Bret BRP messed up my Spyder!!

[docdoru]

Hardly the case at all..... HD even sells their own Logo tape.....

...and a VRXSE Screamin' Eagle DESTROYER ...did they read my avatar name in SL? :roflblack:

 

[burg650]

My apologies to Kurt for getting his name wrong.

 

[Roadkill]

Mine runs more bars after getting the cluster update, I think they just changed the ratio of bars to degrees. Bike doesn't run any different... That is, I never saw five bars except on hot summer days or in traffic. Now five bars is the norm.

+It's the same here. The bike isn't actually running hotter, the display is simply gauging slightly differently now. I haven't had any overheating concerns, but do note that I'm running a stronger bar across the board after the software update.

I don't think you need to worry unless you're limping; however, you live in a more congested area than I, so my fan isn't always spinning, likely due to the increased airflow my engine usually sees.

Ride on.
Roadkill

 

[SpyderWolf]

My apologies to Kurt for getting his name wrong.

He may be glad you got his name wrong in this case.

 

[woodchuck]

Horns

HORN'S OUTDOOR INC.
1169 Mt. Bethel Hwy
Mt. Bethel PA 18343
Tel.: 610.588.6614

Roger, give this place a call. I stopped in there once, just a small place, but maybe they can get you in more quickly.
I don't think teir too far off RT 80.

Bill

I bought my :spyder2: from Horns. A nice dealer to contact. :firstplace:They treated me okay.:yes:

 

[JOESPY]

Roger if you find a solution let me know i got the same problem with my Spyder, went to the dealer after i got back from Maggie Valley for an oil change, apparantly they plug the computer and the updates are done automatically, and since that day my Spyder also runs hotter. Spoke with the dealer and he told me that im not the only one that complained. Hope they find a solution.

 

[arntufun]

Yes he is, he's also one of 3 head techs here in the US and when the techs at the dealers can't figure out a problem they call Kurt. I talked to him about it last night when we were doing my clutch and all he did was clear some existing "non active" fault codes and update the cluster with the odometer fix. There's nothing in BUDS that can change how hot it runs. I'm not saying there's nothing going on with Rogers Spyder, just that BUDS didn't do it. :dontknow:

It's pretty funny (not really, it's pretty scary actually) to find out one of the three head techs for BRP didn't even know that he did infact change Rogers Spyder heat bars indicator and didn't even know it. :shocked:

WOW !!! That all I'm going to say is, WOW !!!

 

[XLT]

It's pretty funny (not really, it's pretty scary actually) to find out one of the three head techs for BRP didn't even know that he did infact change Rogers Spyder heat bars indicator and didn't even know it. :shocked:

WOW !!! That all I'm going to say is, WOW !!!

I am glad we have confirmed that it was Kurt and his buds who screwed up this bike.

 

[Firefly]

Hardly the case at all..... HD even sells their own Logo tape.....

Yup--- that's exactly what my HD buddy (Doug) told me-- but the local dealer told him not to install until after his factory warranty because it would void it....... crazy eh?

 

[Firefly]

I am glad we have confirmed that it was Kurt and his buds who screwed up this bike.

Kurt and BUDS didn't 'mess' anything up that would have any affect on the bike running or performance. The new cluster update simply changed how the bars read out as Lamont clearly showed. It does not and can not make the bike actually run hotter.

If the bike is actually running hotter (only way to know for sure would be to have temp readings before and after) - then the problem is somewhere else.

My guess is this was a placebo effect after seeing the temp read 'higher'.

Mine reads higher too--- but it most certainly does NOT run hotter.

I also don't find it 'scary' that Kurt was unaware of this cluster change -- he's a technician --- not a computer programmer.

 

[bjt]

Kurt and BUDS didn't 'mess' anything up that would have any affect on the bike running or performance. The new cluster update simply changed how the bars read out as Lamont clearly showed. It does not and can not make the bike actually run hotter.

If the bike is actually running hotter (only way to know for sure would be to have temp readings before and after) - then the problem is somewhere else.

My guess is this was a placebo effect after seeing the temp read 'higher'.

Mine reads higher too--- but it most certainly does NOT run hotter.

I also don't find it 'scary' that Kurt was unaware of this cluster change -- he's a technician --- not a computer programmer.

:agree:

 

[arntufun]

I also don't find it 'scary' that Kurt was unaware of this cluster change -- he's a technician --- not a computer programmer.[/QUOTE]



I beg to differ. He should have known this !!! This update has been out a while now. So are you saying BRP programmers snuck that update in there and did not tell anyone including the techs ??? Highly doubt it. Someone told the programmer to write that program.

This just shows you even the head techs need more training and that is scary.

 

[Firefly]

I also don't find it 'scary' that Kurt was unaware of this cluster change -- he's a technician --- not a computer programmer.[/QUOTE]



I beg to differ. He should have known this !!! This update has been out a while now. So are you saying BRP programmers snuck that update in there and did not tell anyone including the techs ??? Highly doubt it. Someone told the programmer to write that program.

This just shows you even the head techs need more training and that is scary.

Gotta disagree with ya here bro---- this could have simply been a programming glitch--- NOT by design-- to which the techs would have no idea it happened. I do believe this is the case as they are releasing a 'fix' for it. You're not going to find a tech that knows the programming end of these beasts-- two different job skills altogether.

I mean really -- a cluster update to fix the 62K rollover - why would a tech even bother looking at the temp gauge--- not to mention he'd have to ride it for awhile to see it was doing that. People want to blame the BRP programmers-- fine-- but lay off the techs-- this isn't their fault.

 

[SteveMac]

Gotta disagree with ya here bro---- this could have simply been a programming glitch--- NOT by design-- to which the techs would have no idea it happened. I do believe this is the case as they are releasing a 'fix' for it. You're not going to find a tech that knows the programming end of these beasts-- two different job skills altogether.

I mean really -- a cluster update to fix the 62K rollover - why would a tech even bother looking at the temp gauge--- not to mention he'd have to ride it for awhile to see it was doing that. People want to blame the BRP programmers-- fine-- but lay off the techs-- this isn't their fault.

I agree. I work with major software providers every day. When a change to code is completed in one area there are often unintended changes elsewhere. No way the tech would know this. Oft times the programmers themselves don't know it if no error occurs when compiling the code.

 

[arntufun]

Gotta disagree with ya here bro---- this could have simply been a programming glitch--- NOT by design-- to which the techs would have no idea it happened. I do believe this is the case as they are releasing a 'fix' for it. You're not going to find a tech that knows the programming end of these beasts-- two different job skills altogether.

I mean really -- a cluster update to fix the 62K rollover - why would a tech even bother looking at the temp gauge--- not to mention he'd have to ride it for awhile to see it was doing that. People want to blame the BRP programmers-- fine-- but lay off the techs-- this isn't their fault.

Can they read English ??? :roflblack::roflblack::roflblack: You can't dispute this fact ! LOL

 

[Firefly]

Can they read English ??? :roflblack::roflblack::roflblack: You can't dispute this fact ! LOL

So what's your point? Other than this was done by design and shows it had nothing to do with Kurt doing anything wrong. I also think this information was released AFTER some customers complained.

Seems there is no 'fix' as this was done on purpose--- people need to just get used to the 'new' gauge levels.

Kinda makes this entire thread moot now that we know the truth.

 

[Firefly]

I agree. I work with major software providers every day. When a change to code is completed in one area there are often unintended changes elsewhere. No way the tech would know this. Oft times the programmers themselves don't know it if no error occurs when compiling the code.

I believe those are called 'undocumented features' -----

 

[lightman02]

I believe those are called 'undocumented features' -----

Correct, car manaufactures change code all the time and there are some tweeks that are not documented even as much as transmission shift points. However you are sitting in your car not on it and usually wouldn't notice such little things after a software update was done. It's 100% normal and I really don't understand what the problem is and why there is such a fuss. When BRP releases a software package they realease it to address a certain issue or improvement, in a bold statement. They don't list every little detail, no one does. The techs download a package and install it as per BRP, it's out of the techs hands what detailed code changes were made. You seriously think a auto / bike mechanic has a degree in computer science??

 

[lightman02]

So what's your point? Other than this was done by design and shows it had nothing to do with Kurt doing anything wrong. I also think this information was released AFTER some customers complained.

Seems there is no 'fix' as this was done on purpose--- people need to just get used to the 'new' gauge levels.

Kinda makes this entire thread moot now that we know the truth.

:agree:

 

[arntufun]

So what's your point? Other than this was done by design and shows it had nothing to do with Kurt doing anything wrong. I also think this information was released AFTER some customers complained.

Seems there is no 'fix' as this was done on purpose--- people need to just get used to the 'new' gauge levels.

Kinda makes this entire thread moot now that we know the truth.

My only point was Kurt told Lamont (my interpretation of Lamonts post) the higher bar reading had nothing to do with what he did to Roger's Spyder, when infact it did. And he should have known it being a head tech. I'm sure he was one of the first techs to get this memo regarding it and failed to read it.

Because if he did read it he would have told Lamont to tell Roger, that it does change the heat bar indicator and that would have been the end of the story. But that is not how it played out. Do you understand my point now my friend ??? :thumbup:

But I still belive Roger about the cluster change creating more heat on his Spyder. You and I both know that the owner knows how there own personal Spyder feels and sounds better than any tech ever could. And if somthing didn't feel right we would know it right away.

By the way, how was Fenway Park ??? I hope you did not go there and see a Red Sox game concidering I'm a Yankee's fan ??? Then we'd be fightin !!!:roflblack::roflblack: