Bakerbuilt bike wings customer service

[jephillips44]

I just ordered both hand and leg wings. I order the light grey hand wings and on the website you can't pick a shade for they leg wings. The day after I placed my order, a very nice lady called and informed me that they are making different shades for the legs. She wanted to know if I wanted the legs the same shade as the hand. But of course I do. I don't even have them yet and I am impressed with the company.

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[Road-Kill]

I just ordered both hand and leg wings. I order the light grey hand wings and on the website you can't pick a shade for they leg wings. The day after I placed my order, a very nice lady called and informed me that they are making different shades for the legs. She wanted to know if I wanted the legs the same shade as the hand. But of course I do. I don't even have them yet and I am impressed with the company.

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I have both and yes they have good customer service but I wish the products were more bike specific. Neither items form to the bike and are rather generic in nature. Two biker friends actually questioned why I didn't find bike specific "wings" for my ryde. I told them these are bike specific! Also the hardware is not very custom fabricated. Baker needs to step up the game and do custom fabrications/moldings. On the positive side they work wonderfully well and as described. My thoughts.

 

[Chupaca]

Good to Hear.....

We do have great sponsor vendors here and customer service is important to them. Glad your getting a matched set...:2thumbs:

 

[Bob Denman]

We hear so many complaints about poor customer service, that it's really nice to hear some compliments about it! :thumbup: