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2020 Spyder Body Panel Fix (Warranty Bulletin)

S

SierraCycles

Member
Good morning!

Just a heads up BRP released a dealer bulletin this morning regarding the "Abnormal gaps around the rear cargo module access covers". They state parts will be available for dealers to order by April 30th (and obviously will covered under standard dealer warranty procedures). Part number(s) required are 708303754 (left side) and/or 708303755 (right side).

Hope this helps and gives those with a 2020 or thinking about a 2020 some piece of mind.

Ride safe!

-David Levitt @ Sierra Cycles
 
Awesome news! Thank you for sharing. What is the bulletin number?
 
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Yet another fix from brp Quality control team, pity they didn’t sort this out on the production line, A quality price not a Quality product, when are brp going to get Quality right? Please don’t get me wrong I love the hole spyder concept thing but at $28,000 there are lots of nice things out there with better build quality and reliability!! Just wish brp could get there act together,
 
SierraCycles said:
Good morning!

Just a heads up BRP released a dealer bulletin this morning regarding the "Abnormal gaps around the rear cargo module access covers". They state parts will be available for dealers to order by April 30th (and obviously will covered under standard dealer warranty procedures). Part number(s) required are 708303754 (left side) and/or 708303755 (right side).

Hope this helps and gives those with a 2020 or thinking about a 2020 some piece of mind.

Ride safe!

-David Levitt @ Sierra Cycles
Click to expand...

Ultimately the serial range of the vehicles involved will be the most valuable data for a prospective buyer. The 2020 is on my potential buy list but I’ll want one outside of this range.
 
Dates and numbers are all good signs. :yes: Let's give BRP the chance to get this done right. This is a better chance for them to get it right the first time, rather than a rush job that will need additional tweeks.
 
Stephen said:
Yet another fix from brp Quality control team, pity they didn’t sort this out on the production line, A quality price not a Quality product, when are brp going to get Quality right? Please don’t get me wrong I love the hole spyder concept thing but at $28,000 there are lots of nice things out there with better build quality and reliability!! Just wish brp could get there act together,
Click to expand...

I must disagree with you. Another fix is a good thing. Would rather have a fix coming on a cosmetic issue rather than hold up production for an additional 3 months. ( I am biased as I have one on order, and my current RT is riding great.) Sure we would all want to have an error free....whatever, but mistakes happen. I am glad there are people on here that are persistent in there observation and opinion of what will make a better experience for us all. You say you love the spyder concept, but you don't mention in your bio if you have one?

For the last 10 years for me, BRP has stood with there product and made numerous improvements. In the beginning there were safety issues, that I thank members on this forum for screaming about, and it worked, they listened. These issues were not to be found on the assembly line. They were not cosmetic. Road worthy testing had it's limits. The reliability of these machines has been the biggest improvement, so if you have been on the sidelines the last 12 years, it's time to pluck down that $28K, as you can't take it to the grave. However I am sure someone will one day be buried with their spyder.:roflblack:

In fact their quality and innovation with their riding gear is by far superior to what's out there in the market place. However with that comes a steep price tag. So whenever someone is selling on here there can-am riding gear, see if it is your size as it has been made with the highest quality materials. And no I am not selling my riding gear, until I give up riding.;):riding:





JMO

TicketBait
 
Last edited by a moderator:
Stephen said:
Yet another fix from brp Quality control team, pity they didn’t sort this out on the production line, A quality price not a Quality product, when are brp going to get Quality right? Please don’t get me wrong I love the hole spyder concept thing but at $28,000 there are lots of nice things out there with better build quality and reliability!! Just wish brp could get there act together,
Click to expand...

Stephen , when my low mileage Honda Goldwing rear subframe cracked and broke and I researched and found it was a very common occurence. My wing , which I once thought was the pinnacle of quality and workmanship was now just another vehicle with quality control issues , one that was not just cosmetic , but DANGEROUS. Point is , every vehicle made has issues, 2 pieces of plastic that don't line up is minor in my world. Enjoy the ride.
 
TicketBait said:
I must disagree with you. Another fix is a good thing. Would rather have a fix coming on a cosmetic issue rather than hold up production for an additional 3 months. ( I am biased as I have one on order, and my current RT is riding great.) Sure we would all want to have an error free....whatever, but mistakes happen. I am glad there are people on here that are persistent in there observation and opinion of what will make a better experience for us all. You say you love the spyder concept, but you don't mention in your bio if you have one?

For the last 10 years for me, BRP has stood with there product and made numerous improvements. In the beginning there were safety issues, that I thank members on this forum for screaming about, and it worked, they listened. These issues were not to be found on the assembly line. They were not cosmetic. Road worthy testing had it's limits. The reliability of these machines has been the biggest improvement, so if you have been on the sidelines the last 12 years, it's time to pluck down that $28K, as you can't take it to the grave. However I am sure someone will one day be buried with their spyder.:roflblack:

In fact there quality and innovation with their riding gear is by far superior to what's out there in the market place. However with that comes a steep price tag. So whenever someone is selling on here there can-am riding gear, see if it is your size as it has been made with the highest quality materials. And no I am not selling my riding gear, until I give up riding.;):riding:





JMO

TicketBait
Click to expand...

We are still using the jackets which I purchased new in 2008. :yes:
 
Not a lot to complain about cosmetically on this problem if you have bothered to look at several examples in person. At least the ones that I have seen the gap is barely noticeable and if you were not aware of it you wouldn't see it. Unless something else developes I think they did the right thing putting it on the market and fixing it under warranty.
 
On my 2020 Spyder RT Limited the noticeable issue is where the rubber that is supposed to cover where the back of the passenger handle goes into the plastic and is not a good fit. Compared to the issues I had with my 2012 Spyder RT, this is nothing and I am happy to get out riding rather than wait for perfection.
 
This is good news.
My 2020 is yet to be built. I wonder if it will come with the corrected body panels.
Thanks for the update.
 
Mine hasn't shipped, yet. That's not to say it hasn't already been built and sitting in a box somewhere waiting to be shipped. Either way, I don't care. I know it'll be taken care of.
 
The reports are the newer runs don't have this problem. The "fix" or replacement panels has been delayed by this virus junk. Personally, I don't consider it a big deal and have full confidence in BRP and making it right.
 
TicketBait said:
I must disagree with you. Another fix is a good thing. Would rather have a fix coming on a cosmetic issue rather than hold up production for an additional 3 months. ( I am biased as I have one on order, and my current RT is riding great.) Sure we would all want to have an error free....whatever, but mistakes happen. I am glad there are people on here that are persistent in there observation and opinion of what will make a better experience for us all. You say you love the spyder concept, but you don't mention in your bio if you have one?

For the last 10 years for me, BRP has stood with there product and made numerous improvements. In the beginning there were safety issues, that I thank members on this forum for screaming about, and it worked, they listened. These issues were not to be found on the assembly line. They were not cosmetic. Road worthy testing had it's limits. The reliability of these machines has been the biggest improvement, so if you have been on the sidelines the last 12 years, it's time to pluck down that $28K, as you can't take it to the grave. However I am sure someone will one day be buried with their spyder.:roflblack:

In fact their quality and innovation with their riding gear is by far superior to what's out there in the market place. However with that comes a steep price tag. So whenever someone is selling on here there can-am riding gear, see if it is your size as it has been made with the highest quality materials. And no I am not selling my riding gear, until I give up riding.;):riding:





JMO

TicketBait
Click to expand...

Well said, there are detractors of everything everywhere, in my experience, BRP came correct on the NSTB overheating bulletin on my 2013 RT LIMITED, retrofitting my Spyder with a cooling kit that helped Tremendously.

I signed a sale contract for a 2020 Spyder RT Limited today (4/25/2020) because the new Spyder is a great leap forward from my 2013. Looking forward to picking it up on the 28th.
 
Does anyone have a full copy of the "Abnormal Gaps Around the Rear Cargo Access Covers" bulletin 2020-4 Campaign 2020-006? I would like to see what they intend to replace and see if I need to remove the new fusebox I installed in my saddlebag.
 
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