• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

What will void my warranty

arachnaphobia

New member
I don't speak legalese and my father a top mechanic for 30 years with all A.S.E certifications known to man, Told me today that doing my own oil changes on the Spyder would void my warranty.From what i have read not getting the services done and some aftermarket tuning are the only thing that might tip the scales. So please well informed Spyder community tell me what will void my warranty? Im on day 2 with 250 miles And smiles.
 
I don't speak legalese and my father a top mechanic for 30 years with all A.S.E certifications known to man, Told me today that doing my own oil changes on the Spyder would void my warranty.From what i have read not getting the services done and some aftermarket tuning are the only thing that might tip the scales. So please well informed Spyder community tell me what will void my warranty? Im on day 2 with 250 miles And smiles.

:welcome: And :congrats: On your:spyder2:.

As for what your farther told you about changing your own oil :wrong:. If you use the correct oil and filters for your Spyder than no it will not void your warranty. That being said if you use the wrong grade of oil and/or the wrong filter - now that can.
 
Dad's are great guys, I know because I'm a dad! But dad's are not always right. The only thing required for you to maintain your warranty is that you keep records of when you changed your oil AND filters and which oil you used.

If you want to be 100% bullet proof keep the following.

Mileage
Date
Oil Used (keep sales receipt)
Filters used (keep sales receipt)

As long as you used products that meet or exceed manufacturer's specifications (which includes ALL aftermarket filters) then you are good to go. You need to pay some attention to the oil you use as, obviously, not all oils are going to meet or exceed the manufacturer's specs. But finding an oil that does is not difficult.

Good luck and happy maintenance! You'll do as good or possibly a better job (for less money) than you'd get at some dealerships. And, you'll learn something about your Spyder! Priceless!
 
True, if you buy your oil and filter from your dealer then they have a record that your have purchased them. Then if you have a problem at 30,000 miles and you have bought 4 oil change kits it is harder for them to say you have never changed your oil.
 
I'm not sure that anything you do or don't do will "guarantee" that you will not have a dispute.
I wish I was wrong with what I just said, but it seems in this day and age there are no "sure things".

Chris
 
If you're changing your own oil: :bowdown:
You are far braver than I am! :D
Just document your purchases of the supplies, and the dates and mileages when the work is performed; it'll all be good! :thumbup:
 
I'm not sure that anything you do or don't do will "guarantee" that you will not have a dispute.
I wish I was wrong with what I just said, but it seems in this day and age there are no "sure things".

Chris

The only guarantee is that there are no guarantees. The thing is, if there is a dispute, there will be a winner and there will be a loser. With the law being clear, there is little chance that you will lose if you have records.

Any dealership/BRP will be foolish to take a warranty claim to court when the owner has all of his ducks in a row. Since this is so easily done, it's really not a big deal.

There is simply too much life to be lived to be spending time wringing our hands over what might go wrong. Enjoy the good times and be prepared to deal with what life may throw at you. Besides, if you're paying attention, you can always duck! :rolleyes:
 
I loved my Dad when he was alive, and he was a great MD. However, he would sometimes be wrong and my Mom would get us second opinions when we would get sick.

With that being said, here is something you need to look at: BRP sells oil change kits in their accessory store, so in a way the manufacturer is letting the owners do their own changes. They still will encourage you to do it at a dealer since they can do more in-depth analysis and of course, hook it up to BUDS to make any necessary computer updates and make sure all sensors working.

Like Mark Lawson's article said, "The Federal Trade Commission (FTC), the nation's consumer protection agency, says no. In fact, it's illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads, and inspections. Maintenance schedules vary by vehicle make, model and year; the best source of information about routine scheduled maintenance is your owner's manual."

That is your answer, arachnaphobia. And :welcome:
 
I also own a Kawasaki. The following is taken from the Kawasaki Australia website. It's the most honest summary of warranty that I've seen - a pity others aren't so upfront. This is not their policy but a requirement of Australian law and K doesn't try to hide it - well it's 'hidden' in their website. As for what's written in the owner's manual, that's an entirely different (and misleading) matter.


Q. Will my warranty be affected if the periodic service is done by a non - Kawasaki Dealer?

No. Warranty covers the unit for manufactured defects. The quality or lack of periodic service has no influence on whether a failure is a manufactured defect or not. Warranty does not cover failures caused by faulty workmanship. We strongly recommend you use an authorised Kawasaki Dealer as they are factory trained, have the necessary special tools and up to date technical information.

Q. Will the fitting of additional accessories (genuine or non genuine) to my motorcycle, affect the warranty?

No. However, any modification from standard may affect the performance and/or durability of the unit. Failures caused as a result of an accessory or the fitting of, are not a manufactured defect and as such are not covered by warranty.


http://www.kawasaki.com.au/company/support
 
I agree with all of the above but would like to mention that keeping a good relationship with your dealer is a key component in getting prompt warranty service.

What does “keeping a good relationship” mean?

I believe a visit every so often for either parts or accessories, even though you plan to do your own scheduled maintenance, as I do, helps.


Its too bad my dealer does not believe in keeping a good relationship with ME
 
There you go...!!

Your fine doing it yourself. Use the products that meet their spec's and your fine. Congratulations on your new ryde and welcome to the roadster world. Your going to love it there and here...:clap:
 
They still will encourage you to do it at a dealer since they can do more in-depth analysis and of course, hook it up to BUDS to make any necessary computer updates and make sure all sensors working.

I think most dealers would charge extra to hook up to BUDS if you are in for an oil change only. I know BUDS isn't included in oil changes at my dealership unless you specifically ask for it (and pay for it)
 
I think most dealers would charge extra to hook up to BUDS if you are in for an oil change only. I know BUDS isn't included in oil changes at my dealership unless you specifically ask for it (and pay for it)

You are correct, Ann. But if there is a Service Bulletin, they will hook into it, but they will charge that to BRP instead of the customer. If the customer requests it, the (some) dealer will charge a fraction of an hour unless BUDS finds something, and go from there.
 
I would like to also add that I took pictures of everything when I did my 600 mile service. (there were no updates to be done at the time, so did not need to take my 2013 RS-S in to the dealership for the buds check).
 
You are correct, Ann. But if there is a Service Bulletin, they will hook into it, but they will charge that to BRP instead of the customer. If the customer requests it, the (some) dealer will charge a fraction of an hour unless BUDS finds something, and go from there.

images.jpg :2thumbs:
 
Owners Warranty

I don't speak legalese and my father a top mechanic for 30 years with all A.S.E certifications known to man, Told me today that doing my own oil changes on the Spyder would void my warranty.From what i have read not getting the services done and some aftermarket tuning are the only thing that might tip the scales. So please well informed Spyder community tell me what will void my warranty? Im on day 2 with 250 miles And smiles.

http://www.spyderlovers.com/forums/showthread.php?43651-Opinion
 
Just a couple of things

I think it is obvious the customer should strive to maintain a good relationship with the dealer. And if the dealer wants to continue to receive money (parts, service, another sale) from the customer, it is the dealer's best interest to maintain a good relationship with the customer. A mutual interest is everybody's best interest.

Also remember the final say on warranty is the manufacturer's, in this case BRP's. A dealer may be reluctant to state up front that a warranty will be approved. Often the approval may rest on the relationship the dealer has with BRP, i.e., the confidence BRP has in the competence of the dealer.
 
Last edited:
Might be some confusion......

I happen to know he just got a new spyder. Maybe his Dad read the manual and what he meant was that he has to get the 600 mile service done at the dealer. Thus this includes the oil change at 600. Then did understand that after that 600 mile service it was OK.

Just making sure this was not a miscommunication :)

Bob
 
Back
Top