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Speakers crackling
- Thread starter Skups
- Start date
Got a smartphone? Record it - vid with sound, put it up near the dash/speakers, and record it.
Make sure you do whatever it is that makes it worse so that it's bleeding obvious, & check it out with a couple of 'non-Spyder' friends - if they can hear it, then you know that it's definitely not a 'just you' thing! Then take it to your Dealer - it's often amazing what a difference a 'permanent record' of whatever's wrong can make, especially if you show that you're not stopping chasing this until it's resolved! :shocked:! If the tech/service bods still claim they can't hear it, take it to the Dealer Principal; and if whoever that is claims they can't hear it, send it to BRP Cares. If all else fails, there's always your local Consumer Advocate & maybe even 'anti-lemon' laws! :thumbup:
Seattle
New member
Paula, if you can, PLEASE capture some video footage similarly to the two 2018 Spyders I found affected by this audio system flaw. I shared two videos (2018 F3L and 2018 RTL) of the dreaded crackling. Would you confirm if this is what you're hearing from your F3L.
You're are the very first 2019 Spyder owner so far who has reported hearing the dreaded crackling from the audio system. I can only hope more Spyder owners with the new digital display will report if they're suffering from the same audio system flaws. BRP claims this is a normal design. Until more Spyder owners brings this issue to their respective dealer's attention, BRP will not address this issue.
You're are the very first 2019 Spyder owner so far who has reported hearing the dreaded crackling from the audio system. I can only hope more Spyder owners with the new digital display will report if they're suffering from the same audio system flaws. BRP claims this is a normal design. Until more Spyder owners brings this issue to their respective dealer's attention, BRP will not address this issue.
I will do anything to stop the dreaded crackle!!!! My dealer says they don't hear it????? I have a wonderful 2019 F3L that sounds like ****.
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BLUEKNIGHT911
Sadly Passed Oct 2024 - RIP
Concerning the poor Audio on yours and others ( even in past years )… I feel your pain ….. I have a 2014 RT and the radio ( head unit ) works OK … I did swap out the speakers and this improved the sound X's 3 …. IMHO - BRP has always gone with the lowest bidder on their Audio systems and it shows ….. good luck …. Mike
hyea:
Seattle
New member
Speakers upgrade helped the former Spyder models. Unfortunately speaker replacements alone won't resolve the flaws with these newer digital display model Spyders. This appears to be either a lack of proper shielding or grounding causing the interference or bad head units built within the digital display.
Concerning the poor Audio on yours and others ( even in past years )… I feel your pain ….. I have a 2014 RT and the radio ( head unit ) works OK … I did swap out the speakers and this improved the sound X's 3 …. IMHO - BRP has always gone with the lowest bidder on their Audio systems and it shows ….. good luck …. Mike
BLUEKNIGHT911
Sadly Passed Oct 2024 - RIP
:agree: …. a couple of members swapped out the speakers , but it didn't get any better …… I think you are on the right track ….. keep their feet to the fire .....good luck …. Mike
hyea:
Seattle
New member
19 months in of not relenting and not about to give up even when the warranty expires. All of the 2018-19 Spyder owners deserve a fix and I will be that mouse who squeaks mightily to scare the big elephant in the room. Thanks for the support, Mike!
:agree: ….. keep their feet to the fire .....good luck …. Mike
Mikey
Well-known member
:agree:You know it's like this wheel nut thing they got going right now, dam it if you want to shove these bikes out to us before you have done your R+D, own up to you mistakes and fix them!!!!
Seattle
New member
You have me curious as to what the "wheel nut thing" is regarding and which Spyders are affected. Would you care to enlighten me further so I can learn more. Thanks.
Has to do with the Ryker recall for bad wheel nuts and way off topic. Bad Speakers / Audio system is what we need the answer to.
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Seattle
New member
Speaker popping/crackling resolution
I'm copy/pasting the resolution I just posted in another discussion for the crackling/popping audio system flaws which includes a photo of the part in the other thread.
After my '18 Spyder F3L spending nearly the past four months at the dealer, my Spyder’s audio system is mostly fixed. I'll explain in more detail below.
For any 2018 (and possibly some 2019) Spyder owners who are affected and seeking a resolution for this audio system flaw here’s how this was resolved.
BRP finally authorised and shipped to my dealer a new amplifier and an EMI (electro magnetic interference) ferrite filter. My service tech clamped the EMI ferrite filter onto the amp’s wire “A” which is the main power and ground wire leading into the new amp. This prevents the power and ground wire from leaking any electrical interference out of the amplifier and to the adjacent speaker output wire “B”. Not once did the speakers emit any crackling on the 100 mile ride home from the dealer last Friday. That's finally fixed!
This was a two year battle for me against BRP who refused to address the issue no matter the list of facts I had presented. BRP stated to me this was normal design since all 2018 Spyder models perform similarly. I can attest to this fact with the four brand new 2018 RTL loaners I had which also produced the identical crackling noise. Some of the owners here in the forums have corroborated they've heard this also within their own machines. However, BRP also stated that the 2019 Spyders were no different than the 2018 year models aside from some trim and colour changes. Yet the one brand new F3L I took out for a test drive didn’t produce any crackling noise but still suffered from low volume output. Unfortunately, the latter is still present from my Spyder.
Anyhow, I’m truly grateful my dealer team was empathetic to my plight. They fought on my behalf (not without me being annoyingly but diplomatically persistent) for these past two years to get this audio system flaw mostly resolved. They made sure I could continue enjoy riding while I was without my Spyder by supplying me with four brand new Spyder RTL's for use. That showed me they truly care about their customers not only being happy but will go to bat for them as well.
I'm copy/pasting the resolution I just posted in another discussion for the crackling/popping audio system flaws which includes a photo of the part in the other thread.
After my '18 Spyder F3L spending nearly the past four months at the dealer, my Spyder’s audio system is mostly fixed. I'll explain in more detail below.
For any 2018 (and possibly some 2019) Spyder owners who are affected and seeking a resolution for this audio system flaw here’s how this was resolved.
BRP finally authorised and shipped to my dealer a new amplifier and an EMI (electro magnetic interference) ferrite filter. My service tech clamped the EMI ferrite filter onto the amp’s wire “A” which is the main power and ground wire leading into the new amp. This prevents the power and ground wire from leaking any electrical interference out of the amplifier and to the adjacent speaker output wire “B”. Not once did the speakers emit any crackling on the 100 mile ride home from the dealer last Friday. That's finally fixed!
This was a two year battle for me against BRP who refused to address the issue no matter the list of facts I had presented. BRP stated to me this was normal design since all 2018 Spyder models perform similarly. I can attest to this fact with the four brand new 2018 RTL loaners I had which also produced the identical crackling noise. Some of the owners here in the forums have corroborated they've heard this also within their own machines. However, BRP also stated that the 2019 Spyders were no different than the 2018 year models aside from some trim and colour changes. Yet the one brand new F3L I took out for a test drive didn’t produce any crackling noise but still suffered from low volume output. Unfortunately, the latter is still present from my Spyder.
Anyhow, I’m truly grateful my dealer team was empathetic to my plight. They fought on my behalf (not without me being annoyingly but diplomatically persistent) for these past two years to get this audio system flaw mostly resolved. They made sure I could continue enjoy riding while I was without my Spyder by supplying me with four brand new Spyder RTL's for use. That showed me they truly care about their customers not only being happy but will go to bat for them as well.
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