Whenever I see a rare instance of BRP stepping in an making a statement, I tend to wonder why we don't hear more from them. Clearly, there are many posts where an "official" response would be of help.
Then, I read through what some people have to say here, and I completely understand. Saying just about anything doesn't open up a discussion, it opens up the gates of attack.
This statement was so sensible - they made a decision to offer performance over longevity, and found that most people preferred longevity. They opted to give us what we said we wanted, instead of what they thought would be considered an improvement. I'm betting there were a few disappointed engineers as well, but they intelligently responded to US and OUR complaints.
The problem is, we make speaking up a NO WIN situation for them. They are destined to be attacked no matter what they say, so I imagine they have decided to say as little as possible. What, in my view, could be an intelligent conversation, or even debate, about the merits of one type of tire over the other, ends up subjecting them to demands of replacement tires and complaints about all of the tires. They would have to be stupid to get into a conversation about why they use the brand they do, which is a conversation I think we'd all like to have with them, because if they were open and honest about it they would have so much more to loose than to gain. And that's on us, not them.
I run a small business, just a few full time and a few part time team members. I just create photographs, that's all. It is difficult to explain just how complex it is to get that done right, and to deliver great product on time. In some cases, I use the best vendors I can find, but in other instances simply "good" vendors are enough. The thing is, we may say we are willing to pay for what we want, but most of the time we are looking for the best overall value and if it costs too much we won't buy it. All too often my company doesn't get the quality we had expected, and then we have to be responsible and spend money when our vendors missed the mark. Sometimes, we miss the mark as well, but I've learned to be very careful to which clients I can be completely open with, because some are just looking for a reason to say "ah-ha - I got you" and look to put blame on me when I'm really working as hard as I can to deliver to them.
If we want to see more BRP threads, or see more BRP responses, then we need to adjust our approach. We also have to remember that our freedom of speech is accompanied the freedom not to speak. The more we treat BRP as a partner, the more I think they will be here to communicate with us.
Most of us are over or approaching 50, but we're acting like a bunch of entitled millennials.