A big Thanks to BRP!

[Bob Denman]

Christmas got here early for us! :thumbup:
Some background for this story...
Back in June, my dealer tried to fix my IPod plug... it worked for about a week and then died again. :gaah:
My warranty expired in July... :shocked:
When I recently had the bike in for the throttle position sensor replacement, I asked them to replace the wiring to the IPod plug.
They did; I paid for it and all is now working!
Now we're rockin'!
But since it had died back before the death of my warranty... maybe it ws covered???
I contacted Crystelle LaChance at BRP...
The dealer and I forwarded up the documentation that she requested...
It was approved and a refund has been issued! :2thumbs:

So BRP can and will find ways to make things right if conditions warrant it.
And a Big, "Thank You" once again to Crystelle...

 

[scooterexpress]

congrats for you..spend it wisely now..

 

[harrypottar]

Hey Bob, you can now buy your wife that surprise Christmas gift. :thumbup:

As long as it's spyder related right!

harry

 

[jerpinoy]

:yes::yes::yes::yes:

 

[ARtraveler]

:congrats: on your success story with BRP. :2thumbs:

 

[Bob Denman]

Hey Bob, you can now buy your wife that surprise Christmas gift. :thumbup:

As long as it's spyder related right!

Do you think she'd like a Hat and Tee-shirt??

 

[ARtraveler]

Be Veeeeeeeeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrrrrrrrrrrrryyyyyyyyyyy careful. Don't forget about the dog house post. :roflblack:

 

[Bob Denman]

I forgot to tell you; my new nickname is now "Beelzebub".
She's given me so much Hell over the years that I now own the entire place; lock, stock and barrel!:shocked:

 

[Ben Burped]

Congratulations.

My dealer installed the radio, rear speakers, the entertainment harness, and the CB but somehow didn't get or possibly didn't install the connector in the trunk. I asked them what was necessary and they opened a case number. Months went by and when I had the Tupperware off I saw an empty connector near the radio. He got on the parts catalog and apparently there was a small cable that would put a DIN connector in the trunk. Forget the case number and do it yourself. :banghead:

 

[dadof4]

You have no recourse but to spend the money on an accessory.

 

[Chupaca]

What..!!

Do you think she'd like a Hat and Tee-shirt??

In your size..!! :roflblack:y

 

[mindman]

Very nice to read the GOOD examples of BRP customer service. Thanks Bob!