Okay, so for the last few months, I have had my radio crackling and the volume going up and down intermittently. Have a 2014 RTS. My settings and I checked them, were bass/level-5, treble/5, and the auto volume set to OFF. Took it today when they opened at 0900 (had an aptt). Technician took 1.5 hrs and then I see my bike was ready outside. Asked the service guy if they fixed it and he said that my volume level was set at HIGH and it was causing the stereo to play at high volume at cruising speed which thus caused my speakers to crackle and one may be distorted/blown due to me listening to the radio very loud. I then asked which speaker and another service person (not a technician) chimes in and says the left rear is blown. Really! So he said the technician changed the Volume setting to LOW and took it around the block with no issues. I called them out and said my settings were set to off as I checked it right before I turned it in for service. Had the technician come out and he related the same thing. So, I turned the radio on with the bike NOT running and sure enough the music crackles and then goes low then high intermittently. They had this look on their face like they knew they were WRONG. Technician says "we have to call BRP", you probably need a reflash or a new amplifier. Anyway, left pissed, thanks for wasting my time today! Awaiting a call from the dealer, that was 1 1/2 hrs ago! End of rant! I do not have anything aftermarket and no CB. Oh and I cant find my other thread I posted in, sry. Other than that the bike runs great, no issues.