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Very Active Member
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Originally Posted by GDA
Tricled just do not want to do any business with me
And I'm betting that they are classy enough to NOT let you bait them into a flame war.
Seems like you have mutually agreed not to do business......and that you should let it drop.
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Originally Posted by Peteoz
GDA, it might just be the way I am reading your post, but how exactly does that substantiate your earlier, serious claim that they are "racist" ?
Pete
If someone though you are white and told you"I hope you decide to buy our fenders."
After she find out you are a Chinese and told you, do not and will not sell any item to you,because you are Chinese and you will copy the product.
Is that a racist to you?
To me that's racist for sure.
I am just telling you my bad exp.
You guys can keep buy from this "Nice " company.
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Very Active Member
NICE COMPANY
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Originally Posted by GDA
If someone though you are white and told you" I hope you decide to buy our fenders."
After she find out you are a Chinese and told you, do not and will not sell any item to you,because you are Chinese and you will copy the product.
Is that a racist to you?
To me that's racist for sure.
I am just telling you my bad exp.
You guys can keep buy from this "Nice " company.
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Hi GDA, let me chime in on this since you are posting to this thread instead of replying to my private message.
it was not any intention of TricLED to be "racist". Racist means hating a race due to color or nationalities.
I'm an Chinese-Asian descent, and I don't bear any hate or racist feeling towards anybody, especially not you personally.
Many of our customers are Asian descent themselves.
TricLED as a company reserve the rights to implement our business policies and practices. Including who, how, and where we conduct business with. Every companies reserve the rights, whether to protect company assets an/or intellectual properties.
You order was cancelled due to your location (which is not in Canada, as stated in your avatar, and was not because you are Chinese), and TricLED do not ship to all countries globally.
Sincerely,
Cindy
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Very Active Member
Harrington, Australia
2021 RT Limited
Setup for Tall & Big.... 200cm/6'7", 140kg/300lbs, 37"inleg.
HeliBars Handlebars
Brake rubber removed to lower pedal for easier long leg/Size 15 EEEEW boot access.
Ikon (Aussie) shocks all round.
Russell Daylong seat 2” taller than stock (in Sunbrella for Aussie heat & water resistance)
Goodyear Duragrip 165/60 fronts (18psi) - provides extra 1/2” ground clearance.
Kenda Kanine rear.
2021 RT Limited , Brake pedal rubber removed for ease of accessing pedal with size 15 boots. Red
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Originally Posted by Cindy-TricLED
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Hi GDA, let me chime in on this since you are posting to this thread instead of replying to my private message.
it was not any intention of TricLED to be "racist". Racist means hating a race due to color or nationalities.
I'm an Chinese-Asian descent, and I don't bear any hate or racist feeling towards anybody, especially not you personally.
Many of our customers are Asian descent themselves.
TricLED as a company reserve the rights to implement our business policies and practices. Including who, how, and where we conduct business with. Every companies reserve the rights, whether to protect company assets an/or intellectual properties.
You order was cancelled due to your location (which is not in Canada, as stated in your avatar, and was not because you are Chinese), and TricLED do not ship to all countries globally.
Sincerely,
Cindy
great!
whats the point of to doing this?
Lets say I am now in Canada, and i buy products from you.
I can still take it to whatever countries you dont ship to.
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Originally Posted by GDA
great!
whats the point of to doing this?
Lets say I am now in Canada, and i buy products from you.
I can still take it to whatever countries you dont ship to.
GDA,
There is no point of this, I was simply replying to your comments regarding our company. That was all. The issue was done since over a year ago.
Thanks, I'll end my conversation here.
Sincerely,
Cindy
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Originally Posted by Cindy-TricLED
GDA,
There is no point of this, I was simply replying to your comments regarding our company. That was all. The issue was done since over a year ago.
Thanks, I'll end my conversation here.
Sincerely,
Cindy
I am just try to tell you that the way you do to protect your company can only block a real spyder rider like me,but cant block a real copy cat from any other country.
There are many company in USA helping people receive product from usa seller by using a USA address and ship items to the country you dont ship to.
Simply dont ship to other country will not help.
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Member
With confidence...
Having read carefully, and considered carefully, I am ready to place my order with Tricled now. Thanks for boosting my confidence and hi-lighting so many positive customer experiences. There seems to be an army of verifiable Spyder riding customers willing to jump to the defense of a honest, customer focused, business. This speaks volumes.
Cindy, look for an order from SpyderDriver (New Spyder owner and new customer)
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Very Active Member
Originally Posted by Cindy-TricLED
GDA,
Thanks, I'll end my conversation here.
Sincerely,
Cindy
Good idea, Cindy. Anyone reading this thread can see quite clearly the high level of customer service that customers have received from Tricled, except for one individual. There is absolutely no need for you to defend Tricled or explain their actions in one particular instance any further.
I'm not afraid to say that I'm a big Tricled fan. Lamont and many other sponsors provide excellent customer service, but I believe that Tricled goes to lengths that even exceed them.
Pete
Harrington, Australia
2021 RT Limited
Setup for Tall & Big.... 200cm/6'7", 140kg/300lbs, 37"inleg.
HeliBars Handlebars
Brake rubber removed to lower pedal for easier long leg/Size 15 EEEEW boot access.
Ikon (Aussie) shocks all round.
Russell Daylong seat 2” taller than stock (in Sunbrella for Aussie heat & water resistance)
Goodyear Duragrip 165/60 fronts (18psi) - provides extra 1/2” ground clearance.
Kenda Kanine rear.
2021 RT Limited , Brake pedal rubber removed for ease of accessing pedal with size 15 boots. Red
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Thank you!
Originally Posted by SpyderDriver
Having read carefully, and considered carefully, I am ready to place my order with Tricled now. Thanks for boosting my confidence and hi-lighting so many positive customer experiences. There seems to be an army of verifiable Spyder riding customers willing to jump to the defense of a honest, customer focused, business. This speaks volumes.
Cindy, look for an order from SpyderDriver (New Spyder owner and new customer)
I got your order - thank you very much. (sending you PM also)
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very much appreciated!
Originally Posted by Peteoz
Good idea, Cindy. Anyone reading this thread can see quite clearly the high level of customer service that customers have received from Tricled, except for one individual. There is absolutely no need for you to defend Tricled or explain their actions in one particular instance any further.
I'm not afraid to say that I'm a big Tricled fan. Lamont and many other sponsors provide excellent customer service, but I believe that Tricled goes to lengths that even exceed them.
Pete
Pete, I really appreciate it! everybody's praise and good comment on TricLED is very2 appreciated, and I'm humbled and grateful to have so many customers and Spyder friends) that is very supportive of us.
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Active Member
Well let me say that Tricled is NOT racist. How do I know you may ask? Because I am Native American and have NEVER had any problems with them! In fact they have helped me and answered questions when I have called.
Thanks to Cindy and all the other vendors for great products and great customer service.
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Another satisfied customer of TricLED
I've bought several items from them over the past six months or so and have NEVER regretted it. Their products are well designed and engineered and their after-sale customer service is outstanding. They have responded in depth to every stupid installation question I've had - even on weekends and holidays. We should all be grateful to have such quality after-market products and vendors.
2014 RTL Platinum
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Oh! As far as your claim of Cindy and Reggy being "Racist":
They are two of the nicest people that I've ever had the pleasure of meeting..
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Originally Posted by GDA
Had very bad exp with this company. I am treated with racism.
That's something we don't tolerate on here. I suggest you take back that unsubstantiated and obviously biased accusation before you find yourself the subject of pushback and blackballing.
2014 RTL Platinum
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Order Placed
In honor of all the racist shenanigans, I decided to place an order with Tricled late Tuesday night myself.
Thanks in advance Cindy!
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