Thanks again for your replies & suggestions. As we tried to make clear in our initial summary, we realize that there are a lot of very good service managers, technicians & dealerships. However, our dealership, St. Boni of St. Bonifacius, MN is not a honorable dealership and their service department absolutely stinks. Our Spyder ran perfectly in every way when delivered, but after it was returned from the 600 mile service & the installation of the fog lights & 12 volt cigarette lighter it started having intermittent electric problems & would not start. When I took it back on that Friday afternoon & told the service writer that it wouldn't start all the time he said they were very busy & if I would like to leave it, he said that they would try to get to it sometime the following week. I told him I live 55 miles from there, were they going to give me a ride home, so he decided to take a quick look. While he was sitting on my Spyder trying to start it, it would not start for him either. The spaced out young mechanic that did the 600 mile service & installation of fog lights and cigarette lighter walked by. The service writer called him over & asked him what he thought might be wrong with my Spyder. The mechanic shrugged his shoulders and walked away. So the service writer continued to try to start my Spyder & it finally started, he started it and shut it off several more times with no problem, & said it seemed to be ok now. So I took off & went to the gas station a 1/2 mile away & filled up with fuel. It started up with no problem & I headed home. On the way home, it started acting weird & running real irratic. I noticed that the two trip meters had zeroed out & the clock had zeroed out. When I would come up to a stop light or stop sign, the se5 auto trans would still be in 5th gear & them bang & clang trying to shift down, & sometimes the engine would stall. Luckily, it would start up again. It started running better on the way home & I made it home ok. The next day I checked the ground cable on the battery because someone on spyderlovers.com told me to. I rode to a friends house around 75 miles south & got gas & it started right up. Went up to my friends house up in the hills & bs'd with him for an hour or two, got ready to leave, put my helmet, jacket & gloves on, got on the spyder, turned the key on & everything on the dash lit up correctly hit the starter button and nothing. Fooled around with it, went through all the monkey motions & hit the starter button and nothing. Took off my gloves, helmet & jacket & me & my buddy fooled around with it & would still not start. My friend got out a 10 mm socket & was able to tighten the positive cable nut alittle more than a half a turn. I took off and had a nice long ride for around 300 miles, stopped for gas a couple of more times & for a couple of cool sodas a couple of times & it started up each and every time no problems. Got home late & put in in the garage. The next day, washed it spic & span, and waxed and armouraled everything. It sparkled like the jewel it is, parked it in the garage, had been starting every time no problem. I planned to take it out the next day & show it to more friends. Went out to the garage the next morning, put my helmet, jacket & gloves on, turned the key on, the dash lit up like it is supposed to, I did every thing I was supposed to, hit the starter button and nothing. I got off the spyder, took off my gloves, helmet & jacket, went into the house and called St. Boni of St. Bonifacius, MN and asked for the service dept. I told the service dept they needed to come get it & take it and fix it. After some discussion they would charge me $90.00 to come pick it up. Thats when I blew it and the war began. After several phone calls back and forth, my wife took over the battle & she called Can Am in Canada customer service, they took the information, made arrangements for the tow to St. Boni dealership in St. Bonifacius, MN. The service manager called & said they couldn't find any problem with it, I told them to work backwards from where the mechanic had done the 600 mile service, that he probably knocked something loose when he was doing the service and installation of fog lights & cigarette lighter, because the spyder worked perfect before he worked on it. I talked to Mark Niforopulos, general manager/owner & he didn't show any interest or concern & referred me back to the service dept. We talked to the service dept again this morning because they have now had the spyder one day short of a week, and they have not done anything to it because they want to know who is going to pay them to correct their mistakes. So my wife called Can Am customer service in Canada again & they are very concerned and symphatic & said that they had our info & were having upper management look into it and call me back. We also called the BBB and that dealership has several complaints against their service dept. We will also file a complaint with the BBB, we also contacted the Atty Generals office for the State of Minnesota & will file a complaint with them after this is resolved. We will keep you posted. We do know that most dealerships are concerned with their customers satisfaction. C-ya all later
ray:
I am a gearhead from the word "Go." I have a Spyder Shop Manual, too. I am also a darned good mechanic and can twist wrenches with the best of them, but in today's world you need a trained technician with the correct diagnostic equipment and tools to do many jobs. I know there are some here who insist on doing everything themselves. If that works for you, fine, but for most folks, they need to rely on a good dealership with trained and experienced techs. Please forgive us fogies who tend to use the two words interchangeably, however. 
