Spyder Dealer Reports

[Roadster Renovations]

Those of you that Facebook, we have started a group so ryders can talk about the service they received. This group is open to all, including any dealer that wishes to join to address any problems. That way it is completely fair for everyone.

https://www.facebook.com/groups/SpyderDealerReports/

[Bfromla]

Well Doc sorry im rather anti facebook but would like to share a list ive been working on, hope this will help.

[emoji106][emoji107] dealers quick list of comments stated already this year


[emoji107]Fun bike center Mesa AZ:
[emoji106]Veys powersports
El Cajon AZ: By same person with tire problem.

[emoji106]Birds of prey Caldwell IA:
Towing assistance for someone with key/DESS problem


[emoji106]Sierra cycles Sierra Vista AZ:
Someone with damaged low tire got a helping hand, loner bike & repair wrk.

[emoji106] Motorsports inc
Hanover PA: somebody had multiple issues p-brake & windshield & were instructed how to move spyder by helpful dealer (communicated tie dow instructions to tow truck over phone)


[emoji106] Ride Now Chandler AZ: someone glad with fast service.

[emoji106]RideNow in Chandler, AZ:
Someone that had previous bad experience with sales dept had a great report for the service dept

[emoji106]Arctic adventures Rosendale NY: Recommended by someone to another having dealer trust issues


[emoji106]Rivco had express delivery complications (not sure where fault was)& the refunded & made sure customer was satisfied

[emoji107]Maxium Powersports Merrillville, IN : service dept failure to communicate times of repair person left w/o bike & no information for a week.


[emoji106]Baja Ron for service & parts all around
[emoji106]Spyderpops for service & parts all around
⚡️[emoji106]Lamonster all around


Corbin
[emoji106]good looking stuff
[emoji107]long wait on orders
[emoji107]multiple complaints of service when there is a question on paid for expensive parts.
[emoji107]for warranty issues when bought with dealer assistance


[emoji106]
Lou the guy who owns Pirate Motorsports on Center St in Riverside CA:
He has customers bringing their bikes from 150 miles away--just for an oil change (really)!



[emoji106]Vey's Powersports in El Cajon in San Diego CA: reports of fast service & good price from someone had parts already.


[emoji106]CASWELL CYCLE Mora, MN: Group on tour had good reports for service dept

[emoji106]Eddie Chance aka WildTexasRanger with Little Loyd's Engine Repair in Palestine, Tx:
Eddie has a satellite garage in Shreveport, LA.


[emoji107]Mancuso's Houston TX: Bad service request , leave bike for a simple mirror repair, not, just fix & go.


_____

A person had hot gas tank & spewing gas,
[emoji107]pikes peak Motorsports Colo. springs, CO: was no help & dismissive of the problem
[emoji106]RPM Motorsports Littleton Littleton, CO: was helpful same bike


[emoji106]Elk Grove Powersports. North CA: general compliment of timely service wrk

[emoji106] Pro Caliber PowerSports Bend, OR: person was out on trip had mishap with transmission & was towed & fixed quickly


[emoji106]Alcoa Good Times Knoxville, TN : report if fast service

[emoji106]GSS Powersports in East Haven, CT.: fast second opinion & repairs for a desperate owner looking for better dealer. Found & fixed number of problems in time for an event, previous dealer failed & may be source of some of the problems found.

[emoji106]ELK GROVE POWERSPORTS, CA:
Report for fast friendly service just in time for Nor Cal rally


I wasn't there but I still care! POW /MIA VETS

[jerpinoy]

This is the best medium I watch and I'm sure dealers take notes. We express our frustrations, we laugh on others stupidity, we cry for others loss, we bond on same values and please add more if you wish. I don't need facebook for another medium TY.

[Roadster Renovations]

Perhaps a consolidated location (category) here so that all the good and bad reports could be accessed in one place......

[Ctider07]

How about on state listing spreed sheet print out?

Sent from my SAMSUNG-SM-T337A using Tapatalk

[Roadster Renovations]

How about on state listing spreed sheet print out?

Sent from my SAMSUNG-SM-T337A using Tapatalk

Not sure that would be easily accessible on a smart phone if you are on the road. And if you were home, odds are unless you were a new owner you should have a pretty good idea about your local dealers.

[Saluda]

Don't use it.

[ussoldier]

Well Doc sorry im rather anti facebook but would like to share a list ive been working on, hope this will help.

[emoji106][emoji107] dealers quick list of comments stated already this year


[emoji107]Fun bike center Mesa AZ:
[emoji106]Veys powersports
El Cajon AZ: By same person with tire problem.

[emoji106]Birds of prey Caldwell IA:
Towing assistance for someone with key/DESS problem


[emoji106]Sierra cycles Sierra Vista AZ:
Someone with damaged low tire got a helping hand, loner bike & repair wrk.

[emoji106] Motorsports inc
Hanover PA: somebody had multiple issues p-brake & windshield & were instructed how to move spyder by helpful dealer (communicated tie dow instructions to tow truck over phone)


[emoji106] Ride Now Chandler AZ: someone glad with fast service.

[emoji106]RideNow in Chandler, AZ:
Someone that had previous bad experience with sales dept had a great report for the service dept

[emoji106]Arctic adventures Rosendale NY: Recommended by someone to another having dealer trust issues


[emoji106]Rivco had express delivery complications (not sure where fault was)& the refunded & made sure customer was satisfied

[emoji107]Maxium Powersports Merrillville, IN : service dept failure to communicate times of repair person left w/o bike & no information for a week.


[emoji106]Baja Ron for service & parts all around
[emoji106]Spyderpops for service & parts all around
⚡️[emoji106]Lamonster all around


Corbin
[emoji106]good looking stuff
[emoji107]long wait on orders
[emoji107]multiple complaints of service when there is a question on paid for expensive parts.
[emoji107]for warranty issues when bought with dealer assistance


[emoji106]
Lou the guy who owns Pirate Motorsports on Center St in Riverside CA:
He has customers bringing their bikes from 150 miles away--just for an oil change (really)!



[emoji106]Vey's Powersports in El Cajon in San Diego CA: reports of fast service & good price from someone had parts already.


[emoji106]CASWELL CYCLE Mora, MN: Group on tour had good reports for service dept

[emoji106]Eddie Chance aka WildTexasRanger with Little Loyd's Engine Repair in Palestine, Tx:
Eddie has a satellite garage in Shreveport, LA.


[emoji107]Mancuso's Houston TX: Bad service request , leave bike for a simple mirror repair, not, just fix & go.


_____

A person had hot gas tank & spewing gas,
[emoji107]pikes peak Motorsports Colo. springs, CO: was no help & dismissive of the problem
[emoji106]RPM Motorsports Littleton Littleton, CO: was helpful same bike


[emoji106]Elk Grove Powersports. North CA: general compliment of timely service wrk

[emoji106] Pro Caliber PowerSports Bend, OR: person was out on trip had mishap with transmission & was towed & fixed quickly


[emoji106]Alcoa Good Times Knoxville, TN : report if fast service

[emoji106]GSS Powersports in East Haven, CT.: fast second opinion & repairs for a desperate owner looking for better dealer. Found & fixed number of problems in time for an event, previous dealer failed & may be source of some of the problems found.

[emoji106]ELK GROVE POWERSPORTS, CA:
Report for fast friendly service just in time for Nor Cal rally


I wasn't there but I still care! POW /MIA VETS

Wow! I like the fact that you got good reviews at Elk Grove Powersports, CA. Thanks for the reports. Would like to know about Fresno Clawson, Bakersfield, or Lancaster, CA. That would be greatly appreciated.

[Buckeye Bleau]

I would like to give a huge 👏☝️👍 Yo Johnny K's in Warren, Ohio and especially in Lodi, Ohio. Great service, sales and alaround customer support.

on the other hand a miserable 👇👎 to Hardings Park Cycle in Canton, Ohio. They try to charge for warranty work, I believe unmolicious, they don't know what was covered, and it took them over three weeks to do a service, yuck.

Joe

[ARtraveler]

The only bad thing, yesterdays "worst" report could take a 180 degree turn the next time around. Or just the opposite can take place.

Not enough facts in most cases to make an educated decision. One of the reasons I don't like such a list. in advance.

[Deanna777]

Don't use it.

add an other vote! Deanna

[TheCajun1957]

Anyone heard ANYTHING about Broadway Powersports in Tyler Texas, The people were really great when they sold me the bike. Am wondering about the Service Department?

[Don in E Texas]

Anyone heard ANYTHING about Broadway Powersports in Tyler Texas, The people were really great when they sold me the bike. Am wondering about the Service Department?

Took my bike in for the DESS error problem today --- when I arrived, found out they are no longer Can Am dealer. Bummer. Purchased my first Spyder from them (2008) as well as my current ride. Dealer is still very active, just not Can Am (Longview Cycle and Ski).

Called Marshall and they would be glad to take care of my Spyder --- under warranty.

Can't answer to the dealer in Tyler --- I just don't like the traffic there and welcome a ride in the country to Marshall - the dealer did fix my 2010 Spyder once when it broke down in their area.

Don

[TheCajun1957]

Thanks for the info. didn't know there was a Can-am dealer in Marshall. Whats the name of the Business?

[oldguyinTX]

That's me. A fair description.

"Quote" GSS Powersports in East Haven, CT.: fast second opinion & repairs for a desperate owner looking for better dealer. Found & fixed number of problems in time for an event, previous dealer failed & may be source of some of the problems found.

[Chupaca]

The only bad thing, yesterdays "worst" report could take a 180 degree turn the next time around. Or just the opposite can take place.

Not enough facts in most cases to make an educated decision. One of the reasons I don't like such a list. in advance.

Having worked and owned shops the turn over is rough on the ratings. Listing them is great...