CB Problems

[Mr. White]

as far as VOX it can be a VOX or you can turn down the VOX sensitivity to the point that it will not transmit unless you hit the PTT.

I don't like VOX (you speak, it transmits) as when I clear my throat or cough, it transmits. I am a ham radio operator and seldom use VOX when I am operating. I personally like the PTT.

Do you have this "sticking transmit problem" as others have posted?

Does anyone have a photo of the PTT switch setup on the RT? I am wondering what it looks like. Hmmm LaMont said BRP is aware of this problem but no fixes to date...to me it does not seem to be that "big of a problem" that a mod could not fix it.

 

[NancysToy]

I don't like VOX (you speak, it transmits) as when I clear my throat or cough, it transmits. I am a ham radio operator and seldom use VOX when I am operating. I personally like the PTT.

Do you have this "sticking transmit problem" as others have posted?

Does anyone have a photo of the PTT switch setup on the RT? I am wondering what it looks like. Hmmm LaMont said BRP is aware of this problem but no fixes to date...to me it does not seem to be that "big of a problem" that a mod could not fix it.

PTT button is on the front of the left grip (multifunction control. It is not separately wired, as far as I know, but uses the CanBus system. I believe this is a programming issue. No easy modification that I know of.

 

[billythekidd]

Just thought I would let all know that my 11 with a dealer installed CB does not keep the TX lit up. As soon as I release the switch, the TX goes away.


Willy

 

[stevedfive]

:hun: Could it be that they fixed the problem and didnt tell us? :dontknow::helpsmilie:

 

[SpyderDen]

That's good news. :2thumbs:

 

[clueless]

as far as the VOX. i am pretty sure it does NOT affects the Transmit and is only for the intercom...

so you can adjust the VOX for communication between driver and passenger intercom but need to use the PTT button for transmitting. either the rear PTT cable for passenger or the driver handlebar.

good to hear the 2011 Spyders do not have that problem. it would involve a firmware update to our computers to get the fix. hopefully they can flash it once the weather warms up here

 

[stevedfive]

Dear BRP,

The owners of the 2010 RT series Spyders have long complained about the BRP CB Radio PTT continuous transmission problem (continues to transmits even after you release the PTT button). We have heard that the 2011 RT series Spyders do not have this problem ( :congrats: on correcting the problem).

Our question is; Is there a time table to the CB Radio PTT fix to completed on the 2010 RT models?

:bowdown:

 

[MotorTony]

I just installed the CB on my 2010 RTS. My Spyder is a very early model and I found that there are a number of things that are unique to it. I do not have the sticking PTT or a delay as reported by others.

 

[stevedfive]

I guess I am just confused. If the 2011 model RTs dont have the problem, did BRP fix the problem? But if MotorTony's early model 2010 RT-S works just fine with a new radio? Could it be the early models of the Radio Sound CB radio have a defect of some type? However, Radio Sound says its a BRP issue. Mine goes to the dealer tomorrow for the BRP GPS/NAV and BRP Fog Light installs, I will bring it up to them again and let you know what they say.

 

[stevedfive]

I recieved a very nice email from Radio Sound today regarding the CB TX issue. Here is the meat portion of the email.

"I apologize for the issue you are experiencing with your Spyder. What you are experiencing is actually not an issue with the CB, it is an issue with the gauge software on the vehicle. The gauge acts as a gateway for our audio system. You should be able to take your vehicle to a dealer and have them update your gauge software."

 

[clueless]

that is what they have always been saying... i thought it would be difficult but it looks like they fixed it on the 2011 models.

i am not sure how the other person with a older 2010 and recent install is NOT having the problem.

MotorTony> I have a question have you tested it talking to someone else on another CB to see if the TX is sticking or not on the Driver Handle bar PTT button?

Bottom line is does BRP have the update ready for the dealers to install yet?

 

[fastfraser]

Sure glad that I didn't install the CB package. :clap:

:agree:After reading this post I think I will hold off.

 

[MotorTony]

that is what they have always been saying... i thought it would be difficult but it looks like they fixed it on the 2011 models.

i am not sure how the other person with a older 2010 and recent install is NOT having the problem.

MotorTony> I have a question have you tested it talking to someone else on another CB to see if the TX is sticking or not on the Driver Handle bar PTT button?

Bottom line is does BRP have the update ready for the dealers to install yet?

Yep, I ride with a pal that has a Honda Goldwing...we use the CB to communicate and it seems to function without issue.

 

[Marker]

:agree:After reading this post I think I will hold off.

:agree:I am holding off on installing cb too until problems get fixed. opcorn:opcorn:

 

[clueless]

Yep, I ride with a pal that has a Honda Goldwing...we use the CB to communicate and it seems to function without issue.

I wonder since you installed yourself maybe there is a step that you did that was NOT in the limited instructions and the dealer is skipping somehow that is causing this issue. anything you think was NOT in the install instructions that could have caused this? maybe a ground wire or some thing?

 

[stevedfive]

Update

Day two at the dealership. Dealership has the name and number of the Radio Sound rep and a copy of the full email from them. I called the dealership last night and they said they have not received a return call from BRP.

Today, BRP called the dealership and stated they are aware of the problem and are working on a software fix. When it is developed, I will be notified. Also, the tech discovered a fuel smell after riding the bike so they will be keeping it another night to figure out where it is coming from.

 

[clueless]

Day two at the dealership. Dealership has the name and number of the Radio Sound rep and a copy of the full email from them. I called the dealership last night and they said they have not received a return call from BRP.

Today, BRP called the dealership and stated they are aware of the problem and are working on a software fix. When it is developed, I will be notified. Also, the tech discovered a fuel smell after riding the bike so they will be keeping it another night to figure out where it is coming from.

thanks for update will be waiting for your call so I can get mine into shop for update as well. seems like they fixed it for the 2011 so not sure why they cant get it fixed for 2010 firmware (sigh)

 

[Jornie1]

Here it is again...

I have called Radio Sound twice and spoken with "John" in customer support. My first call to him was back in July 2010. Kim & I had this problem from day one on both RT's. Initially we thought it was something we were doing wrong, intercom vox level set wrong, volume too high, volume too low, even some sort of feedback from helmet mic to head phone speakers... Simple test, unplug the helmet cord, no mic attached to the machine.. It still did it...

John was very clear saying that both BRP and Radio Sound knew the problem was in BRP's software. They, BRP and Radio Sound, had discussed the problem. This isn't something new. He, John, was somewhat perturbed, to say the least, with my 2nd phone call on the subject as he reminded me that it was BRP's responsibility, Radio Sound's product was working flawlessly.

I have since heard from my dealer's warranty manager that BRP has fixed the problem on the 2011 RT's and there would be forthcoming, a fix for the 2010's. IMHO, I feel that they got the fix backward. I think they should fix current owners immediately, since they know there is a problem, and they do. The 2011 RT's don't have the problem.. so, there is a fix. Get it to us. Makes sense to me. I don't quite understand their priorities on this one. We've already purchased the machine.."Make it right".. IMHO of course... Here's Radio Sound's contact info: Radio Sound, Inc. 1713 Cobalt Dr. Louisville, KY 40299-2449...(502) 267-6768. Spoke with "John" in customer support.

Note: The reason I called Radio Sound the second time, was, I wanted them to be a bit put out. I was hoping that with a BRP customer bugging them they in turn would put some pressure on BRP on our behalf.

That's my story and I'm stickin' to it... We're still loving our Spyders, putting lots of miles on them and really enjoying the great community of Spyder owners... Len

 

[NancysToy]

No manufacturer in their right mind would implement an improvement on the previously manufactured vehicles before they implemented it on their current production vehicles. It is not practical, and it is not legally prudent. They have an answer...at long last, they have corrected the problem, and a solution for the older vehicles should be forthcoming. Seems like a good thing to me. Getting upset will not help. If we can't get all the DPS units changed out quickly, despite a recall, why would anybody expect more for the CB?

 

[Jornie1]

Upset... Not me

Hey Scotty,
You may have missed my point, or I didn't make it clear enough... Sorry about that... Even though I started this thread.. I am in no way upset...I love everything about my Spyder..everything about it. I have had some issues, like an engine teardown in the first 621 miles..But hey... that was 7000 incredible miles ago...

I was hoping that my point on this issue would be that they, BRP and Radio Sound, clearly knew about the problem back in July 2010. That's when I made my 1st call.. If they knew of a fix early enough to implement it into the 2011 RT's, then they knew early enough to fix ours first.. Not upset here, I promise... Especially not like when you were railing on BRP so harshly a while back that Lamont had to chastise you here on the this forum.

Here in SW Florida, we ride our Spyders nearly everyday and use the CB's, sticking TX and all. The sticking transmitter can be circumvented by clicking the ptt button a couple of times after each transmission... Nothing but smiles on this end....Heading for Key West next weekend....C'mon down... Lenhyea:

DPS note: Kim & I got both our DPS units changed out in Elizabethton TN back on 9/28/2010 Both on the same day. East Tennessee ATV, give 'em a call.. ask for Jason.... (423) 542-6109, Pat will most likely answer the phone, that's his mom.

No manufacturer in their right mind would implement an improvement on the previously manufactured vehicles before they implemented it on their current production vehicles. It is not practical, and it is not legally prudent. They have an answer...at long last, they have corrected the problem, and a solution for the older vehicles should be forthcoming. Seems like a good thing to me. Getting upset will not help. If we can't get all the DPS units changed out quickly, despite a recall, why would anybody expect more for the CB?