILLE (SC)..... ya, they may have some issues from time-2-time, but for the most part, these people are up-front and honest....
DANG, i hate to hear stuff like this..... :yikes: :lecturef_smilie: :gaah:
Dan P
SPYD3R F3-S
Pampurrs
Pragmatic Member
Ride Now is a large national company with a huge hord of haters and unsatisfied customers. I am amazed that they continue in business with the amount of bad reviews they get. But they just keep on going somehow.:dontknow:
I remember when RideNow bought many of the local dealerships. I had a Yamaha in the 90's from a good dealer on Cave Creek road that was absorbed by RideNow. Service tanked. Metro Motorsports was never that great but got worse when RN took over, now Peoria RideNow. But, having said that, I've actually had decent service from RN Surprise. I bought my wife's Spyder there, got hosed on that but I've been hosed on every vehicle I've ever bought new in my life. World's worst negotiator. We have had very good service at RN Surprise. I don't do anything myself on the Spyder, so they have done it all, including the 2013 heat panel swap. Rarely had to leave the bike even overnight, usually pick it up same day. I'm still not a big RN fan, they treat their employees like dirt, but the Surprise shop has been decent so far. I have not had any mods done, just regular Spyder services. I live much closer to the Peoria store but prefer the Surprise location.
PaladinLV
New member
Well, not a lover, but not a hater.
Got a great price on 14 RT-S; a better price on my trade; the mods I had them do were done correctly; the warranty work I've had done was done correctly; the maintenance seems to have been done correctly; I never needed to wait more then a few hours for any of the work (once they started).
My only complaint is I always schedule at 9AM but they never seem to get to work on it till @ 10AM.
There is only ONE Spyder Tech but he is good. When I had the GPS interface installed, CanAm had not updated the cabling and it was short.
The tech took the initiative to build an extension to make it work (no cost to me).
I typically can get 15% - 20% off any Spyder Accessory I order.
Only had ONE PROBLEM.
The first time some Tupperware was removed they did it wrong and broke off one of the plastic "spade" fasteners. They replaced it for Free (I hope so!) and there has never been a problem since. When it hits THEM in the pocket you get their attention.
So overall I need to give their Tech at least a Satisfactory Grade
Now as for the "Service Writers" - completely Clueless so you do need to know what you want and what you are talking about and make sure all the details are in the Notes of the Repair Order clearly and precisely.
AJ
jaherbst
New member
They do read them on Facebook Pam. I was contacted by one of their sales people to remove my negative remarks after a horrible and dishonest experiance with them. They offered me a food voucher at a local cheesie restaurant. I told them I was on a diet and refused.
Jack
jaherbst
New member
Qiute simple Pam. They continue because they have a monopoly on Can Am, Harley and Car dealerships. We are talking a huge corporate conglomerate here and around the country. They are in bed with BRP and BRP is not about to ruffle their feathers because they sell more BRP products than any other company it the USA.
Jack
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