RT Rear Suspension Issues

[MarkLawson]

On my 2010 RTS, the rear suspension pump doesn't seem to be working. I have checked fuse F8 (horn works, so I know the fuse is good) and reseated relay R1 for the rear suspension. I put a pressure gauge on the under seat valve and found there was about 30 lbs in it & pumped it up to 60 lbs with my home air compressor. When I push the up/down adjustment switch, I get a reading on the display that suggests I am running the pressure up/down, but get no response from the Spyder to confirm it. No compressor running and no air escaping sounds. My dealer installed a new 2011 instrument cluster last year to address the PTT delay issue with the CB. When I had the Spyder serviced a few weeks ago, the Service Manager told me that they discovered that they had neglected to set some setting on the new cluster to enable the rear suspension adjustment system when they installed the new cluster & that they had corrected it while servicing it. Because neither the pump nor the valve that reduces the pressure seem to be working, I doubt it is a pump issue, but rather something before the pump. Because the display changes with the switch manipulated, I believe the switch is likely working. I do not have the skills to test the relay and the relay seat.

I don't want to run it to the dealer because I am coming to SpyderFest & don't want to not have the Spyder available to me right now. I figure I can work with the manual adjustment as a work around.

Anyone have a suggestion on what more I can check?

Thanks

 

[Gordy]

didnt think mine was working as well so checked pressure and then increased on dash with engine running and rechecked it and found pressure had increased

 

[Bob Denman]

Forgive me for not paying attention to exactly how this all works... pps: Isn't there a pretty specific set of conditions that must be in place for the compressor to actually load the shock up with air? "In gear" perhaps?? :dontknow:
If you've got somebody nearby who can run a tape measure, have them stand behind you and take a measurement with the suspension let all the way down... Then air it up and see if they measure any change in the ride height.
Good luck!:thumbup:

 

[Marker]

It sounds like you have a Programming issue with your spyder. When I took delivery of my 2010 RTs SE5 I found that the compressor would not come on to add air to the rear suspension. I had to take it back to dealer so that they could install an updated program as the ACS upper and lower settings were the same . After the new program was installed the whole air ride suspension works great. I don't want to be the bearer of bad news but you have to take it back to the dealer for a program update. Here is a post about the issue http://www.spyderlovers.com/forums/...ion-Adjustment-Mode&highlight=rear+suspension

 

[Bob Denman]

I'm kind of tending to agree with Marker...

 

[NancysToy]

The best way to check the suspension function is to measure from the ground to the rear fender...or have a bystander watch from the side as you make adjustments. The Spyder must be runnning and in gear for the ACS to function.

I have never seen it before, but it seems to me that you could get a change in the display without a corresonding change out back. In use, the display shows the setting, and not the ride height from the sensor. Possible causes of malfunction, in that case, would be a bad release solenoid, or a bad compressor...or even a disconnected or failed ACS sensor. If you make the changes and the rear of the Spyder does not measure differently, you should have a dealer look at it. They can test the component function via BUDS.

 

[MarkLawson]

I neglected to mention that I have indeed tried the switch while the engine is running and while it is in gear. In fact, I have done it both while sitting in the saddle and while dismounted & have no indication that the system is working.

I do recall, when the RT was new, that I would hear it make adjustments automatically from time to time. I haven't heard that in a long time. When I manually added air, the rear of the bike "jumped" up several inches & appears to be holding air, so I know the the air bag is working.

 

[NancysToy]

I neglected to mention that I have indeed tried the switch while the engine is running and while it is in gear. In fact, I have done it both while sitting in the saddle and while dismounted & have no indication that the system is working.

I do recall, when the RT was new, that I would hear it make adjustments automatically from time to time. I haven't heard that in a long time. When I manually added air, the rear of the bike "jumped" up several inches & appears to be holding air, so I know the the air bag is working.

Sounds like a system failure alright. Some measurements would tell you for sure.

 

[MarkLawson]

Marker, reading through the link you provided and seeing Scotty's comment concerning the warranty campaign bulletin, I'm inclined to think that is exactly what is going on here. I hope to get it checked out today.

Thanks a ton guys!

 

[Marker]

Marker, reading through the link you provided and seeing Scotty's comment concerning the warranty campaign bulletin, I'm inclined to think that is exactly what is going on here. I hope to get it checked out today.

Thanks a ton guys!

Glad to be of some help !! I could change the bars on the suspension setting on the display with nothing happening out back. What really hit home for me was at a Spyder Rally everyone's RTS was making noise with the air bleeding off and compressor coming on except mine . Knew right there and then I had a problem.

 

[Lamonster]

My adjustments won't take place to I start moving.

 

[MarkLawson]

My adjustments won't take place to I start moving.

But you do know when they happen. Mine just doesn't do it anymore.

 

[Phil]

Mark- I have exactly the same situation. Exactly. And like you, no time to have the dealer look at it ( plus they are running way behind). I'm thinking of asking a tech at Cowtown next week.

Twins?
Phil, Tyler TX- from my iPad3.5 using Tapatalk HD

 

[Yfactor]

On my 2010 I can sit and look in the mirror and see the rear end rise/lower as I adjust.

 

[TicketBait]

Hopefully this will help those of you with this issue as I had a very similar situation. My 2010 RTS had the cluster replaced with a 2011. I had issues first with my rear airbag loosing air, the dealership checked all fittings, it held air, but when I went to automatically adjust the ride height from pressing the dash, I got an orange manual screen where before it would show a bar graph of more or less. I did a search on this and read nancy'stoy( Scotty ) saying to look at service bulletin 60005 (or something like that. Well I printed it out after the dealer could not only not fix but called BRP, and they said there was no fix for the 2010:banghead::hun: HELLO, Scotty to the rescue, they needed to tell BRP it was a 2011 cluster which there is a fix for.

so i print out scotty's TSB! And although it was missing one zero we were able to locate the fix where they have to recalibrate the ride height parameters and put a block of wood underneath the bike and perform a couple of things to properly recognize the new parameters. Wala, I am so thankful.:thumbup: Hope this helps your issue. The fix I believe was instituted July 11th of 2011, for model year 2011, if u have a 2010 they ( the dealership) will think it doesn't apply.

 

[ICEMAN]

REAR SUSPENSION SHOCK

HEY MARK, YOUR NEIGHBOR ICEMAN HERE. THIS IS GONNA SOUND STUPID BUT HERE GOES. HAD THE SAME PROBLEM UNTIL MY WIFE DECIDED TO RIDE ONE DAY. STOP LAUGHING, SHE ONLY WEIGHS 100LBS WET. I GUESS HER GETTING OFF AND ON THE PASSENGER SEAT TRIGGERED SOMETHING. HAVENT HAD THE PROBLEM SINCE.

On my 2010 RTS, the rear suspension pump doesn't seem to be working. I have checked fuse F8 (horn works, so I know the fuse is good) and reseated relay R1 for the rear suspension. I put a pressure gauge on the under seat valve and found there was about 30 lbs in it & pumped it up to 60 lbs with my home air compressor. When I push the up/down adjustment switch, I get a reading on the display that suggests I am running the pressure up/down, but get no response from the Spyder to confirm it. No compressor running and no air escaping sounds. My dealer installed a new 2011 instrument cluster last year to address the PTT delay issue with the CB. When I had the Spyder serviced a few weeks ago, the Service Manager told me that they discovered that they had neglected to set some setting on the new cluster to enable the rear suspension adjustment system when they installed the new cluster & that they had corrected it while servicing it. Because neither the pump nor the valve that reduces the pressure seem to be working, I doubt it is a pump issue, but rather something before the pump. Because the display changes with the switch manipulated, I believe the switch is likely working. I do not have the skills to test the relay and the relay seat.

I don't want to run it to the dealer because I am coming to SpyderFest & don't want to not have the Spyder available to me right now. I figure I can work with the manual adjustment as a work around.

Anyone have a suggestion on what more I can check?

Thanks

 

[TuckMiddle]

Air Bag

Went through all kinds of BS 6 weeks ago. Bottom line, 1 day of troubleshooting and they broke it.
Next day, did the buds thing, really a pain - it didn't work. BRP rep said to take the key out and put it 30 feet or more away for 40 minutes, They did that and it's been fine ever since. Somehow it got de-programmed and what the 40 minutes had to do with it might be BS, burt it still works.

Hope you got it today.

Have a great trip. Say hi to all the GA folks for me, please. Can't go this year, hopefully next year.

Tuck

 

[rpeiffer]

Hopefully this will help those of you with this issue as I had a very similar situation. My 2010 RTS had the cluster replaced with a 2011. I had issues first with my rear airbag loosing air, the dealership checked all fittings, it held air, but when I went to automatically adjust the ride height from pressing the dash, I got an orange manual screen where before it would show a bar graph of more or less. I did a search on this and read nancy'stoy( Scotty ) saying to look at service bulletin 60005 (or something like that. Well I printed it out after the dealer could not only not fix but called BRP, and they said there was no fix for the 2010:banghead::hun: HELLO, Scotty to the rescue, they needed to tell BRP it was a 2011 cluster which there is a fix for.

so i print out scotty's TSB! And although it was missing one zero we were able to locate the fix where they have to recalibrate the ride height parameters and put a block of wood underneath the bike and perform a couple of things to properly recognize the new parameters. Wala, I am so thankful.:thumbup: Hope this helps your issue. The fix I believe was instituted July 11th of 2011, for model year 2011, if u have a 2010 they ( the dealership) will think it doesn't apply.

I have the exact issue with my 2010. But, my warranty ran out after the cluster was replaced, and I'm getting the orange "manual" display when I try the adjustment switch. The dealer's saying the sensor's bad and it's $350 to fix. I've asked them to call BRP and ask if they'll do anything as my warranty just expired last month. In the meantime, could you tell me what the correct number is for the service bulletin? I'd greatly appreciate it.
Russ

 

[scooterexpress]

what i can add to this issue is that when the cluster is replaced the rear suspension must be recalibrated then the manual ind will go away and the bars will reappear there is a written procedure from brp on this i made my dealership look up all his info even after they called brp while i was there they told the service guys that there was a bug fix in the the new clusters and that i would no longer have the ind bars for that. thats when i contacted lamont about this and he explained in full what the procedure was when you replace cluster.

 

[rpeiffer]

what i can add to this issue is that when the cluster is replaced the rear suspension must be recalibrated then the manual ind will go away and the bars will reappear there is a written procedure from brp on this i made my dealership look up all his info even after they called brp while i was there they told the service guys that there was a bug fix in the the new clusters and that i would no longer have the ind bars for that. thats when i contacted lamont about this and he explained in full what the procedure was when you replace cluster.

Is this procedure something the dealer has to do?