GPS sounds through headset?

[stevedfive]

All of my contacts have been with Carlo at BRP. We have talked at least 5 times and he continues to state the GPS is designed to be heard in the helmet. I believe that BRP and my dealer does want to do the right thing and fix it, but I have ran out of time. We have a planned/paid for bike trip leaving on April 3rd and I can no longer leave me my bike for more diagnostics and parts exchange. I will have to leave it there in the winter or maybe someone else can take up where I left off.

However, this week they are changing out the CB/Comm module and I have my fingers crossed.

Here is Carlo's contact info:
Carlo
Représentant Spyder Web – Groupe Support à la clientèle
Spyder Web Representative – Consumer Services Group

BRP
75, rue J-A Bombardier | Sherbrooke | QC | Canada | J1L 1W3
T +1.715.848.4957 USA - +1.819.566.3366 Canada - 1.888.864.2002 | F +1.819.566.3062

 

[lawrenc454]

Thank you and I'll contact him

Hope you have a good trip and that the latest hardware change fixes the problem. Lonnie

 

[stevedfive]

Picked up the bike yesterday so I could go on my rides. The dealer said they will stay in contact the BRP and when they come up with a new game plan they will give me a call.

 

[ThreeWheels]

I have the J&M and live in San Jose but my GPS doesn't play through my headset and my dealer has repeatedly told me it isn't supposed to do so. We have tried a number of things and none of them work. I finally gave up and was told that BRP would do nothing because the system wasn't designed to work that way.
Hopefully you will have better luck than me.

Lonnie

I'm not sure if you are being fed a line of BS or if your dealer is just horribly wrong, but the GPS is ABSOLUTELY supposed to work through the headsets if the headsets are properly selected. If you are getting music through your headsets, then the GPS sounds will come through as well.

 

[stevedfive]

I dont know if that was meant for me or someone else but I can answer on my personal experience. No, not at all. Everyone involved agrees that the GPS is part of the integrated system and is ABSOLUTELY suppose to be heard in the headset. Music, iPod, CB, and intercomm all can be heard in the headset when selected but no GPS. The GPS can only be heard in the front speakers, even when the speakers are not selected.

The reason I asked about the J&M is some of the threads have said their J&M headset work with the GPS just fine. Some think it may be the pin alignment or something else. Just grabbing at straws here.

My dealer and BRP have both been professional and diligent in trying to address this problem that some of us are having. Carlo has been an outstanding professional and completely honest in his dealings with me and my dealer. Bottom line, no one is fed a line of BS here.

 

[stevedfive]

QUESTION

If I was to plug a bluetooth headset convertor in the rear cargo plug (using the aux 3.5 connector), then sync the convertor to the GPS, set my listening to AUX, would I now be able to hear the GPS in my helmet headset? Just wondering.....

 

[dave01]

and he continues to state the GPS is designed to be heard in the helmet.

I was told from day one when I went to order the whole CB/gps package that it WILL NOT be heard in the helmet, so I went aftermarket with my own Zumo 600 and Scala to make it work. Not sure where Carlo and others are getting this other info from.
Hopefully, I was told wrong, but it doesnt seem like it.

 

[GadgetGuy442]

I stand corrected from my earlier post. I thought I wasn't able to hear GPS through the BRP headsets, but I didn't have my settings set properly (duh). It does indeed come through the headsets just fine, but what's weird is that it ALSO comes out of the front speakers, even though they're selected to be off.

I really don't want my GPS directions annunciated to the general public, especially if we're doing slow speed, in city driving. If it plays through the headsets I'm wearing, I don't need it through the external speakers (that's why I turned them off).

Does anyone know why BRP set it up this way? It appears others have noticed this too.

 

[baldman902]

I have the J&M Elite 629 with the HCZVT lower cord which also fits the Victory Vision system and I get everything either thru the headset or the speakers.

 

[stevedfive]

I went on a ride the other day with some friends. After we stopped to eat, a buddy called me on the CB. I had my helmet on, so I answered. I could hear him in the helmet but when I pushed the PTT and answered him, another rider standing next to me said my voice came out the rear speakers. I checked when I got home and in fact my TX voice goes out over the airways and out my rear speakers ever time I keyed the mic.

I guess I never heard that before because of the riding noise and wearing the helmet. I guess I will send another email to Carlo. Man, this is getting old.

 

[Questions]

Helmit sounds

I have the J&M dongle hooked up to the zumo 550 and every thing from the GPS is bluetoothed into the helmit. I hate wires:spyder2:

 

[stevedfive]

I got sound! Kinda

My buddy and I were reading the Spyder electrical drawings from the repair manual. We started adjusted the setting on the main display screen and Bam! That's right we got GPS sound in the helmet. We did the following settings;

Audio - Auto Vol Ctrl - OFF
Audio - External Speak - ON
Audio - Headset Mode - MIX

With these settings I got GPS sound in the helmet and the front speakers. However, when I turn off the external speakers all devices, except the GPS, are only routed to the helmet, as designed to do. But, when I turn off the external speakers the GPS thinks or is wrongly routed to the front speakers instead of the helmet.

It appears to us that somewhere in the wiring or programming of the GPS, or harness, or the switch cluster, or whatever runs the main display screen/brain is not correctly wired/programmed and sending the GPS to the front speakers and not to the helmet. Like the wires/programming are reversed/backwards or something? If someone could figure out how to switch the direction of GPS sound from external speakers to the headset and match the rest of the audio devices on the bike that would solve the problem.

Oh, we also think the Auto Vol Ctrl only adjusts the radio and not the GPS. We believe the auto adjust sets the radio volume too high drowning out the GPS which has its own volume control and that is why I could hear it with the auto vol ctrl turned off.

These are just our thoughts. :dontknow:

 

[stevedfive]

I have been working with BRP and my dealer on the whole CB/intercom/GPS headset thing for months. Both have been very good in trying to figure out what is going on and I am thankful for that. It is a complicated system to say the least.

It appears the 2011 RT's don't have these problems, so I would guess someone figured this thing out. I am hoping BRP does not write off the 2010 models because it would be too expensive to replace whatever is wrong with it, i.e.; main onboard computer thing has a bad circuit or something soldered to the wrong connection on the mother board thing so it would have to replace it (if there is one, ha). I believe we all are committed on fixing this problem and we will keep plugging away at it until it is fixed.

 

[IWN2RYD]

Thank you for reporting this back to us!! Please continue as we anticipate a fix for the 2010's :2thumbs:

 

[betty blue]

I'm trying to figure out why people are having so many issues with the GPS? Not only can I change the settings from speakers to helmet speakers. I make phone calls with the blue tooth feature. My passenger is able to communicate with me with no problems and the passenger is able to change radio stations or change the songs on the I-pod or I-phone.

 

[IWN2RYD]

I'm trying to figure out why people are having so many issues with the GPS? Not only can I change the settings from speakers to helmet speakers. I make phone calls with the blue tooth feature. My passenger is able to communicate with me with no problems and the passenger is able to change radio stations or change the songs on the I-pod or I-phone.

Ours may be a bad cord. It is not charging (Key on still shows battery usage and dies in about an hour). This leads me to think the connector or cord is bad and all will be good when they identify the issue on our ryde. (We hope!!!). :spyder2:

 

[stevedfive]

I'm trying to figure out why people are having so many issues with the GPS? Not only can I change the settings from speakers to helmet speakers. I make phone calls with the blue tooth feature. My passenger is able to communicate with me with no problems and the passenger is able to change radio stations or change the songs on the I-pod or I-phone.

THAT IS THE MILLION DOLLAR QUESTION!

 

[stevedfive]

I did it! I figured out how to get GPS sound only to the helmet. It took me a couple of hours, but I did it. I changed the settings for external speakers to on and the headset settings to mixed. Then, I unpluged all four of the external speakers and put it back to together. However, the sound is still at a low volume even when it is turned up, but at least the vehicles next to me don't have to listen to my music/GPS broadcasts anymore.
:firstplace:

 

[ThreeWheels]

I did it! I figured out how to get GPS sound only to the helmet. It took me a couple of hours, but I did it. I changed the settings for external speakers to on and the headset settings to mixed. Then, I unpluged all four of the external speakers and put it back to together. However, the sound is still at a low volume even when it is turned up, but at least the vehicles next to me don't have to listen to my music/GPS broadcasts anymore.
:firstplace:

You may know this, but when you mute the radio signals, you also mute the GPS.

You can have the Intercom on or muted, you can have the CB on or muted, but the radio mute also mutes the GPS.

Was this in anyway helpful, or have you already gotten past this step ?

 

[stevedfive]

Yes, we did know that already, thank you, and the headset must also be selected to MIXED. Any assistance on this issue is always welcome. I have been working with BRP and my local dealer very closely in trying to resolve this issue. This is become my personal project and it will get fixed one way or another. But, did you know if you set your radio to AUX and don't plug anything into the jack, you will only hear the GPS, as well as, the intercom and CB. This is all about trying fix and correct the GPS sound that is incorrectly directed to the front speakers when the rider has turned off the external speakers. The GPS is the only audio device that does not operate/function as it was designed to work. It functions/operates opposite of the rider's selection of where the sound is to be heard. The radios, CB, Aux devices, and the intercom are all correctly intergrated and directed to the rider's selection. For some reason the GPS sound is reversed/backwards.