Any reputable dealers in Phx area?

[jaherbst]

I see Sierra Cycles in Sierra Vista is getting good marks. Father and two sons own it and are a new dealer. One has been to Spyder School and is factory certified. I might try them next time for a twofer--ride plus maintenance.

Jack

 

[Pampurrs]

I see Sierra Cycles in Sierra Vista is getting good marks. Father and two sons own it and are a new dealer. One has been to Spyder School and is factory certified. I might try them next time for a twofer--ride plus maintenance.

Jack

I've heard good things about Sierra as well. I may pay them a visit next time I'm on my way to Tombstone.

Pam

 

[robr32]

Maybe as part of the SpyderRyders group, we can have garage days and help each other with sway bars, service and farkle installation. I try to do all my own service work and yes, my dealer frightens the life out of me.

:agree: :2thumbs:

I have a Bumperskid and some LEDs I need to install, also going to be ordering a belt tensioner and a CAT bypass.....waiting for it to COOL down just abit

 

[Pampurrs]

Maybe as part of the SpyderRyders group, we can have garage days and help each other with sway bars, service and farkle installation. I try to do all my own service work and yes, my dealer frightens the life out of me.

:agree::agree::agree:

 

[ARtraveler]

Maybe as part of the SpyderRyders group, we can have garage days and help each other with sway bars, service and farkle installation. I try to do all my own service work and yes, my dealer frightens the life out of me.

Now that is a great idea. :yes::yes::yes:

 

[SierraCycles]

Thank you Jack and Pam! I know Sierra Vista can be kind of a long haul from the Phoenix area (3 hours or so) but we do have great technicians one who has been with us for close to 30 years, another who is a Spyder fanatic, BRP certified and been with us for over 8 years. Our labor rate is $76.00 an hour (I'd assume much cheaper than any Phoenix/Tucson shop), and we do our best to make sure that our time billed is not some inflated garbage. We truly want to be the place to go for Spyder sales, parts, accessories, and service in AZ, and look forward to growing with this brand!

If you do come done please make sure you say hi and let me know if there is anything I can do to help you or make your experience with us better!

Thanks again,

David Levitt
Sierra Cycles
General Manager

 

[robr32]

Thank you Jack and Pam! I know Sierra Vista can be kind of a long haul from the Phoenix area (3 hours or so) but we do have great technicians one who has been with us for close to 30 years, another who is a Spyder fanatic, BRP certified and been with us for over 8 years. Our labor rate is $76.00 an hour (I'd assume much cheaper than any Phoenix/Tucson shop), and we do our best to make sure that our time billed is not some inflated garbage. We truly want to be the place to go for Spyder sales, parts, accessories, and service in AZ, and look forward to growing with this brand!

If you do come done please make sure you say hi and let me know if there is anything I can do to help you or make your experience with us better!

Thanks again,

David Levitt
Sierra Cycles
General Manager

Hi David,
Would you be willing to offer any form of Discount / Sponsorship for our chapter??? ray:


Thank You,

Bob Rainey - President
Spyder Ryders of America™ - Superstitions Chapter

 

[Pampurrs]

Thank you Jack and Pam! I know Sierra Vista can be kind of a long haul from the Phoenix area (3 hours or so) but we do have great technicians one who has been with us for close to 30 years, another who is a Spyder fanatic, BRP certified and been with us for over 8 years. Our labor rate is $76.00 an hour (I'd assume much cheaper than any Phoenix/Tucson shop), and we do our best to make sure that our time billed is not some inflated garbage. We truly want to be the place to go for Spyder sales, parts, accessories, and service in AZ, and look forward to growing with this brand!

If you do come done please make sure you say hi and let me know if there is anything I can do to help you or make your experience with us better!

Thanks again,

David Levitt
Sierra Cycles
General Manager

David

I called you guys back in April or May when I was shopping for a Spyder. Whoever it was that I talked to (maybe you?) was very polite. I was extremely impressed with the way my phone call was handled. Unfortunately, you didn't have what I was looking for in stock. I will definately come visit you when I'm down that way. Your store is 155 miles from my house, compared to 140 miles the other direction to Star Island where I purchased my Spyder.

I won't have anything to do with either of the Valley Spyder dealers, unless it's an absolute necessity!

Pam

 

[robr32]

Thank you Jack and Pam! I know Sierra Vista can be kind of a long haul from the Phoenix area (3 hours or so) but we do have great technicians one who has been with us for close to 30 years, another who is a Spyder fanatic, BRP certified and been with us for over 8 years. Our labor rate is $76.00 an hour (I'd assume much cheaper than any Phoenix/Tucson shop), and we do our best to make sure that our time billed is not some inflated garbage. We truly want to be the place to go for Spyder sales, parts, accessories, and service in AZ, and look forward to growing with this brand!

If you do come done please make sure you say hi and let me know if there is anything I can do to help you or make your experience with us better!

Thanks again,

David Levitt
Sierra Cycles
General Manager

RideNow Peoria's Labor Is $100.00 per hour :gaah:

They had my Spyder for ( 3 ) weeks
1) They checked a " check engine / check transmission " code, could not find anything at a cost of $127.00?
2) Did a software upgrade
3) Replaced the waterpump under extended warr ( $50.00 deductable )

THREE :cus: WEEKS!!!, I used to be a Automotive Store Manager for Sears
If it took me ( 3 ) weeks to do something like that I would NEVER have had any customers come back to me

 

[Pampurrs]

RideNow Peoria's Labor Is $100.00 per hour :gaah:

Apache Motorsports is even worse. They bill four hours for a 45 minute job. :yikes:

 

[Pampurrs]

RideNow Peoria's Labor Is $100.00 per hour :gaah:

I say we adopt Sierra Cycles and Star Island Motorsports as our preferred dealers for the Superstitions Chapter of the SRA

Pam

 

[robr32]

I say we adopt Sierra Cycles and Star Island Motorsports as our preferred dealers for the Superstitions Chapter of the SRA

Pam

:agree:


It is done..

I will drive for Quality service...

 

[NautiBrit]

3) Replaced the waterpump under extended warr ( $50.00 deductable )

Interesting. That seems to be a favorite of theirs as they replaced mine, even though my bike had no apparent leakage or missing coolant until it got to their facility. I was fortunate, no deductible.

 

[NautiBrit]

Now that is a great idea. :yes::yes::yes:

Thanks Dwayne and thanks again for letting me use your garage to do my oil change.

 

[MikeT]

As a NewB to the Spyder family, I often privately wonder where will I take my '15 RTL for service. I never faced this issue in my H-D and GL1800 days because of having multiple local dealers to choose from. For my RTL this is not the case. I will have to travel 1-3 hours. The question I have is: Why doesn't BRP make easily available to their Spyder owners meanigful data on their service departments on a per state basis????? I would think providing this data up front would reduce the number of complaints they receive about incompetent and expensive service. It's been already discussed here on SLs that current color coded dealer map is useless because it's too multifactorial in nature.

 

[Pampurrs]

As a NewB to the Spyder family, I often privately wonder where will I take my '15 RTL for service. I never faced this issue in my H-D and GL1800 days because of having multiple local dealers to choose from. For my RTL this is not the case. I will have to travel 1-3 hours. The question I have is: Why doesn't BRP make easily available to their Spyder owners meanigful data on their service departments on a per state basis????? I would think providing this data up front would reduce the number of complaints they receive about incompetent and expensive service. It's been already discussed here on SLs that current color coded dealer map is useless because it's too multifactorial in nature.

:agree: BRP needs to be informed about shady or incompetent service departments. But as far as I know, they do not have such a channel for customer feedback.


Pam

 

[SierraCycles]

Hi David,
Would you be willing to offer any form of Discount / Sponsorship for our chapter??? ray:


Thank You,

Bob Rainey - President
Spyder Ryders of America™ - Superstitions Chapter

Bob,

Absolutely! Please call me (520)459-2589 and we can discuss options... Just a FYI. we have a in house rewards program, its absolutely free to sign up and you get 10% of any purchase (parts, accessories, and labor) put on a reloadable gift card for future purchases. Plus there are perks for buying a bike, referring a friend, etc.. But the biggest benefit is once a year (December) we close early and open up around 6 with killer deals and each employee makes homemade dishes (our family likes to eat ~ and cook)

 

[SierraCycles]

I say we adopt Sierra Cycles and Star Island Motorsports as our preferred dealers for the Superstitions Chapter of the SRA

Pam

I think that's a GREAT idea

 

[Rawhide kid]

Bob,

Absolutely! Please call me (520)459-2589 and we can discuss options... Just a FYI. we have a in house rewards program, its absolutely free to sign up and you get 10% of any purchase (parts, accessories, and labor) put on a reloadable gift card for future purchases. Plus there are perks for buying a bike, referring a friend, etc.. But the biggest benefit is once a year (December) we close early and open up around 6 with killer deals and each employee makes homemade dishes (our family likes to eat ~ and cook)

Oh I wish I'd known about you a few months ago when buying my spyder! But I will be in contact soon to discuss my 3k service and other things. Great attitude with your post, and if your service abilities match it is worth the drive.

 

[Pampurrs]

Bob,

Absolutely! Please call me (520)459-2589 and we can discuss options... Just a FYI. we have a in house rewards program, its absolutely free to sign up and you get 10% of any purchase (parts, accessories, and labor) put on a reloadable gift card for future purchases. Plus there are perks for buying a bike, referring a friend, etc.. But the biggest benefit is once a year (December) we close early and open up around 6 with killer deals and each employee makes homemade dishes (our family likes to eat ~ and cook)

Too bad you didn't have any RT-S in stock when I called back in April or May. I would have purchased from you.

Pam