2020 RT Limited Rear Suspension - Fault Warning?'

[mecsw500]

I bought a new 2021 Spyder RT Limited a few months ago.

Threw code C210A for the rear suspension on the way home.

Went back a few times, they discovered the rear linkage was not connected during the PDI.

Threw the code again on the way home.

Took it back, they replaced the rear ride height sensor.

Threw the code again on the way home.

Took it back, they found the Schrader valve leaking.

Threw the code again on the way home.

Took it back, they found an air leak.

Threw the code again on the way home.

Awaiting news as to what BRP say they are going to do next.

Only happens when I'm on the freeway at over 65 mph. Doesn't happen, even 2 up, on surface streets or in the canyons even. Doesn't happen for the dealer's tech as I assume he is lighter than my 240 lbs.

I'll call them again tomorrow. I'm a really mellow person and quite tolerant of what appears to be a difficult problem to solve, but even I am getting tired of the round trips to the dealer.

I guess the only things left are BUDS setting the correct height parameters, which I hope they would have checked by now, the compressor, or some lack of reliable communications with the suspension sensors to the main computer. I tend to rule out the latter due to the circumstances that cause it to throw a code, but you never know.

So, anybody have any ideas. I'm at a loss and wanting it to get fixed before the snow comes.

 

[Mikey]

It sounds like you have a good one there, sorry to hear!!! I whole problem with this system is the first thing you have to do is to make sure that you don't have any leaks in the system at all, that will make your pump work over time, because if it's aloud to over run it will burn up the pump after a while! It kind of sounds like you may have a electrical gremlin in there some where, or just a calibration problem!! Thank God it's covered, and after it's all fixed hopefully, you'll have miles of smiles! This system is nice when it's working right, but it would nice if BRP would just put the manual fill on there bikes and give it up on the self adjust unit! My compressor went three years ago and I gutted it and went straight from bag to Shrader, it has worked great for me ever since! But you on the other hand have a new bike that should give you a few years of flawless operation, make BRP fix there mess!!!:lecturef_smilie: Good Luck!!

 

[mecsw500]

It's a bit irritating. My prior Triumph Trophy TTSE had a really usable electronic suspension control systems that worked really well, so it can be done. OK, so that thing calibrated itself when you started off, not dynamically on the road, but it worked really well. It even had a really nice tire pressure sensing system which I must admit I miss on an expensive touring machine.

I have a Range Rover Sport that has height adjustable on the fly air suspension system and even thing that has been very reliable so far. I must have used up all my luck points with that vehicle. If your Land Rover is more reliable than your other vehicles, that's sad.

Thanks for the sympathy.

 

[mecsw500]

I tried an experiment today. I measured the air pressure in the rear suspension at the Schrader valve under the seat.

It read about 43 PSI. So I wondered, that's probably the right pressure from when I road back from the last visit to the dealer a couple of days ago.

So I let the air out down to about 20 PSI. If the compressor is doing anything at all it should restore the pressure back to something like that when it restarts operation.

I started the bike with my foot on the brake, unlocked the parking brake and put it into gear.

Turning up my hearing aids I can hear the compressor starting, then running and running and running. It goes like this, never stopping. It doesn't seem to raise the bike but that might not be enough to notice.

I turned the engine off and it stops. Now I check the pressure in the suspension system again. It is back at 42 PSI. Well that's a positive at least.

So I know.

1. The dealer attached the leveling mechanism.
2. The dealer replaced the ride high sensor.
3. The dealer fixed the Schrader valve leak.
4. The dealer fixed the air leak.
5. The system seems to hold air at about 42 PSI for my weight.
6. The compressor doesn't stop running when it gets to 42 PSI.
7. One or two up everything is fine at surface street speeds.
8. I get C210A errors at freeway speeds, I think when it loads and unloads over surface undulations.

So I am guessing.

1. There is no air leak as the system holds pressure for days.
2. The compressor keeps running when I start the bike, in gear and the parking brake off. Odd.
3. The overflow valve must be working as even with the compressor running the air pressure doesn't exceed 42 PSI with my 240 lbs on it.
4. The suspension trips the fault when the bike loads up or unloads over the undulations in the freeway at higher rates of speeds, one up or two up.
5. Either the compressor has problems keeping the pressure above 42 PSI, or the suspension limits are not calibrated correctly and the long undulations on the freeway cause the suspension to unload long enough to trigger it.
6. I don't think it is suspension loading up as two up on surface streets it is fine. Perhaps it happens as it tops out on the rebound at speed.

So two issues, why does it trigger the code when it unloads the suspension (BUDS calibration issue?) and why does the compressor continually run (compressor fault or outflow valve not holding higher levels of pressure?).

Well its back to the dealer next week and see what they have to say again. I must admit I'm beginning to get a little sorry about this as I'm missing the unusually fine riding weather.

 

[Crewless]

I bought a New Spyder RTL in September 2021. Immediately "Suspension Fault" message. Took it back to the Dealer who got a case open from BRP. Kept it a month, replaced the valve and the instrument cluster (don't ask why) and other parts. To make a long story short I have not ridden it that I don't get this code. This week I'm headed back to the dealer for the 4th time since purchase with the same problem. The weather's bad here in Oregon so they will see the bike on every message I see while riding. After 4 times Its either a Lemmon or no one there is capable of fixing the problem. Sounds like a BRP engineering Ideal that didn't work.

 

[WilcoJunoHotel]

no one there is capable of fixing the problem.

Highly likely.

I have no trust/faith in my local dealer(s) after seeing some of the results of dealer visits my riding friends have had.

 

[mecsw500]

I bought a new 2021 Spyder RT Limited a few months ago.

Threw code C210A for the rear suspension on the way home.

Went back a few times, they discovered the rear linkage was not connected during the PDI.

Threw the code again on the way home.

Took it back, they replaced the rear ride height sensor.

Threw the code again on the way home.

Took it back, they found the Schrader valve leaking.

Threw the code again on the way home.

Took it back, they found an air leak.

Threw the code again on the way home.

Awaiting news as to what BRP say they are going to do next.

Only happens when I'm on the freeway at over 65 mph. Doesn't happen, even 2 up, on surface streets or in the canyons even. Doesn't happen for the dealer's tech as I assume he is lighter than my 240 lbs.

I'll call them again tomorrow. I'm a really mellow person and quite tolerant of what appears to be a difficult problem to solve, but even I am getting tired of the round trips to the dealer.

I guess the only things left are BUDS setting the correct height parameters, which I hope they would have checked by now, the compressor, or some lack of reliable communications with the suspension sensors to the main computer. I tend to rule out the latter due to the circumstances that cause it to throw a code, but you never know.

So, anybody have any ideas. I'm at a loss and wanting it to get fixed before the snow comes.

Well I took it back the next week and it has been at dealers ever since, like 6 weeks now. With the bad weather I guess it's been hard to get it out on the road, but I'm beginning to wonder if I'll ever see it again. It's go to the point it has now been at the dealers for over half the time I've owned it. If it doesn't get fixed soon after the weather improves, I'm going to ask they replace it with another one.

 

[ncfreewav43]

Master Tech

You might want to take a look at this video. Sounds like a similar problem and this guy is a master Spyder tech.
https://youtu.be/K1rL8R-WHl0

I'm having the same problem. I would love to know were the Master Spyder tech is located.

 

[Mikey]

I'm having the same problem. I would love to know were the Master Spyder tech is located.

What year bike do you have? If it's new get it back to any shop and let BRP pay for it!! Stupid air ride system, great thing when it works, pain in the back in more ways than one when it doesn't!

 

[ncfreewav43]

I love the bike. It's been in the shop three times for this issue.

 

[chipveres]

The master tech from the video is in Vancouver.