daveinva
New member
Got my Spyder back from the 6K service tonight... :thumbup:
Good news:
-- Dropped it off at my dealer (Coleman Falls Church) on Saturday, bike was ready on Wednesday (couldn't pick it up until tonight, alas). After three routine service appointments, each one was done in less than four working days. While I wish they had appointments, for drop-off service I'm pleased with that so far.
-- They did the 6K service, at my request they did NOT do the valve check, at my request they also swapped out the Honda Goldwing exhaust gaskets (that I provided) for the BRP exhaust gaskets, and they did the state inspection.
-- Again, all the service was with a smile, I've been happy with their service department to date
Bad news:
-- Price is still nuts :shocked:... $617 for all of the above (the 6K service, inspection, and one hour labor charged for the gasket swap). Bike labor ain't cheap anywhere around here so I don't find the price unfair, but I do know it makes me long for the rates a lot of you guys and gals out in the, ummm... hinterlands manage to get from your dealers.
Anyway, I know that over the past few weeks there's been quite a bit of (deserved) bashing here of Coleman (particularly their Woodbridge location). I can't defend their behavior with any other owner, but they've had my bike four times now (3 routine services, 1 repair service when I botched my riser install and needed a new clutch housing), and each time they've done the service in reasonable time and for the expected price. Maybe there's going to come a time when I *really* have a bizarre Spyder problem-- and THEN my nightmare begins-- but for now, they're 4 for 4 with me, and I'm happy to go with that.
That all said... the 9K service? Yeah, I'm totally changing my own oil then.
Oh, the best news of all? I'm now ready for my big spring trip to Chicagoland in less than three weeks! (Wish it was Spyderfest, oh well... next year!!)
Good news:
-- Dropped it off at my dealer (Coleman Falls Church) on Saturday, bike was ready on Wednesday (couldn't pick it up until tonight, alas). After three routine service appointments, each one was done in less than four working days. While I wish they had appointments, for drop-off service I'm pleased with that so far.
-- They did the 6K service, at my request they did NOT do the valve check, at my request they also swapped out the Honda Goldwing exhaust gaskets (that I provided) for the BRP exhaust gaskets, and they did the state inspection.
-- Again, all the service was with a smile, I've been happy with their service department to date
Bad news:
-- Price is still nuts :shocked:... $617 for all of the above (the 6K service, inspection, and one hour labor charged for the gasket swap). Bike labor ain't cheap anywhere around here so I don't find the price unfair, but I do know it makes me long for the rates a lot of you guys and gals out in the, ummm... hinterlands manage to get from your dealers.
Anyway, I know that over the past few weeks there's been quite a bit of (deserved) bashing here of Coleman (particularly their Woodbridge location). I can't defend their behavior with any other owner, but they've had my bike four times now (3 routine services, 1 repair service when I botched my riser install and needed a new clutch housing), and each time they've done the service in reasonable time and for the expected price. Maybe there's going to come a time when I *really* have a bizarre Spyder problem-- and THEN my nightmare begins-- but for now, they're 4 for 4 with me, and I'm happy to go with that.
That all said... the 9K service? Yeah, I'm totally changing my own oil then.
Oh, the best news of all? I'm now ready for my big spring trip to Chicagoland in less than three weeks! (Wish it was Spyderfest, oh well... next year!!)
hyea:
