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2013 RT Limited steering problem

Any suggestions?

I'm hoping for some suggestions. I've decided to keep my new bike ('13 RT Blackcurrant) in the garage, until some official word on what BRP concludes from testing. I've discussed what I am experiencing with my dealer, and he wanted me to bring it in right away. Very nice of him to want to attack my issue, but I am leaning toward having the manufacturer discern the fix, before the dealerships starts disasembling the bike. What would you guys suggest?
CP
 
cpdblegl said:
I'm hoping for some suggestions. I've decided to keep my new bike ('13 RT Blackcurrant) in the garage, until some official word on what BRP concludes from testing. I've discussed what I am experiencing with my dealer, and he wanted me to bring it in right away. Very nice of him to want to attack my issue, but I am leaning toward having the manufacturer discern the fix, before the dealerships starts disasembling the bike. What would you guys suggest?
CP
Click to expand...

I would take it in. BRP needs more data/feedback from the dealers to nail down the problem.
 
:agree: The more information that they can collect; the better! :thumbup:
Besides; wouldn't it be better to have the bike in the shop now, rather than the primetime riding season?
 
I would take it to the dealer and have them do some troubleshooting. Doing so, you will be at the head of the line for the steering problem and not have to wait any longer than necessary for repair. Get it in early before the prime riding season starts.
 
my 2013 RT LTD trucked to BRP's Arizona testing site today

Per BRP's and my dealer's request; my machine was delivered to the dealership today (I'm in Arizona) so that it could be collected by a BRP truck, along with other affected machines, and trucked out to their proving/testing site in AZ. I was told not to expect it back for at least a week, maybe longer.

For anyone (I'll insert myself at the head of the line) having any doubts about BRP's committment to taking a head on approach in addressing our handling problems, ...doubt no more. I'm advised by BRP that they have some of their best people down here, at the testing site.

Just wanted to keep the forum up to date. Stay tuned for further developments.

Ken (a non current rider with a black currant spyder)
 
similar experience

CurrantRyder said:
I've accumulated more than 1,000 miles, about 40% of it at highway speeds (by necessity - I picked it up out of state and drove it home). I can guarantee you that it does not go away with miles, nor with more seat time. Nor does air pressure, gentle input, gritting your teeth, colorful exclaimations following suprise and terror, work.

I believe the problem is two fold; allignment (toe in) and electronic power steering, speed sensitive, calibration. One acting against the other. In a preliminary Knowledge Base released from BRP, it emphasis'd the importance of re-setting (with BUDS) the PS - after - allignment adjustments are completed. This tells me that BRP is on the right track. I wouldn't be suprised to learn that production PS units were different than pre-production units. That + faulty allignment may have conspired to create this debacle. Speculation on my part, we'll see.

Toe in adjustment is a very slight but precise adjustment on every front end I'm aware of. Usually it's less that a 1% adjustment from dead nuts parallel. However, my young service advisor told me that "eyeballing the front end, it dosen't look like it's out of adjustment." I only wish I had vision that equals his and Clark Kent's.

In the mean time, ride safe. Pay no attention to the semi's honking their horns in consternation as they blast past our weaving, inebriated riding style. My apologies for tone of this reply. Color me frustrated and feeling like a fool for spending so much money on a touring machine that won't tour.
Click to expand...

I almost the same thing happen to me with my 2011 RTL it turned out that the problem was me! I was subconsciously fighting the Spyder as soon as I learned to let it have its head it smoothed right outv. Not saying your uptight just making a suggestion.
 
Letting it have it's head dosen't work

Bob Ledford said:
I almost the same thing happen to me with my 2011 RTL it turned out that the problem was me! I was subconsciously fighting the Spyder as soon as I learned to let it have its head it smoothed right outv. Not saying your uptight just making a suggestion.
Click to expand...

I sincerely appreciate your experience Bob, but I've driven other Spyders and the number of complaints found in this forum are both too numerous and too dangerous to minimize by diverting attention to "pilot error" needlessly. I'm not saying that there is absolutly no pilot error issues, just that the type of high speed stability issues we're experiencing is far beyond any reasonable explaination.

The 2013's underwent some major changes in geometry, suspension, and steering linkage re-design. BRP did not go to the expense of bringing engineers, staff, transports, and then leased a testing site here in Arizona because they had nothing better to do.

The legal people might call this "prima facie evidence". I'll call it "responsible corporate initiative."
 
Pilot error, Heard that before, Anybody remember a few years ago with the DPS, Gotta be the owner's fault ''My'' Beloved Spyder doesn't do that.:rolleyes::rolleyes:

{no new rope please!}
 
Although it is a big dissapointment for new riders after spending this much money, I can understand the fustration and harsh feelings towards BRP. I am confident BRP Will resolve the issues with the handling. That is certain! Believe me, thay are attacking this like a swarm of bees. I Do agree with others that BRP needs to issue a major statement/recall to inform everyone of the known issue and of the efforts to resolve it! Like others have said, it could cause an accident! As far as recalls and issues with a new or redesigned product, I went through a major problem with a 2010 new car from one of the big three, transmission problems repeatedly and back to the dealer numours times. It seems that the dealers are the last ones to know of an issue even though the factorys are working on a resolve. I was told that the problem was at first a programming issue on the transmission, then on another visit i was told it was a problem with specific gears, this went on for 6 months. The result is kinda funny as the last time the service manager called me he was driving the car and told me it was perfect and i could pick it up. He called back in 2 minutes and was stranded on the side of the road!! The point being, these things happen to the best of manufactures. New products or new upgrades on designs sometimes have issues. My 2010 had the DPS problem, It has been perfect after it was replaced. Have faith, it will be great after the resolve.
 
DaveNur said:
Of course you're frustrated and you have every right to be, we all do, after spending the money we did on these machines. The problem with them is that they're over computerized. If I knew how to disconnect all of the systems and still have a basic running machine, I'd do it in heartbeat. I don't need a computer to control when I do and don't need to shift. I don't need a computer to limit when I can crank on some RPMs - - my SE5. It appears that BRP hired a bunch of former Microsoft whiz kids who specialized in putting together garbage products and them come out with fixes later. All they seem to care about is getting the product on the market. It's a shame because so many people are being taken advantage - - my personal opinion - - when buying one of these machines. All of the varied problems from day one of their coming into the market place for sale seem to reinforce that opinion. What I bought for my riding pleasure has become nothing but a huge disappointment.
Click to expand...
I'm so proud of myself. I wrote a response to this but I took the time to read it. I took a deep breath and just deleted it.
 
BRP has a service bulletin out about this issue

Talked with my dealer today about my 2013 RT-Limited. I told them when I bought the Spyder that I wanted them to check and make sure the steering was ok. My dealer told me that BRP has issued a service bulletin concerning the steering problems. Apparently it only affects some machines. Mine happened to be on the list. Sounds like the fix is a 3 hour process. I should have my Spyder either late this week or early next. It doesn't really matter though as it's snowing again today. I had white-out conditions when I drove home today. Not fun.

Tony
 
My 2013 RT Limited has been repaired. One of the ball joints was bad. Now it steers great! BRP has been doing a good job of keeping me informed on how the company was working towards a solution. I received a phone call each week from BRP. BRP does care about their products and customers.:clap:
 
Keeping my fingers crossed. Was 60* here today and I just HAD to get the machine out of the garage. (2013 RT Ltd) Got it last month and rode it home before winter set in again. Never got her over 30mph on the way home, so I am sitting here wondering if I have a problem. Well, I got her over 50 and was doing the lane weave. At 60mph, I didn't want to input any command to the handle bar. Now, I don't have a lot of Spyder time, but when I tested the 2012, I had her up to 70+ and felt very stable. No problem at all! My ball joints are on order. I am HOPEFUL! :pray:
 
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