I talked with BRP for a rebate for 2013 to 2014

[Magdave]

South Carolina Lemon Law does not cover motorcycles. However, the federal Magnuson-Moss Warranty Act states that the manufacturer of any product — from your toaster to your lemon motorcycle — must abide by the warranty.

Unlike the South Carolina Lemon Law for cars, which requires you to go into arbitration or mediation, you need to sue motorcycle manufacturers and dealers in a court of law. The window of time to initiate a lawsuit is small, so speak to a Lemon Law attorney if your motorcycle has been in the shop three times for the same problem. If your case is successful, the manufacturer will have pay for attorneys' fees, so you shouldn't have to pay for representation.

As with other types of Lemon Law claims, organization is key to presenting a convincing case. Keep spotless records of every malfunction and problem you have had with your motorcycle since you bought it. Save all of the paperwork that you received every time you brought your motorcycle to be serviced. Catalog the days the motorcycle spent in the shop and out of your possession. Remember, the more organized your evidence is, the more likely it is that your attorney can win your case. Make sure to send a Demand Letter via certified mail, return receipt requested, to the manufacturer. Sample demand letter.

 

[RBS66]

Been at my dealership for 41/2 hours since 9 this morning. Getting my 600 mile service, high beam fixed, my air ride has leak both from day one. Also the recall for heat issue. They told me I would be done by lunch. Looks like no damage from heat.
But what a long wait.

 

[Bob Denman]

Well; let us know how the 600-miler turns out... Good Luck! :thumbup:

 

[mooneych]

Return

Please excuse me for jumping in here, but isn't there some sort of 30 day clause in a purchasing contract? I don't know much about these things, but I recall hearing something about "buyers remorse" being held up in court.

I hope someone chimes in that may know something about this.

I will keep an eye on this. I had written an email to BRP as well, stating my willingness to consider upgrading to a 2014 RTS if they had special incentives for 2013 owners caught in this heat/recall mess. I purchased my RTS on August 30, 2013, only to find out when I got home that evening, that BRP issued a recall in Canada that very day, and the US recall 5 days later. :gaah::gaah: Not a happy camper.

 

[Magdave]

Please excuse me for jumping in here, but isn't there some sort of 30 day clause in a purchasing contract? I don't know much about these things, but I recall hearing something about "buyers remorse" being held up in court.

I hope someone chimes in that may know something about this.

Usually that is 24-48 hrs unless stated by the seller( in the contract) to be longer.

 

[bullant12]

Please excuse me for jumping in here, but isn't there some sort of 30 day clause in a purchasing contract? I don't know much about these things, but I recall hearing something about "buyers remorse" being held up in court.

I hope someone chimes in that may know something about this.

Usually that is 24-48 hrs unless stated by the seller( in the contract) to be longer.

These are taken case by case... manufacturer and/or dealer can add that in their contract, but it is not a State or Federal requirement.

 

[Magdave]

These are taken case by case... manufacturer and/or dealer can add that in their contract, but it is not a State or Federal requirement.

Not totally correct some states have the 24 or 48 requirement as a state law.

 

[cuznjohn]

lemon law

South Carolina Lemon Law does not cover motorcycles. However, the federal Magnuson-Moss Warranty Act states that the manufacturer of any product — from your toaster to your lemon motorcycle — must abide by the warranty.

Unlike the South Carolina Lemon Law for cars, which requires you to go into arbitration or mediation, you need to sue motorcycle manufacturers and dealers in a court of law. The window of time to initiate a lawsuit is small, so speak to a Lemon Law attorney if your motorcycle has been in the shop three times for the same problem. If your case is successful, the manufacturer will have pay for attorneys' fees, so you shouldn't have to pay for representation.

As with other types of Lemon Law claims, organization is key to presenting a convincing case. Keep spotless records of every malfunction and problem you have had with your motorcycle since you bought it. Save all of the paperwork that you received every time you brought your motorcycle to be serviced. Catalog the days the motorcycle spent in the shop and out of your possession. Remember, the more organized your evidence is, the more likely it is that your attorney can win your case. Make sure to send a Demand Letter via certified mail, return receipt requested, to the manufacturer. Sample demand letter.

New York State has had a Lemon Law for motorcycles since September, 2006. I have used it to file a complaint and won the Arbitration case. Here is the law:
New/Leased Cars, Motor Homes and Motorcycles
A new vehicle that was purchased, leased or registered in New York State for personal use and which shows a serious problem or defect that is not corrected after four or more repair attempts, or is out of service due to repair for at least 30 days, within the first 18,000 miles or two years (whichever comes first), may be eligible for the Lemon Law Arbitration Program. If successful, the consumer will be entitled to either a full refund of the purchase price (less an allowance for mileage over 12,000 miles), or a comparable replacement vehicle. The consumer will also be awarded a return of the $250.00 arbitration filing fee for an arbitrator’s award in his or her favor.
Used Cars and Motorcycles
A vehicle purchased or leased from a New York State dealer (one who sold or offered to sell three or more cars within the previous twelve-month period) for personal use with more than 18,000 miles is also subject to Lemon Law coverage depending on the mileage at the time of purchase (as follows):
MILES AT PURCHASE DURATION OF WARRANTY
18,000-36,000 90 days or 4,000 miles
36,001-79,999 60 days or 3,000 miles
80,000-100,000 30 days or 1,000 miles
If a part covered by the law is the subject of a serious defect that remains uncorrected after three or more repair attempts or the vehicle is out of service for at least 15 days within the applicable statutory period, the consumer may be eligible for Lemon Law relief through the arbitration program. If successful, the consumer will be entitled to a refund of the purchase price as well as the return of the $120.00 arbitration filing fee.
- See more at: http://cyrilhuzeblog.com/2009/06/29/lemon-law-does-it-apply-to-motorcycles/#sthash.58XkyOrO.dpuf

 

[bullant12]

Not totally correct some states have the 24 or 48 requirement as a state law.

But not the 30 day agreement. And the states that do have the 24 or 48 hour requirement have to tell you at time of purchase that the buyer can return in that time frame... but dealer/manufacturer can decide if the return is justified.... Prevents from one from buying a car and return it the next day with changed parts or accessories or abuse (crashed).

 

[tigerdr]

Good Luck if you want a 3000$ rebate for a 2014 RT. I hope you will success, but I think BRP cannot afford that. Same request will come from every country around the world.

But good luck...


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[SafeSide Vet]

Don't Hold Your Breath for BRP!!!

I've recently upgraded from a 2008 RS to the 2012 RT, as the 2013 was way out of my income bracket! Prior Can-Am owners didn't get any breaks whatsoever, other than from the dealer selling them! It's a profit motive kinda thing! I'm still interested to know what technology improvements were made with the 2014. I know that noticeable improvements were made between 2008 and 2012! That's why I'm staying with my "no bugs" 2012 RT-S. I KNOW what kinds of problems we had with the 2008 RS!

 

[SpyderAnn01]

I've recently upgraded from a 2008 RS to the 2012 RT, as the 2013 was way out of my income bracket! Prior Can-Am owners didn't get any breaks whatsoever, other than from the dealer selling them! It's a profit motive kinda thing! I'm still interested to know what technology improvements were made with the 2014. I know that noticeable improvements were made between 2008 and 2012! That's why I'm staying with my "no bugs" 2012 RT-S. I KNOW what kinds of problems we had with the 2008 RS!

Haven't you seen any of the info on the 2014? How about a new engine for starters and the radiators up front.

 

[Magdave]

I've recently upgraded from a 2008 RS to the 2012 RT, as the 2013 was way out of my income bracket! Prior Can-Am owners didn't get any breaks whatsoever, other than from the dealer selling them! It's a profit motive kinda thing! I'm still interested to know what technology improvements were made with the 2014. I know that noticeable improvements were made between 2008 and 2012! That's why I'm staying with my "no bugs" 2012 RT-S. I KNOW what kinds of problems we had with the 2008 RS!

You have no idea what we are discussing here please do not hijack start a new thread.:thumbup:

 

[stewartj239]

What kind of riding do you do? Do you just go on short rides 50 to 100 miles at a time? That may be the big difference. I put 13,000 miles on mine in 13 weeks riding from 400 to 600 miles or more a day. I don't think that people who ride 50 to 100 miles at a time, even in hot weather, are likely to have the heat issues or fires. Even if it is 100 degrees and you ride for 50 miles then shut the bike off did it get hot enough for long enough to melt something? Probably not. But if you ride in hot weather for hundreds of miles in a day, day after day it will be hot enough for a long enough time to melt things.

In case you don't know me, my Spyder was one that burned.

Yes! I saw the photo of your Spyder. I think I'd be in tears watching mine go up like that.

My riding is in between what you've outlined. But what I don't understand is that even after 100+ miles, I do not have a roasted foot or seat even in the 90+ degree heat. Wouldn't these two things alone appear pretty quickly?

Another question. I'm new to the Spyder so I don't know, but what changed on the 2013 to cause the heat problems that wasn't already there in the 2010, 2011 & 2012? Weren't the motors the same and exhaust routed the same way?

Lastly, if it is possibly a simple matter of moving the heat out of the "tupperware" are there any aftermarket vents that can be purchased? Could the fix be simpler than what we are speculating?

 

[Daisyjoe]

I called my dealer this morning. I will be leaving my Spyder at the dealership Tuesday morning (they're not open on Monday) for them to do the recall work. Talked with shop manager at length about heat problem. Told him I would bring in photos for their records. BRP told me to do this when I opened up a case with them. He said he will do everything possible to lessen or alleviate the blow torch effect on my thighs. I have no problem with heat on my foot. Also have oil leak and the rubber fitting around the top of my frunk is very loose. It never fit securely. He wanted to keep it overnight. Told him to keep it as long as he needed to alleviate heat. I am really hoping for the best. I love my RTS, but I cannot ride because of the heat.

He could not say enough about the new 2014. He said he rode it in temperatures around 95 degrees. Stopped at traffic lights and actually put it in park, NO HEAT. He was very excited.

 

[SpyderAnn01]

Yes! I saw the photo of your Spyder. I think I'd be in tears watching mine go up like that.

My riding is in between what you've outlined. But what I don't understand is that even after 100+ miles, I do not have a roasted foot or seat even in the 90+ degree heat. Wouldn't these two things alone appear pretty quickly?

Another question. I'm new to the Spyder so I don't know, but what changed on the 2013 to cause the heat problems that wasn't already there in the 2010, 2011 & 2012? Weren't the motors the same and exhaust routed the same way?

Lastly, if it is possibly a simple matter of moving the heat out of the "tupperware" are there any aftermarket vents that can be purchased? Could the fix be simpler than what we are speculating?

I never had a big problem with heat at the seat and none on the right foot.

 

[Bob Denman]

Here's to hoping that they get every issue taken care of on the first try! :cheers: :thumbup:

 

[RBS66]

I called my dealer this morning. I will be leaving my Spyder at the dealership Tuesday morning (they're not open on Monday) for them to do the recall work. Talked with shop manager at length about heat problem. Told him I would bring in photos for their records. BRP told me to do this when I opened up a case with them. He said he will do everything possible to lessen or alleviate the blow torch effect on my thighs. I have no problem with heat on my foot. Also have oil leak and the rubber fitting around the top of my frunk is very loose. It never fit securely. He wanted to keep it overnight. Told him to keep it as long as he needed to alleviate heat. I am really hoping for the best. I love my RTS, but I cannot ride because of the heat.

He could not say enough about the new 2014. He said he rode it in temperatures around 95 degrees. Stopped at traffic lights and actually put it in park, NO HEAT. He was very excited.

Hope all goes well for you and they get you all fixed up.

 

[GeoffCee]

How many have you seen burst into flame? How many actual reports have you read about them bursting into flames. I believe there have only been TWO and considering the number sold that is an insignificant amount.Carl

It's only insignificant if you are not directly affected. The deal here is that BRP have recognized there is a heat/fire issue and are providing a fix. BRP tend to drag their feet - look how long it took for the defective fuel cap to be replaced. Their quick response with the 2013 overheating fiasco shows they are concerned and from that you can take it that the fire issue is real enough, despite not seeing a Spyder burning on every street corner.

 

[Questions]

BRP give in? I have a 2008 GS there are still manufacturers defects!

I think if BRP were willing to work with '13 buyers, they would have to crank up the '14 production line! For a reasonable deal, I would certainly entertain the idea of a '14! I had interest in the Spyder since it's intro, but decided to put off the purchase until they had a chance to work out the bugs. I thought they did just that when they upgraded the wheels, brakes, suspension, etc, in '13. They either didn't test sufficiently or intentionally put out a questionable product. Now they seem to be suffering the bad PR that goes along with burning up a new demo machine in the parking lot. Cummon, BRP! You step up and a LOT of us will step up with you! Let's do this together! :thumbup:

I have a 2008 GS there are still manufacturers defects that BRP wont fix under my warrenty. first was the front end alignment that they wouldnt fix from the day I bought it. I have replaced the front tires 12 times due to the insides wareing out and the outsides were still like new! the steering shaft broke off where the handlebars attached again they wouldnt cover it, I was nearly killed. third is the rear fender mounts are cracking where there bent 90 to mount the rear finder all manufacturing defects. I have 41,000 miles think what its going to be when, if I get 70 or 80 thousand miles. BRP know this, if you keep giving nothing but bad service your owners will kill you with bad stories spread by mouth!