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2015 RT Recall?
- Thread starter Roadster Renovations
- Start date
Bob Denman
New member
:shocked: It's a bit tough to read... :dontknow:
Someone should PM Steve about this.
Someone should PM Steve about this.
Roadster Renovations
New member
If it's true it should have been posted here first. They need to be proactive about this stuff.
spydaman60
New member
it does say "a limited number----", so maybe they are just trying to kep it under the radar and direct it to those effected. :banghead:
NewB Dumb Question
I'm brand new to the Spyder family, and how things work, so I apologize for the perverbial " I got a dumb question".
This document that Doc Humphries has posted certainly looks official. If the validity of this is confirmed by Steve???? Does this work like an auto recall??????
1.BRP sends you a letter with information on, and instructions on how to comply with the recall
2. You make an appointment with any BRP dealer
3. Dealer" sends in" recall completion info.
The catch always is: when will the part(s) be available??????????
Thanks
I'm brand new to the Spyder family, and how things work, so I apologize for the perverbial " I got a dumb question".
This document that Doc Humphries has posted certainly looks official. If the validity of this is confirmed by Steve???? Does this work like an auto recall??????
1.BRP sends you a letter with information on, and instructions on how to comply with the recall
2. You make an appointment with any BRP dealer
3. Dealer" sends in" recall completion info.
The catch always is: when will the part(s) be available??????????
Thanks
PrairieSpyder
New member
Looking at the top margin . . it's printed from a web-site BRP.service. (can't make out the rest)
It also says owners should be notified.
Could this be something put out to the dealer service people?
It also says owners should be notified.
Could this be something put out to the dealer service people?
Bob Denman
New member
That's about what I was thinking... :thumbup:
It sounds as if BRP is playing this one, "Close to the vest".
finless
New member
Not a recall, it's a TSB.
Not a recall. Based on other documents like this I have seen many times, it's a TSB or Technical Service Bulletin that someone pulled off of BOSSWeb. Thus the URL printed at the top. Users cannot get these without a BOSSWeb subscription and login (that dealers have).
These do not get mailed to users!
Bob
Not a recall. Based on other documents like this I have seen many times, it's a TSB or Technical Service Bulletin that someone pulled off of BOSSWeb. Thus the URL printed at the top. Users cannot get these without a BOSSWeb subscription and login (that dealers have).
These do not get mailed to users!
Bob
Bob Denman
New member
Thanks Bob! :thumbup:
I couldn't read the print on it well enough to determine if was just a TSB or not...
pps:
I couldn't read the print on it well enough to determine if was just a TSB or not...
pps:
Roadster Renovations
New member
The dealer may have given this guy a copy. According to him, he was stranded and his bike was towed in with this cause..... And since it's Facebook, you know how that is....
finless
New member
100% agree Dave!!!!!
This is really stupid they keep this on the down low. Who are the helping by doing so?
Only thing I can think of is they have something to hide that they do not want owners to know!!!!
Or trying to keep a monopoly on service to dealers only!
Bob
not distributed because...
My thought is that TSBs are not made public because BRP does not want us all taking our spyders in to have the issue addressed as 'preventative maintenance'.
They would rather just supply & fit when needed.
OK as far as it goes, but in practice what this procedure means is that spyder riders are stuck on the side of the road, pay towing fees, liaise with a dealer who may or MAY NOT have read or remembered the TSB, resulting in delay and faffing around until they, if the rider is lucky, hit on the right cause of the problems.
Not Good BRP.
How about BRP put the TSBs on a website for all to see - and rely on us as thinking adults to treat the info as "good info to have" just in case, rather than presume (if that is indeed their way of thinking) that we'll all swamp dealers demanding the fix, whether we need it or not. We're all smart enough to know that problems occur, and that our bike may suffer but equally may be totally fine! I for one would love to know what to look for in the event that my bike stops on the side of the road in the middle of nowhere!!!
PS Not conspiracy theory at all - Marketing Theory
My thought is that TSBs are not made public because BRP does not want us all taking our spyders in to have the issue addressed as 'preventative maintenance'.
They would rather just supply & fit when needed.
OK as far as it goes, but in practice what this procedure means is that spyder riders are stuck on the side of the road, pay towing fees, liaise with a dealer who may or MAY NOT have read or remembered the TSB, resulting in delay and faffing around until they, if the rider is lucky, hit on the right cause of the problems.
Not Good BRP.
How about BRP put the TSBs on a website for all to see - and rely on us as thinking adults to treat the info as "good info to have" just in case, rather than presume (if that is indeed their way of thinking) that we'll all swamp dealers demanding the fix, whether we need it or not. We're all smart enough to know that problems occur, and that our bike may suffer but equally may be totally fine! I for one would love to know what to look for in the event that my bike stops on the side of the road in the middle of nowhere!!!
PS Not conspiracy theory at all - Marketing Theory
Last edited:
ThreeFeet
New member
Recall
Cavman just got a new 2015 and has it in the shop at Cowtown for this problem. Don't think he got ANY notice. And so it goes. Kevin is getting it fixed and Cavman will have it back this week. Not all dealers have a tech who knows anything about the spyder. Some do more damage than they help. The fix requires the tech to take the side panel of the gear box and replace the sensor. BIG job with any problems after could be a real PIA. The job has to be done right!!
Cavman just got a new 2015 and has it in the shop at Cowtown for this problem. Don't think he got ANY notice. And so it goes. Kevin is getting it fixed and Cavman will have it back this week. Not all dealers have a tech who knows anything about the spyder. Some do more damage than they help. The fix requires the tech to take the side panel of the gear box and replace the sensor. BIG job with any problems after could be a real PIA. The job has to be done right!!
xBobbyx
New member
That's what happened to mine. Got my 15 RT a few weeks ago. It went out the second day I had it. They came and picked it up and had it for a day and brought it back. They even told me about the sensor before I left with my bike. But said there was no way to tell which sensors would fail and when. My sensor went out and was flashing R and N with an E in the gear indicator box. You could get it in gear but shifting was tricky. Sometimes it shifted and other times it didn't. Luckily I was close to home when it happened. All is well now. Love my SPYDER!!!
Magdave
New member
And that is why you make it a recall and not a TSB. Not knowing which ones will fail and when is reason to replace them all. Having your bike die in the wrong neighborhood could lead to very bad things :yikes:
finless
New member
+100 Dave.... it's BS to know you have a problem but not do something about it leaving people stranded.
Same with the huge number of DESS issues being reported this year! It's stranding people and many dealers do not go check TSB's every day to know there is an issue..... Thus the DESS gets cleared by BUDs and they send the customer off to get stranded again.
They DO need to open this up so owners can be smart about things!
I became aware of this issue when I had the set screw on my oil drain plug.... If it wasn’t for Lamont finding the TSB on BOSSweb it would have gone down badly. None of the Dealers I talked to about it even knew about the set screw issue! I am sure there are many people running around missing that oil passage set screw because it got tossed and disregarded during an oil change by the dealer.
I have a feeling there are far too many TSB's and TST's on BOSSweb for any, or even good techs to remember all of them across all models! If they open this to us, we that truly care about or ride can have that knowledge base....
OPEN IT UP BRP PLEASE!
Bob
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