$20.00 shop fee and you already charging $110.00 hour

[Gator37]

When i got my bill. I knew it was $110.00 an hour but then add a $20.00 bull **** shop supply fee. It is steeling.110 an hour should cover the shop supplies used. What a rag to be given back to toewel service to be recleaned cost 12 cents. I think I am lucky a lot of independent cycle shops willing to work on can am. You might have to show them how simple and quick the tupperware comes off.
Next there will be a tool fee.
What supplies needed to change the oil or a tire?

Shop Fee. Find a new Dealer. $110 and hour is also ridiculous.

 

[ingramwc]

:agree: find a new shop!

 

[PMK]

I wouldn't even pick up a tool for $50/hr......lol

Sent from my SCH-I545 using Tapatalk

This post is one to learn from. The reality is it depends which side of the wrench you are on. If you own the vehicle that is one side, the side not wanting to spend money, the guy or girl turning the wrench needs the money to survive.

Those complaining about the $100/hr shop rates I understand it is a lot of money. Then again, if you look at where you work or if self employed, what type of rates do you charge or were they getting before you retired.

The greatest downside to the shop rate is does more cost per hour get you a better qualified technician??? Does the shop with he lower shop rate do inferior work.

I have been an aircraft mechanic for 35 years. Nothing has been more frustrating than to listen to an aircraft owner complain about how expensive it is to maintain his aircraft or how expensive the parts are, only to find out that they spend 25% more on shop rate to maintain their Mercedes.

There have been many times, like Drew where I was not willing to open the tool box and take on the liability let alone know that unless they paid cash it would be a fight to get paid.

A motorcycle is not an aircraft, and those shop rates are in the same ballpark as aircraft maintenance rates. The aircraft shops do add shop supply fees. A flat fee is often good, some shops add a small percentage of the total bill.

Regardless, there is sometimes nothing more rewarding than telling the complaining owner he will not be able to write a big enough check on the way down...

My wife knows and appreciates the money saved from me fixing or modding all the vehicles myself. My opinion on the split shop rates is two tiered, one is any work takes up more shop floor space. Second is these are a premium priced vehicle. Someone compared them to a Ferrari. They are not inexpensive and the shops know that and may consider if they can afford to own they can afford to fix.

The sad part in all this is it seems so many shops are either working flat rate or the techs are not high quality and this may be why so many repairs or installs need to go back for rework. Rework in my opinion should be rare and unacceptable for any quality technician with pride in his work.

On the side note to not opening the tool box...there have hundreds of hours I have given away to good people just to ensure their safety simply because they were genuine and passionate about their hobby. These people knew what I did for them, I never expected anything in return, but somehow they thought of me and returned the kindness.

PK

 

[Red RT-S]

Shop fees

I guess I should feel lucky. Purchased my Spyder (2012 RT-S SE5) from a dealer 75 miles away, because at the time that was the closest. Two years ago the local Ski-Doo/Can-Am ATV dealer (Walt's Sales and Service just 5 miles from home) got a Spyder franchise. Have since bought a new Ski-Doo from them and had warranty work done on the Spyder. A year ago they replaced an oil seal on the water pump under warranty. Last Monday I dropped the Spyder off because I was getting the "E" in the gear position indicator. They checked it out and found it low on oil and that the water pump seal was leaking again. They replaced the seal again with a newer more durable seal and I will pick the bike up this morning. No charge, not even the $50.00 deductible for the B.E.S.T. warranty. Their shop rate is $80/hr, so compare to $110 that sounds pretty good.

 

[Orange Spyder Man]

Some Can Am dealers try to see just how much they can charge before they lose all their service work.. there will be a breaking point... being greedy will bite them in the butt one day...

osm

 

[JkRbbt]

For those that say, "Just go to another dealership," it just isn't that easy in some parts of the country. I could dump my local (pricey) dealer, but then have to travel at least 2 1/2 hours to the next dealer. Time, travel, expense,...! Don't know that I would save that much and it would be a much bigger PAIN! I envy you folks that can play "multiple choice"! :thumbup:

 

[Bob Denman]

I understand your plight... :shocked:
But as inconvenient as a one-hundred or more mile ride to the dealer is; how "convenient" is it to have a dealer who doesn't give you the best possible service? :dontknow:

I guess that you have to pick the lesser of two evils...

 

[Frank G]

Seams like the thread split into "Pricey Service" and "Poor Service" with no correlation between the two. Who is to say that going down the road is going to improve anything, it may be worse.

My neighbors lawn looks greener than mine...I'm going to check it out! :shocked:

 

[PaladinLV]

So strange?
Did I not see this exact same post @ 2 weeks ago?
Work done not listed
Model not listed
BTW - when my invoice states "Shop Supplies" it also LISTS those supplies used.

You wouldn't be trolling - would you? :lecturef_smilie:

AJ

When i got my bill. I knew it was $110.00 an hour but then add a $20.00 bull **** shop supply fee. It is steeling.110 an hour should cover the shop supplies used. What a rag to be given back to toewel service to be recleaned cost 12 cents. I think I am lucky a lot of independent cycle shops willing to work on can am. You might have to show them how simple and quick the tupperware comes off.
Next there will be a tool fee.
What supplies needed to change the oil or a tire?

 

[jcthorne]

After owning 30+ motorcycles and having been a rider since I was 14years old and now I am 73,
I can tell you why I think the cost of service and repairs on the Spyder is higher than most all other
motorcycle type vehicles, If you look around you will see about a zillion Honda, Harley, Suzuki, and such
on the road and there seems to me, many dealers for each in most towns across the Country and Canada.
The Spyder is the odd man out, it's different, it's strange sort of like a Ferrari in being much more rare, not common
and not many on the road, so there are very few dealers around compared with the big guys above.
They can and do charge accordingly an oil change on your Chevrolet, Buick, Ford around $24.95 an oil change on your
Farrari $485.00. How many Ford, Chevy, Dodge dealers and quickie lube stations in your town and how many Ferrari
dealers are there ? it's simple supply and demand you bought a Ferrari and now have to grit and bare it every time you
go in for most anything.... Now you know why I am trying the best I can to save you money on stuff I sell...
so you can afford that over priced oil change....
Dave

Oil change on my Ford ran $350. On my current Chevy, $175. Wifes SUV....39:sour:

But your point of scarcity is valid.

Learned long ago if one wants to own and drive something a bit 'different' you either learn to work on them yourself or smile and take it.

 

[Jim's_Spyder]

The really sad part is the guy doing the work probably makes $12.00 and will be lucky if they have health insurance. That is why the work often completed is poorly done.

 

[Gray Ghost]

What supplies needed to change the oil or a tire?

If you have ever changed oil for yourself, what did you do with the oil? Did you use any cleaning products in wiping up any spills other than that 12 cent rag? How about cleaning up the bike afterword? On tire changes are you charged for the actual weights used in balancing the tire? If not who pays for it? Did you pay any freight charges for any parts used on your bike?

There are lots of incidentals used in working on anything, particularly automotive stuff. Different shops cover that in different ways. Labor rates are going to be different in different areas too based upon a lot of factors. Jcthorne covered some of it. But also consider seasons. If your dealership is in an area where the work is seasonal that tech is going to have to bank money for the lean times.

We had a situation just the other day where a customer decided that we were going to charge him too much to put do some performance work on his bike and we are not very close to his location. So some buddies convinced him that he should try a local guy who knew "all about" performance tuning. He called us after he got his bike back and it was running like crap. He ended up spending a lot more to have us fix the thing because the local guy totally ruined one of his carburetors and messed up the other one. Drilled out a necessary plug instead of the plug over the mixture screw, wallowed out the wall so that there was no way to fix it. Also put jets into the wrong locations. The bike runs fine now, but he probably ended up spending three times as much as we would have charged him in the first place.

 

[pitzerwm]

For those that say, "Just go to another dealership," it just isn't that easy in some parts of the country. I could dump my local (pricey) dealer, but then have to travel at least 2 1/2 hours to the next dealer. Time, travel, expense,...! Don't know that I would save that much and it would be a much bigger PAIN! I envy you folks that can play "multiple choice"! :thumbup:

This is just another gimmick to increase revenue. Like a restaurant charging an additional fee to wash the dishes. If it isn't posted, you can refuse to pay it, if you got a quote before starting the work. I have refused to pay that fee a number of times. Just said "show me where you have it posted", "call the cops". Usually there are other people in the shop and its smarter to take it off than have a scene in their lobby.

They do it because people just bend over and pay it. I've dumped a dentist and an eye doctor because they charged me a new patient fee $60 because I hadn't been there in a year. Both offered to refund it, I told both to stick it, I wouldn't be back. I agree that there isn't much loyalty out there today with the access to a lot of knowledge/options on the Internet, but if you are going to screw me, I want a little kiss or hide it.

 

[DrewNJ]

Personally, if I have to pay a shop to do any work I'm MUCH more interested in the quality of work they perform. Good quality shops fetch a premium for a reason.
Discount shops, more often than not, provide discount quality service. Good for some things I guess....???

Sent from my SCH-I545 using Tapatalk

 

[Bob Denman]

:agree:
(Dammit! :gaah
The quality of the work is always more important than the pricing...
Example:
Would you rather pay $350 to get your bike serviced properly?
Or,,,
Would you rather pay $50 bucks to have it done wrong?

:dontknow:

 

[jaherbst]

When i got my bill. I knew it was $110.00 an hour but then add a $20.00 bull **** shop supply fee. It is steeling.110 an hour should cover the shop supplies used. What a rag to be given back to toewel service to be recleaned cost 12 cents. I think I am lucky a lot of independent cycle shops willing to work on can am. You might have to show them how simple and quick the tupperware comes off.
Next there will be a tool fee.
What supplies needed to change the oil or a tire?

Obviously Ride Now Sports.

Jack

 

[jaherbst]

I had a laser alignment done at my local shop. Quoted $140 on the phone and got a $20.00 shop fee added after the fact. Hence the reason I try to do most of my own work.

Are you sure it was an actual "laser alignment". I do not know of anyone here who does laser alignment for Spyders.

Jack

 

[kbwitt]

So strange?
Did I not see this exact same post @ 2 weeks ago?
Work done not listed
Model not listed
BTW - when my invoice states "Shop Supplies" it also LISTS those supplies used.

You wouldn't be trolling - would you? :lecturef_smilie:

AJ

So does your shop have different charges depending on work performed? Lmao
Does your shop charge differently depending on model? Lmao
Please post a pictureof your invoice were they listed the supplies used.

If i want to go trolling I will call you.

 

[kbwitt]

:agree:
(Dammit! :gaah
The quality of the work is always more important than the pricing...
Example:
Would you rather pay $350 to get your bike serviced properly?
Or,,,
Would you rather pay $50 bucks to have it done wrong?

:dontknow:

Just because someone is gauging does not mean it is being done right. Sometimes just the oppisite.

 

[pegasus1300]

Putting a gel pad in an RT Driver's seat

I bought a gel pad from Motorcycle Dave, a sponsor of this forum. I have taken the seat off the RT( thanks to information found elsewhere on this site). I have the staples removed and the cover pulled back. I am stuck now because where the cover is cinched down into the base of the rear rise, there is a band sewn to the cover to pull it down tight at the back of the drivers portion.Have any of you any experience with removing this band. If I cut part of it can I still get it tight enough on re installation? Have any of you done this installation yourself and have any tips?