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21 RT Rear Trunk won't stay open - any cheap repairs?
- Thread starter rich5006
- Start date
JohnRuckus
Member
Agreed. Cheapest option is "Free" under warranty. There are some who decided to replace the strut themselves. Just do a search and top case strut replacement. You should find a few hits if you'd rather pay for your own fix. See below:
https://www.spyderlovers.com/forums...n-Open-any-solutions&highlight=top+case+strut
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Warranty replacement is great if your dealer is close, can get the parts and will complete the work with a certified mechanic! Unfortunately for myself, have tried to get seat strut and box strut replaced, they want me to leave bike, they’ll see if it qualifies under warranty, order parts and fix it when they can get to it! Not willing to leave bike for weeks, dealer a 200 mile ride or trailer trip! I know Winter is a great time for this since most can’t ride anyhow, but just wish things moved faster! Good luck!
To
To
AZ4U2C
New member
Stand up and respectfully advocate for yourself at your dealership. There is no reason for them to hold the bike while they "see if it qualifies under warranty". They already know it does. If the service writer and/or manager can see that the strut does not hold open the trunk or keep the seat up, then the evaluation is done. All they need to do is open a claim, order the parts and schedule an appointment to do the work. It isn't rocket science. And imho, any dealership that is unwilling to provide this basic "customer first" service isn't worth spending any money at.
Bfromla
Well-known member
Agree but unfortunately with dealer already 200m away, slim to no options. Contact BRP cares, email video the issue. Hopefully fix can be warrantied without dealer.
K80Shooter
New member
Maybe but I highly doubt it. Maybe the op will try and let us know how it goes.
Thats why I just did the seat strut myself. It cost less in the long run, and I put a better (stronger) strut back in its place. Unless it's a couple of hundred dollars, I'll just eat it as my time is worth more than the trouble.
peterparker
New member
Found a pack of 2 small doorstops in a whiter shade of pale for 2.79 at Ace Hardware. Ka-Ching. Problem solved. But I will replace the shock at a later date
Woodenfish
Member
That’s an odd way of running a service department. Why hire a parts manager if all they inventory is oil and filters? No wonder they can’t hire or retain technicians.
ThreeWheels
Active member
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FloridaSTS
New member
Just replaced my top case and seat strut under the factory warranty in about an hour while I walked around and kicked some tires. Has anyone had either done with the B.E.S.T. Extended warranty?
al0vely
Member
404 error on the links for me. Do they work for anyone else?
Those aren't the complete links, they are just a copy of what's displayed, but like most similar sites, the s/ware here shortens extended addresses & displays them like that...
So unless someone has those entire links in full anywhere, I can't fix them. Sorry 
pps:
ThreeWheels
Active member
Those aren't the complete links, they are just a copy of what's displayed, but like most similar sites, the s/ware here shortens extended addresses & displays them like that...
Try these. They look truncated, but I believe they are the entire posts.
https://www.spyderlovers.com/forums...nk-on-the-RT&p=1645384&viewfull=1#post1645384
https://www.spyderlovers.com/forums...S2S-Top-Case&p=1653940&viewfull=1#post1653940
And for completeness, here is a link to the spring sold at Home Depot. $5.32:
https://www.homedepot.com/p/Everbil...aILnf4xuwuLNz1nH7788DAqiYWMoO4MDkNzZEZj-z3pzs
Use the larger spring 7/8 X 4". You can try to stretch the spring to 6" like PW2013STL did. I chose to cut the second spring in half for and combine it with one full spring to make up the 6" length.
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They do have the entire URL for the link, so they should work now! :thumbup: Did for me; so I fixed the original post too.
hyea: But I did not fix those links in my post or al0vely's post discussing the 404 errors 
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Pooch
Member
Dealer replaced the trunk item under warranty for me last month on my '21 RTL.
Now the lid lifts itself after I push the release button and give it a gentle nudge up.
When brand-new I would push the release button and the lid would just sit there until I pushed it up - but would stay up until I closed it.
This last summer it quit staying up (I propped it up with a stick).
I don't expect the fix to last too long but its nice while it works.
The stick worked great also.
Now the lid lifts itself after I push the release button and give it a gentle nudge up.
When brand-new I would push the release button and the lid would just sit there until I pushed it up - but would stay up until I closed it.
This last summer it quit staying up (I propped it up with a stick).
I don't expect the fix to last too long but its nice while it works.
The stick worked great also.
Tango
Well-known member
I had both the seat and trunk pistons replaced on my 2020RTL. Stock BRP replacements. They work. For how long? :thumbup: Tom :spyder:
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