Speakers are not working - what am I missing?

[PDXRTL]

Let me start off by writing that this is NOT an Apple CarPlay question.
It is a question about getting my speakers to work on my 2024 RT Ltd when I can't use ACP because my headset battery died (it was a long day and I didn't take the correct cable to charge it during lunch break) but I would still like to listen to some music on the final stretch home.

Headset out of power, turned off, and is not connected to the bike
iPhone is unplugged from the USB connector
iPhone is connected to the Spyder via Bluetooth and I am able to use the handlebar controls to pause/play, skip forward, skip ahead, etc. on my music app
Audio output is set to speakers
Volume is up all the way
Fader is split between front and rear and left and right (and I've tried moving it to either end with no change)
I've disconnected and re-paired the phone and the bike
I've got the current software version.

There is nothing coming out of any of the speakers.

I have also turned the radio on and cannot get any sound from it either.

Having had a chance to charge the headset, I can play music via the Radio or Media app through it, but switching back to speakers again results in silence.

Since taking delivery of the bike last May, this may be the first time I have tried to use the speakers so I can't say if they ever worked.

Am I just missing some simple setting?

Or if there is a chance that the speakers are not plugged in, where would I go looking for that cable connection?

 

[Deanna777]

Are the speakers connected to the radio?

Check your Settings (in the menu) on the dashboard to be sure they are ON.

Deanna

 

[Mikey]

It doesn't have a mute feature, does it?

 

[racoon]

I just went out and checked on my 2024 RT S2S. I did not have my iPhone connected to the USB port, and my helmet was in the house, so there was no bluetooth connection to the phone or the headset.

I turned the key on and used the Applet Menu on the display (the four boxes in the lower right) to select Radio and immediately started hearing a local radio station through the speakers (I had previously configured a few radio stations).

The volume control button on the left handle control adjusted the volume correctly, all the way down did silence the speakers.

 

[jzeiler]

I found on my 24 RTL that when I paired up my BT headset the sound was coming out of the speakers. Someone on here posted that there is a setting to select where you want the sound to go, headset or speakers. I switched it to headset and the speakers were silent. Sounds like you need to set it to "speakers".

 

[troop]

^^^^^^^

 

[PDXRTL]

Thanks for the suggestions. But I think I've been trying what you are suggesting. Please let me know if I'm misunderstanding.

Setting audio output to headset - I can hear music via Media or Radio in my helmet. Switch audio output to speakers and I get nothing. I've done it using the Preferences on the touch screen and using the Ride Settings button on the left hand cluster.

 

[jzeiler]

You might want to check the right fuse box fuse #3 at the top. It is a 15 amp fuse for the amplifier. Could be why you hear nothing from the speakers.

 

[Gwolf]

Power goes out a lot here with the thunderstorms, hurricanes, and tropical storms. I keep a couple of the battery banks around to charge the cell phone and the Amazon Fire tablet I use to read EPub books, when the power is out. Not talkng about a few hours here..... this is Florida and a Cat 4 hurricane can knock the power out to half the state, so that it takes the power crews and those sent in from other states, up to three or four weeks to get power back on. I have a generator, but don't try to power the whole house, shop, pump, and everything else with it. I mostly run the generator 4 hour on and 4 hours off to keep the refridgerator and freezer cold so food doesn't go bad. I have several of the little battery banks. They are about the size of a smart phone. They can recharge the cell phone 4 or 5 times starting from the fully charged battery bank. Once the battery banks are discharged they can be plugged into the generator when it is running, to recharge them. A smart phone size battery bank in your tank bag would charge up any electrical gadgets you are using, on the go. No need to stop and plug into the grid. Simple, small, and inexpensive insurance that you will not run out of battery power in your gadgets. The battery banks use USB cables to recharge and to connect to your electronic items. The battery banks will also recharge from 12 volt vehicle batteries. The large12 volt batteries in my trucks and tractor would recharge the little battery bank thousands of times and the voltage drop on the vehicle battery wouldn't even register on the gauge. They come in different sizes and capacities to fit your needs. You can buy them most any large department or electronic store.
https://www.amazon.com/Portable-25800mAh-Ultra-High-Intelligent-Controlling/dp/B07XQ94ZL9?th=1

Just a suggestion to avoid dead batteries on your devices in the future...hope this helps.

 

[Albec]

Power goes out a lot here with the thunderstorms, hurricanes, and tropical storms. I keep a couple of the battery banks around to charge the cell phone and the Amazon Fire tablet I use to read EPub books, when the power is out. Not talkng about a few hours here..... this is Florida and a Cat 4 hurricane can knock the power out to half the state, so that it takes the power crews and those sent in from other states, up to three or four weeks to get power back on. I have a generator, but don't try to power the whole house, shop, pump, and everything else with it. I mostly run the generator 4 hour on and 4 hours off to keep the refridgerator and freezer cold so food doesn't go bad. I have several of the little battery banks. They are about the size of a smart phone. They can recharge the cell phone 4 or 5 times starting from the fully charged battery bank. Once the battery banks are discharged they can be plugged into the generator when it is running, to recharge them. A smart phone size battery bank in your tank bag would charge up any electrical gadgets you are using, on the go. No need to stop and plug into the grid. Simple, small, and inexpensive insurance that you will not run out of battery power in your gadgets. The battery banks use USB cables to recharge and to connect to your electronic items. The battery banks will also recharge from 12 volt vehicle batteries. The large12 volt batteries in my trucks and tractor would recharge the little battery bank thousands of times and the voltage drop on the vehicle battery wouldn't even register on the gauge. They come in different sizes and capacities to fit your needs. You can buy them most any large department or electronic store.
https://www.amazon.com/Portable-25800mAh-Ultra-High-Intelligent-Controlling/dp/B07XQ94ZL9?th=1

Just a suggestion to avoid dead batteries on your devices in the future...hope this helps.


View attachment 212156

Replied in the wrong thread maybe?

 

[LongIsland]

Try the Ride Settings button. It may have the audio output selection there as noted in the manual. My '22 is set up differently, and at times I have to make sure the source (audio output) is correct.

 

[Gwolf]

Replied in the wrong thread maybe?

Nope, was not in the wrong thread. One of the initial problems before the discovery of the speakers not working, was the headset power ran low, and he did not have a place to charge it back up. If he had been carrying a small battery bank, the headset could be charged on the go. It was just a suggestion to consider. I am aware it would not get the speakers working, but it would have kept the headset charged up. I carry one of the battery banks in the tank bag on long trips, even though I have a usb plug in inside the tank bag also.

 

[PDXRTL]

Thank you to jzieler for the win. The amplifier fuse was the problem. I knew it had to be something simple. I certainly should have thought about checking the fuses first before thinking about a disconnected wire.

Gwolf, thanks for the suggestion. Battery banks are a wonderful thing and I always carry one or two when traveling. I had one with me on the day in question. What I didn't have was the correct cable to connect to my helmet. It had been left on my desk after charging the helmet. I now have two cables, one for home and one for on the go.

 

[Bfromla]

Power goes out a lot here with the thunderstorms, hurricanes, and tropical storms. I keep a couple of the battery banks around to charge the cell phone and the Amazon Fire tablet I use to read EPub books, when the power is out. Not talkng about a few hours here..... this is Florida and a Cat 4 hurricane can knock the power out to half the state, so that it takes the power crews and those sent in from other states, up to three or four weeks to get power back on. I have a generator, but don't try to power the whole house, shop, pump, and everything else with it. I mostly run the generator 4 hour on and 4 hours off to keep the refridgerator and freezer cold so food doesn't go bad. I have several of the little battery banks. They are about the size of a smart phone. They can recharge the cell phone 4 or 5 times starting from the fully charged battery bank. Once the battery banks are discharged they can be plugged into the generator when it is running, to recharge them. A smart phone size battery bank in your tank bag would charge up any electrical gadgets you are using, on the go. No need to stop and plug into the grid. Simple, small, and inexpensive insurance that you will not run out of battery power in your gadgets. The battery banks use USB cables to recharge and to connect to your electronic items. The battery banks will also recharge from 12 volt vehicle batteries. The large12 volt batteries in my trucks and tractor would recharge the little battery bank thousands of times and the voltage drop on the vehicle battery wouldn't even register on the gauge. They come in different sizes and capacities to fit your needs. You can buy them most any large department or electronic store.
https://www.amazon.com/Portable-25800mAh-Ultra-High-Intelligent-Controlling/dp/B07XQ94ZL9?th=1

Just a suggestion to avoid dead batteries on your devices in the future...hope this helps.


View attachment 212156

Also, set a 90-day reminder to recharge any & all your rechargeable batteries. Some build up a “memory” & none of them really like full discharge. A 90-day cycle is helpful if you can personally maintain them with the correct chargers. Also, it's helpful for some devices that are USB rechargeable. There are quite a few different solar options available, the USB voltage is only 5V. Some similar power banks may have a Solar panel built in.

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