IdahoMtnSpyder
Active member
They do, unless things have changed. They monitor this forum, and I'm sure others, but don't participate.
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2014 RT stranded in Winslow, AZ
- Thread starter UtahPete
- Start date
Pete... as I told you before again & again... this problem has been r?curent for more than a year....before it ever went to this dealer or that I knew of him. If you have an logical explanation to involve this dealer in a problem I had before even going there i?d love to hear it!!
I thought the problem started after you had the rear air bag / shock replaced at this dealer. Sorry if I misunderstood.
No prob Pete.. the real problem is the lack of complete follow up from the dealer ("we are talking with BRP") and BRP customers service (we are only customers service, ask your dealer"); nothing is happening either way and I am sure my Spyder has been pushed in a corner and is only collecting dust...I am at loss on what to do as now!!
Spyder_Cowgirl
GOS member (Girls On Spyders)
Did you ever hear what the results of the review were from the "senior agent"? If not, press [email protected] for an answer on at least that point.
Best of luck …. Ann
Best of luck …. Ann
canamjhb
Well-known member
How about asking the Service Manager for a daily update on your bikes' status? If he is unwilling, I'd go to the store manager for a daily update. I don't think this is an unreasonable request. If they don't want to call you, I would call them and tell them you will stay on the line until they give you their status report. I would then keep a log and document every conversation and let them know you are doing so. Perhaps they may just dust off the bike and actually do something....
For the life of me, I can't understand how BRP can condone, defend, or otherwise continue a business relationship with any dealer that is so inept and detremental to their product reputation.
For the life of me, I can't understand how BRP can condone, defend, or otherwise continue a business relationship with any dealer that is so inept and detremental to their product reputation.
ARtraveler
R.I.P. Dwayne
:thumbup:
After an every 2 days text messages (and they are open 7 days a werk), they have finally decided to change the engine harness... 2 weeks of discussion with BRP. Of course parts on order... i’ll say an other 2 weeks???
My sidecars are so surprised of the use they are getting for the last 2 months!!
My sidecars are so surprised of the use they are getting for the last 2 months!!
SPECTACUALR SPIDERMAN
New member
where is the bridge located?
Revalden
New member
And his wife is standing right next to him. Mine would be and giving me "The Evil Eye". Ya'll know of what I speak, right?
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