I had one Service Manager at a Can-Am dealer tell me he "hates Spyders" Even though they are a dealer, he wished they weren't. There's a positive attitude for you..... I won't name the dealer because the Manager could have just been having a bad day. But, it is a dealership that I will not Ride into Now. I guess some dealers with multiple lines find dealing with BRP to be too onerous to maintain a good relationship. Bad for customers and BRP..... Jim