I have a new 2014 RTS Limited coming shortly, ordered the heated comfort seat and the matching back rest in late November in addition to a bunch of other parts. All the parts are (bike coming in 2-3 weeks) in including the seat but the backrest is on backorder until mid March. I ran a business for 25 years and before taking on a new supplier or adding a new product I always made sure that the product would be available. In my humble opinion BRP should notify anyone ordering both the seat and backrest that the backrest is on a long backorder and do you still want the seat. This is totally unacceptable and I told my dealer I don't want the seat and am not paying any restocking charges, etc. I should have just ordered the Ultimate seat to start with but wanted the heated seat. Done venting, at least now I will have a fuel door and adjustable backrest.