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CB Problems
- Thread starter Jornie1
- Start date
clueless
New member
I told my dealer to just call BRP as it is a known issue and not spend any time trying to fix it. I mentioned that its probably a dash software issue.
this makes sense as the passenger rear inline PTT button on the cable when used doesn't exhibit this same problem.
But everyone needs to file a complaint with BRP so that they are on the record. my dealer was saying its a PART from BRP so it falls under the PARTS warranty. how long is that warranty? its different from your Can AM warranty. so file now so at least if it past the time when your part warranty expires then you can at least go back and get it covered still under warranty for the repair.
this makes sense as the passenger rear inline PTT button on the cable when used doesn't exhibit this same problem.
But everyone needs to file a complaint with BRP so that they are on the record. my dealer was saying its a PART from BRP so it falls under the PARTS warranty. how long is that warranty? its different from your Can AM warranty. so file now so at least if it past the time when your part warranty expires then you can at least go back and get it covered still under warranty for the repair.
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NancysToy
Motorbike Professor
If the problem lies in the CB/Comm System components, it would be an accessory warranty issue. The accessory warranty varies, depending on when the accessory was purchased and who installed it. If the problem lies in the cluster software programming, probably in how often the program scans for the switch signal on the CanBus, it should be covered under the Spyder warranty. Convincing BRP of this could be difficult, however. It would be nice if the manufacturer would complain to them, too.
:agree: Get a claim number for the problem now. Your dealer will probably resist, but insist on it.
stevedfive
New member
Just dropped mine off for the 600 mile service and told them the same thing about my CB problems. They said they would look into and let me know.
stevedfive
New member
I took mine to the dealer yesterday and they said the TX delay is normal and they could not do anything about it. I also asked them to rotate the rear jack 180 degrees so I could use a 90 degree pigtail or the inline PTT button. They said it fits into a groove and they could not rotate it. However I have seen pics on here showing the inline PTT. Can anyone tell me where to buy the PTT and is it true that the jack cannot be rotated? i also called Radio Sound today and confirmed it is a BRP issue and he also said he doesnt know anything aboout the jack not being able to rotate (BRP issue). Thx
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stevedfive
New member
i just picked up my RT re: CB issue. Dealer said the TX delay was normal and they could not do anything about it. I also asked them to rotate the rear jack plug 180 degrees so I could use the inline PTT button ( V cutout in plug faces the wrong direction). Dealer said the plug fits in a groove and could not be rotated. So I printed a pic from the website and called BRP Customer Service. BRP said to take it back to the dealer, show them the pic and have the dealer call BRP. Anyone else have this issue?
clueless
New member
had this issue originally in the rear and they did rotate it. it has to rotate to properly fit the pigtale
do a search on here there is the PTT passenger safety cord (i think it is called) part number someone posted.
its pricy but its BRP... it only works in the passenger plug in back... when you use the PTT cable in the front plug it operates just like a standard safety cable ... the PTT and VOL buttons do not work.
Have them CALL BRP about the CB issue. tell them not to work on it any. (dont spend labor hours). it is a known issue.
do a search on here there is the PTT passenger safety cord (i think it is called) part number someone posted.
its pricy but its BRP... it only works in the passenger plug in back... when you use the PTT cable in the front plug it operates just like a standard safety cable ... the PTT and VOL buttons do not work.
Have them CALL BRP about the CB issue. tell them not to work on it any. (dont spend labor hours). it is a known issue.
stevedfive
New member
I did tell that it is a known issue and I had called Radio Sound before I took it there to verify it. I told them that they would have to call BRP and they did not. I also ordered the BRP PTT pigtail last week and will take it back again when it arrives.
clueless
New member
you CAN use the PTT safety cable in the REAR passenger plug. or were you ONLY planning to use it in the front?
stillriding
happy old fart
To say that a transmit delay is normal is "bullcrap." It may seem normal because of faulty design/manufacturing. I've had this problem for over six months. I even sent an e-mail to BRP tech in May. BRP even "suggested" that the CB continued to TX because I wasn't using a BRP headset!
stevedfive
New member
The PTT pigtail is for the back. I already use the BRP pigtail that came with the ST-1 on the front. Also, I really do hate the long TX after I speak. I use a full face mask and there really is no need for that to happen
clueless
New member
then no need to return it. the PTT pigtail for back works fine. I dont think it exhibits the same problems of stuck TX as the front button.
stevedfive
New member
The problem is that it still needs to be rotated which the dealer says they can to do. That is why I have to take it back.
clueless
New member
umm if they can NOT rotate it that is BS!!! first time it was installed backward and the dealer was able to rotate it 180 degrees so it works now. with the cable going forward...
also to echo BRP is aware of the CB Transmit issue. it sounds like a firmware upgrade to the software in the dash will be required to fix it... so now the wait until they test and release it. I am guessing messing with one section of code they got to make sure they don't break something else :yikes:
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stevedfive
New member
Update, I got the rear plug rotated and now she can use the in-line PTT. However, the front PTT delay is still there. Your right, it does tick off the other riders that it is still broadcasting after I'm done.
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1551retired
New member
I'm starting to wonder if BRP is actually working on this problem. It's been a know issue since day one along with the turn signal cancel problem..:gaah:
I am very close to ordering a RT-S with a dealer installed CB. I am reading here that there are delays in the transmit circuit. Does anyone have a CB that DOES NOT have this problem?
I am becoming concerned as it is no cheap accessory.
I ride with a group and use my Gold Wing trike CB a lot and sure don't want to hold up the communications with the group.
I wear a full face helmet and use the PPT vs. VOX...this is not a VOX unit is it?
My '02 Gold Wing has many push buttons....I have to spray a silicon in them once in a while as they stick...it works for me. I know this is not the same problem...just as they aren't all perfect for sure. I hope they find a fix soon.
I am becoming concerned as it is no cheap accessory.
I ride with a group and use my Gold Wing trike CB a lot and sure don't want to hold up the communications with the group.
I wear a full face helmet and use the PPT vs. VOX...this is not a VOX unit is it?
My '02 Gold Wing has many push buttons....I have to spray a silicon in them once in a while as they stick...it works for me. I know this is not the same problem...just as they aren't all perfect for sure. I hope they find a fix soon.
clueless
New member
the passenger should not have that broadcasting issue only the driver. if your passenger is using the PTT cable and hitting the transmit button it should work like it should. the one on the front however does not work correctly.
I had the issue with turn signal initiate problem in one direction it worked fine the other it would not always activate easily. turns out the switch was bad. it would work if you pushed hard enough if in that direction. so maybe you have a bad turn signal switch.
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as far as VOX it can be a VOX or you can turn down the VOX sensitivity to the point that it will not transmit unless you hit the PTT.
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