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Steering issue, mega problem

B

biker1

New member
Hey Spyders
I have imported a spyder from USA to Ireland, no dealer in Ireland. Bike has had updates for steering issues and they have not worked because on my first ride the steering locked up at about 60mph, scared me quite a bit. Dealer in Florida says that I bought the bike without a guarantee and its my problem, BRP say the update has been done and its my problem.
Any ideas anyone.
Faulty bike which I have driven once, short distance only now.
No dealer to help out.
It would cost me over a thousand bucks to get it to a dealer, before I would then have to pay for fixing the problem, if they knew what it was.
Spent all my savings on buying the bike.
Would be grateful for any solutions.
Much Thanks:spyder:
 
Sounds like you need to have someone look into your actual DPS unit. But if its out of warrenty .... you are pretty much SOLed.
 
Sounds like exactly what mine did. Fix was changing the DPS (Dynamis Power Steering) Its the actual motor, and was covered under warranty. If yours isnt under warranty, then it could get quiet costly for you.
If Im not mistaken, replacement of that unit requires hook up to the computer (BUDS) to adjust center steering and other parameters. Found at dealer)

Hows your insurance?:yikes:
 
Concur with LittleJohn...sounds like the DPS issue some have had...

If you're not under warranty, this could be quite expensive...
 
biker1 said:
Hey Spyders
I have imported a spyder from USA to Ireland, no dealer in Ireland. Bike has had updates for steering issues and they have not worked because on my first ride the steering locked up at about 60mph, scared me quite a bit. Dealer in Florida says that I bought the bike without a guarantee and its my problem, BRP say the update has been done and its my problem.
Any ideas anyone.
Faulty bike which I have driven once, short distance only now.
No dealer to help out.
It would cost me over a thousand bucks to get it to a dealer, before I would then have to pay for fixing the problem, if they knew what it was.
Spent all my savings on buying the bike.
Would be grateful for any solutions.
Much Thanks:spyder:
Click to expand...

Sorry for your troubles. I think you need to contact BRP directly about this.

There was a poster out here awhile back from Florida that 'dumped' his Spyder on a dealer because he could not get the DPS/steering issues resolved. I don't believe they were an authorized BRP dealer.

I'll send you a PM of who that poster was and maybe you can check the VIN # with them to see if this was indeed their bike. Can't really blame the end-user over here-- but sure would blame a dealer for doing this to you.

You can at least contact BRP with the VIN and track down the entire history of the bike and any service records/issues.

Sorry, but this just isn't something you're going to be able to fix without a qualified BRP dealer/tech doing it for you.

I'm not sure about international laws, but I believe you may have been taken advantage of by the dealer (they may have fully known this bike had such problems and dumped it on you).
 
biker1 said:
Faulty bike which I have driven once, short distance only now.
Click to expand...
On the other hand, is it possible that you just aren't used to it? The Spyder's direct steering is quite sensitive to surface irregularities and road crown as well. Could you go down the same stretch of road and reproduce the symptoms? A lot of people here really didn't like the steering, handling and cornering until after getting at least a few hundred miles of seat time.:popcorn:
 
I am very sorry to hear about your plight with this Spyder. Did you buy it off of eBay?

I would say the dealer knew full well that there was a problem with the DPS. That is a very sad situation. Too bad you did not find out about this forum before you purchased as you may have gotten some help on the front end of the deal.

There is one alternative that has not been mentioned yet. You can disable the DPS completely. You will lose your power assisted steering but it won't cost you anything. It is safe and will elimiate the problem.

I rode mine for 7,600 miles without any power steering and it was not all that bad. It was a bit of a workout on Deal's Gap and other windy roads but I kept up with Lamont even so.

I hope you can get some help over there as replacing the DPS is not going to be a backyard project (as mentioned before).
 
HDXBONES said:
After reading your post again, just wanted to clear up the "update" terminology......

I can understand the dealer trying to avoid responsibility. Does Florida mandate any warranty period for a dealer selling a used vehicle? Some states do. 30-90 days or more dependent on selling price or vehicle age. Perhaps they might still be liable. Maybe a Florida member can pipe in here....

Just so you understand, the steering had a RECALL issued, not an update.

http://spyder.brp.com/en-US/Share/C...rticleID=ba1dad74-85ae-4b2e-8439-86d9de29ce33

There was a subsequent update to the RECALL, but that was not mandatory.

http://spyder.brp.com/en-US/Share/C...rticleID=fb85b365-84b8-4256-9294-4d14e8a6b5ae

If your steering is still malfunctioning AFTER THE RECALL, BRP cannot brush you off. Did the dealer tell you BRP isn't interested, or did someone from BRP tell you that? I would pursue the issue with BRP directly......
Click to expand...


The subsequent update is not mandatory but was recommended if performance issue were present...BTW, HDX, you have such a soft and fuzzy tone with this thread...I'm impressed...:D
 
Firefly said:
The recall was only for Spyders in North America. Not sure what happens once the bike is exported.

Wonder if he got this bike:

http://www.spyderlovers.com/forums/showthread.php?t=17271

:dontknow:
Click to expand...


Suggestion....... Perhaps BRP could change their coverages to match for instance Star (Yamaha) motorcycles which have a 5 year unlimited mileage total coverage warranty standard with full roadside assistance except for wear items. That would send a message about their commitment to their Customers and their confidence in their own product. (We are just as committed to our consumers as Yamaha) This would put them on par warranty wise with their peers and get rid of alot of the fears of expensive repairs being shouldered by consumers on a product that BRP is still working the bugs out of. What say you BRP? Good Idea?
 
Last edited:
This one really burns. Someone needs a public flogging over the way this poor guy ended up holding the bag. I get a real feeling that this was no accident.
 
I think I'd experiment with pulling the fuses. If it rides OK then I'd look into completely disconnecting the DPS unit. I always wondered why such a light weight vehicle needs power steering anyway.

Also, is there a dealer in England or Scotland? Getting it over there s/b quite a bit cheaper.
 
HDXBONES said:
BTW, the SpyderLover that you're attempting to discredit didn't experience the post recall steering 'lock', that the original poster described. If you had experienced it yourself, you'd know that it first occurs without any indication or warning, AFTER the recall has been performed. It could potentially happen to ANY Spyder that was subject to the recall. If you were to sell your Spyder, and it occured to that purchaser at a later date, does that make you responsible?
Click to expand...

No, it would not make me responsible for it.

However, in this instance the SpyderLover refused to take the Spyder to the dealer in an attempt to get the machine fixed while it still had the steering issues. He did not want to have it sit on their dusty lot for an undetermined amount of time, while a dealer he apparently had no confidence in attempted to work through the issue. He traded the Spyder in to a dealer knowing full well the condition of the problem, and the entire plan of the dealer to ship the Spyder overseas somewhere. The only part that doesn't fit this scenario is he made it sound as if it was going to go to a country where they would reverse engineer it and attempt to make a competitor to the Spyder. If this is the same Spyderm it would not be the SpyderLover who is being discredited here, it is the dealer who sold the Spyder to an individual overseas without bothering to correct any of the known issues in the first place.

It could just be a huge coincidence, but I still think he needs to get the vehicle history from BRP. Something about full disclosure. :dontknow:

Anyway, biker1, follow the helpful advice that you have been given in the thread so far. Hopefully you will be able to find a dealer somewhere that would be able to help you out as well. If you need these parts replaced you will definitely need the assistance of BRP and their dealer network.

I wish you the best in finding a resolution so you can enjoy ryding the Spyder, as that is what you bought it for.
 
HDXBONES said:
Exactly as it should be, however, the original poster indicated that the appropriate ''updates" have already been performed. Sounds like some folks here might be casting stones in the wrong direction........:dontknow:

If you have a need to lay blame, look here-

http://www.spyderlovers.com/forums/showthread.php?t=17842

BRP is clearly and ultimately responsible for the ongoing cases of DPS failure.....
Click to expand...

Do you think there is a correlation with either of the updates and the DPS issue? I was told that the second update (not the mandatory one) only affects performance issues and involves both a computer update and the parts change as well.
 
Talking about it :chat: "I hope they fix it"

Praying about it :pray: "Dear Lord.. "

OMG :yikes: "They have not fixed it YET!"

The blame game! :shemademe_smilie: "BRP!"

:popcorn: I got a feeling, this is gonna be good!

:roflblack: This is better than desperate house wives.. desperate spyders!
 
Firefly said:
The recall was only for Spyders in North America. Not sure what happens once the bike is exported.

Wonder if he got this bike:

http://www.spyderlovers.com/forums/showthread.php?t=17271

:dontknow:
Click to expand...


No...he didn't get the bike I sold to a dealer. My bike was exported to Egypt, not Ireland. I didn't have the updates preformed on it because the steering problem I had was not a "locking issue". I'm almost certain that it had to do with the vehicle stability control....by the way, just for safety sake, both DPS fuses were pulled before I sold the bike. If there is any doubt, the original poster can PM me and I will provide the Vehicle Identification Number of my former bike.

I suggest that the Spyder owner in Ireland pull both DPS fuses on his bike. Regardless of what BRP says....that will be the end all to any locking problem ! The extra effort needed to steer the thing is of nothing compared to the possible outcome from locked up steering. Mine never had operational DPS and I never missed it.
 
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