Another 2014 with an oil leak!!!!!!!!!!!!!!!

[Bob Denman]

That's the date the bulletin was created...(Good eyeballs! :clap
I'd say that you're safe, if your bike was built after this was issued.

 

[ARtraveler]

Just a .02 Back to my consumer advocacy mode. :roflblack:

Fortunately, the oil leak is just a small glitch. It needs to be addressed and fixed promptly. A $30K machine should be coming out of the dealer without a leak that they now know about. They need to get their act together. Machines should now be coming from the factory--with no leaks.

The quicker they get it solved, the quicker it will go away. BRP needs a good year with the 2014's, and I think they know it. That is in our favor. :thumbup:

 

[fastfraser]

I can understand being unhappy because a new toy is leaking. We all want them to be perfect. I can't really understand the depth of some owner's displeasure or worry, however. Engines have been leaking for a hundred years. As long as it doesn't run the oil so low the oil pressure drops or the engine/transmission malfunctions or is damaged, and as long as the oil doesn't get on the rear tire tread, it can be lived with. BRP knows about it and will fix it. If the setscrew Loctite doesn't cure it, or a new screw doesn't, they will come up with a more thorough procedure or a new fix. Take a deep breath, then let it out slowly.

Can't agree more . Keep an eye on it and ride it like you stole it. Get her fixed on your first service .

 

[den1953]

Oil Leaks Historically

Oils drips were once so commonplace with motorcycles years ago that catch pans were placed underneath them in dealer showrooms. Jokes about bikes marking their territory were just as common. Harleys were the last to have this common issue and some still do although they've made great strides in recent years. I wouldn't let this be a deal breaker on a new Spyder as the fix is so simple to do.

 

[nhoj]

Why some do

I don't understand why some have this oil leak problem and others do not.

 

[SAPD911]

Just dropped it off at the dealer, they had no clue about the service bulletin. Had to show the one I found on here. Anyway, it will sit at the dealer until they order the correct Loctite. Apparently no on in town (100K city) has the correct kind of Loctite needed. Dealer said they ordered the Loctite and it will take 7-10 days. Until then, it sits at the dealer under an awning outside!

 

[Bob Denman]

I don't understand why some have this oil leak problem and others do not.

Once the fix was found... bikes left the factory with the proper "goop", in the right place... :thumbup:

 

[SAPD911]

Once the fix was found... bikes left the factory with the proper "goop", in the right place... :thumbup:

I spoke to BRP yesterday and they were aware of the problem about a week ago. However most dealers have no clue of the service bulletin!

 

[stevedfive]

Mine goes in for the leak next Thursday. They were aware of the bulletin.

 

[ulflyer]

Pretty sure mine predates the factory find/fix but so far no leaks at 340 mi. Wonder if BRP will authorize the earlier ones to be gooped up even tho they haven't leaked yet?

 

[ahh-cool]

VIN # 570 doesn't mean that yours is the 570th made.

I'm confused, what does it mean?
Stefan

 

[ahh-cool]

It is not a minor inconvenience when the another dealer told me he would not work on it because my vin# doesn't show up on the warranty web site
The dealer I bought it from will do the work on Monday but he is 250 miles away and it is 15 to 20 degrees out and I will be ridding the bike there
Also I am calling BRO on Monday to ask them what is up the their warranty program
What if I was stuck out on the road would they say no and leave me there to freeze
Not a good way to treat customers

You can't expect another dealership to be thrilled because you told him that you did not care if he makes money or not. you did go to another place to buy your bike.

that's my worry, haven' t dealt with them, they have a one star rating through yahoo search engine. And they haven't gotten any 14's in yet. I am going to speak to the service manager first and show him the service bulletin.

And to the folks that say I am complaining, well I am. I paid close to 30K for something that SHOULD have already been inspected/checked by the dealer. Feel sorry for the folks that don't check this website and have no clue of any oil leak until its too late!

They have a one star rating through Yahoo, and you still bought from them.
I understand being upset, if like me you spent more on this bike than I spent on my car, you want it to be perfect.

 

[Bob Denman]

When somebody travels 250 miles to buy a bike (To save money?); how much does that action truly cost them? :dontknow:

 

[Magdave]

When somebody travels 250 miles to buy a bike (To save money?); how much does that action truly cost them? :dontknow:

Why do you keep promoting dealer loyalty Bob? It sure seems to me most are plain scumbags for BRP. If you buy a car you can go anywhere in the country to get it fixed and odds are they will do it correctly the first time and will not give you crap about where you bought it simply because it does not matter. A dealer is a dealer period and even asking if you bought from them is offensive and something BRP needs to stop. It simply should not matter. Anyone who says it should or can is simply wrong it is BRP's responsibility to police it's dealer network to provide the best service experience available. That is my opinion and I am sticking with it do you hear me BRPCares (Steve). Do you care about us?

 

[DrewNJ]

Dave, we get it that you feel like you have been screwed by brp. You've made that clear over and over again. While I understand your frustration, what you seem to miss is that brp is NOT GM or Ford. They don't work that way. They are much smaller indy shops where likely the shop owner is there everyday. Sometimes this is a good thing, sometimes it's not. It seems like in the BRP world that a good relationship with your dealer can really benifit.

I've been around and owned brp products for YEARS and I've said it before....BRP let's their dealers run the front end of the business almost entirely. If a dealer makes a call, brp will likely stand behind that call....again, good and bad.
The single one thing that will piss off your dealer and take you down that dead end street with that dealer is to try and go over their head directly to brp. If a dealer realizes that this is your approach, be prepared to get very little dealer support.

Dave, dont take this the wrong way as its meant with the best intentions.....with all you have been through as well as your product expectations, I honestly think you would be much happier on a Honda, yamaha or the like. Trade your spyder in, take the loss, chalk it up to personal lesson learned. Life is way to short bro'.

 

[Bob Denman]

Why do you keep promoting dealer loyalty Bob??

:shocked: Why?
Several reasons:
I would just as soon deal with local business if I can. :thumbup:
I'm gifted with the mechanical aptitude of a hamster

pps: nojoke
Keeping the local guy in business makes perfect sense for me!
If good dealers don't remain in business; where will you buy your bike?
I'm pretty lucky; I've got at least four around me (within an hour and fifteen minutes), that do good work! :thumbup:
So I've been lucky!

 

[Magdave]

:shocked: Why?
Several reasons:
I would just as soon deal with local business if I can. :thumbup:
I'm gifted with the mechanical aptitude of a hamster

pps: nojoke
Keeping the local guy in business makes perfect sense for me!
If good dealers don't remain in business; where will you buy your bike?
I'm pretty lucky; I've got at least four around me (within an hour and fifteen minutes), that do good work! :thumbup:
So I've been lucky!

I agree with the point of supporting local businesses Bob and always try my best to do that. I live in Conway SC 10 miles from Myrtle beach but I always try to use any services from Conway and NOT MB. Keeping your money at home and supporting your neighborhood is something I always do.

Drew no offence taken but you miss my point. As has been mentioned here many time a good dealer can make or break a product. Guess who sells Hondas and all the other bikes around here...you got it my dealer. They are not a hole in the wall and living near rivers and the ocean they sell Ski Do and several other jet skis as sell as BRP and other OEM ATV's and they are the only dealer within 2 hrs. It is not that I dislike my ride but am paranoid that IF and when I need competent service where do I get it? I feel it is the OEM's job to make sure I can get it. Until BRP steps up to the plate and monitors their network better I will remain skeptical . The squeaky wheel gets greased so to speak. When I get an answer from BRP to contact my dealer about an issue and the dealer asks me if I have a carb or fuel injected Spyder what am I supposed to think? BRP is not a specialty OEM as you stated they have been around long enough to get it together and quit referring us to dealers if we have a question. They should be able to answer any question we ask them.

 

[DrewNJ]

Dave, I get it. That is more of a dealer issue than a BRP issue and personally I'd run away from that dealer. Unfortunately, it isn't going to matter how much you "squeek".. Haha, it will fall on deaf ears. We are all just very small fish in a very large pond.....

 

[Bob Denman]

BRP doesn't just hand out franchises... :shocked:
It takes a sizeable investment in money, space, and training.
Could they tighten up the requirements, and institute punitive actions for not complying?
Of course! :thumbup:
Could that affect a businessman's decision to sell them?
Of course! :yikes:
They are jugling plates on a tightrope... at night!
What can they do to improve the delaerships; without scaring them away? :dontknow:

If you have a workable answer; I'm pretty sure that they'd LOVE to hear it! nojoke

 

[Magdave]

BRP doesn't just hand out franchises... :shocked:
It takes a sizeable investment in money, space, and training.
Could they tighten up the requirements, and institute punitive actions for not complying?
Of course! :thumbup:
Could that affect a businessman's decision to sell them?
Of course! :yikes:
They are jugling plates on a tightrope... at night!
What can they do to improve the delaerships; without scaring them away? :dontknow:

If you have a workable answer; I'm pretty sure that they'd LOVE to hear it! nojoke

Yes I have a workable answer Bob just like at Spyder fest or OE they have at least 1 BRP trained (and paid by BRP not the dealer) tech at each dealership that sells their products. He can give real time feedback to headquarters and accurate answers to customers. Obviously this may cost them money but they may be able to rotate them around 1 week at a time. For example we have 5 dealers in SC assign at least 2 regional techs that spend at least 1 week a month at each one of them. I am sure the dealers are up for free tech work. The dealers could advertise what weeks they will be in town. It is up to BRP to restore confidence not dealers who could care less. Most OEM vehicle builders have regional reps.