PMK
Active member
I said don't even open the box, just send it right back which he did, he never looked at the directions.
Great...I was hoping to ask for a semi local guy open box big discount.
PK
I said don't even open the box, just send it right back which he did, he never looked at the directions.
I'm new to spyders, I just bought two RT Limited and have been reading about your product. While I was at Louis Powersports in Greenville Tx yesterday I mentioned your product to the service manager and he informed me it would void the warranty and that they put too much tension on the belt which leads to tranny failures. Like I said I'm a newb to spyders so enlighten me if you can?I can tell you what's he's looking for.
He emailed me really nastily saying It would void his warranty and I should put that in the instructions because I'm ripping everyone off, as now he would have to pay the shipping twice, on and on.
He hassled me everyday threatening me to call Paypal if I didn't return his money right then.
I told him from the beginning I understood his concerns completely, just return it and I will return his full purchase price plus the shipping to his Paypal Acct.
His last email ended with "Since you can't be honest up front in your listing, as Ronald Reagan said, "if you can't make them see the light, make them feel the heat!
I don't say much on here unless I have something to contribute to help someone, but this guy....
it's time to check with higher ups at your dealer and if you get the same responce move on. At best it would hamper a claim to anything related to the belt. But with your tension set correctly the smoothspyder will not affect anything other that vibration. Considering we have the longest belts in the industry it amazes me brp doesn't put a tensioner on at the factory...
Just to add..... So people know....
There are 2 vibration issues. One is the belt at certain speeds NOT RPM's..... It is speed related....
The other is a RPM issue with the Rotax motor and the motor mounts. I still have that. You can get at certain RPM's (not speeds) a harmonic vibration you feel in the foot pegs. This is the motor bouncing on the motor mounts. It's a different vibration that the belt. Like a "hammering" feel. I wish I could explain it better. But after talking to many about this, it is common and MANY think it is the belt. Bottom line the belt vibe is a speed thing at highway speeds. It CAN come and go with load like going up or down a hill. When you go up a hill at the same speed the belt loads and vibes can go away for a little while. You will know the belt vibe cruising down the highway vs the motor mount RPOM vibe. You just have to realize the difference.
Bob
At what RPM range do you typically notice this?
Here is the simple solution to this whole thread.
The original poster should take their Spyder to the Dealer and ask them to correct the vibration , to their satisfaction, since an aftermarket solution to a defect on the Spyder will supposedly void the warranty .
After the dealer makes several unsuccessful repair attempts , email BRP and demand they step up and fix this vibration .
Simple , right? Exactly.
Why come on here and bash a vendor who supplies a product used by many many many Spyder owners , that greatly helps eliminate a situation that virtually all Spyders have ? Why not get your butt over to the dealer , demand they fix it and then in your words , make them feel the heat when they don't fix it.
Capt. Jim supplies a great product that made my Spyder a dream to drive , if you want to accept your Spyder with its vibrations the way it is, so be it. Otherwise you have two choices , demand it be fixed by your dealer (please report your results here) or put this simple straight forward part on and go spend your time enjoying your Spyder instead of spending it on hear crabbing......
Excellent advise, I hope they raise it to 1195N.
I think it is time to put this thread to bed, at least about the warranty.
The question of the tensioner voiding the warranty is a reasonable and valid question that I do get occasionally. Thanks for all of your reasonable responses.
We all welcome intelligent dialogue and different points view and learning what to do or not to do by others experience. That's what forums are about and this is the best by far.
Trying to cause consternation through idiosyncratic thinking has no place here.
Obviously he has issues with everyone's advice and take on the subject, or nothing better to do. Let it go.
Now he is contacting me with a question through Ebay, which I recognize through his member name and spelling. "Dose your product void the factory warrenty? Retiredarmyman.
Enough already! :gaah: Good bye Joe!
About a week ago I purchased Smooth Spyder Belt Tensiiner for my 2013 RT SE5 as per the Spyder Lovers add page. While at my dealer for a oil change, I asked if I could get it put on next week. They informed me that it would Void the warenty from Can Am. Sent a E Mail to the vendor and asked why he dose not tell us that it Voids our warrenty in his add ? Glad I sent it back with confermed delivery, as he said had not got it. Sent him USPS delivery confermation and them he found it in his mail box. Did any one else know this ? :shocked:
Stent the question to the Manufacture BRP. This was there respone:
In response to your request and as mentioned in the exclusions of the warranty section of the operator's guide, the following are not covered under the manufacturing warranty;
• Damage resulting from removal of parts, improper repairs, service maintenance, modifications, or use of parts or accessories not manufactured or approved by BRP or repairs done by a person that is not an authorized servicing BRP dealer;
• etc;
will not be warranted under any circumstances.
We trust that you will understand the need to respect the conditions and limitations stipulated in the terms of the manufacturer’s limited warranty. You can refer to the warranty section of the owner's guide by using the following link: http://www.operatorsguides.brp.com/
In there you will be able to read the following information related to the warranty:
-------------------------
I read this as...
we will not warranty anything put on your spyder that 1) we didnt make or provide 2) that was put on by anyone other than authorized service centers 3) that damages something we sold you or that we sold you and we put on.
so the stuff they put on and/or that they sell and they put on is still covered under the warranty unless it was damaged by the aftermarket part(s).
.I believe the pertinent part is the word before what you highlighted. "Modifications". The tensioner is a mod. I just bought Doc Humphries complete kit and my dealer said it would void the drive train warranty. Hmmmm. What to do now?
About a week ago I purchased Smooth Spyder Belt Tensiiner for my 2013 RT SE5 as per the Spyder Lovers add page. While at my dealer for a oil change, I asked if I could get it put on next week. They informed me that it would Void the warenty from Can Am. Sent a E Mail to the vendor and asked why he dose not tell us that it Voids our warrenty in his add ? Glad I sent it back with confermed delivery, as he said had not got it. Sent him USPS delivery confermation and them he found it in his mail box. Did any one else know this ? :shocked: