D.E.S.S. experiment

[rcturner]

I almost hate to post this but, I have experimented with something that has to date proven successful. To me it doesn’t necessarily make sense but here goes.

I have had the D.E.S.S. code four times since the 8^th of May. Three of those four occurred within 24 hours of each other on May 25^th and 26^th. In my efforts to understand what s happening, I decided to try inserting the key into the ignition using the same orientation each time. I marked the key so that I could make sure I was actually controlling the orientation. I don’t know if it is really making any difference or if other forces are involved but I have not had a failure since. I try to ride the bike every day when the weather allows. It has been nine days since I started this. Each ride involves at least two or three starts. The total starts has to exceed twenty. If interested, try if and see if you have similar results. It should be interesting.

[Chupaca]

Who knows. The hard part is finding someone who has not taken thiers in at the first sign of this problem and had the parts replaced. But if in doubt it would be simple to mark the key and keep it that way....

[rcturner]

Mine had the system replaced when the dealer still owned it. It was replaced because of a tech bulletin and not due to failure. It failed with the new parts and after I owned it for a few weeks. It always started when I did the ignition cycling drill.

[Bob Denman]

This IS interesting, and is certainly worth a shot... Thanks!

[ARtraveler]

That will be a great answer if it continues to work. Keep us posted.

[cuznjohn]

i don't think this is a answer, but i would like to see someone who knows a dealer who can shut the DESS off w/o BRP KNOWING.

[stillriding]

I almost hate to post this but, I have experimented with something that has to date proven successful. To me it doesn’t necessarily make sense but here goes.

I have had the D.E.S.S. code four times since the 8^th of May. Three of those four occurred within 24 hours of each other on May 25^th and 26^th. In my efforts to understand what s happening, I decided to try inserting the key into the ignition using the same orientation each time. I marked the key so that I could make sure I was actually controlling the orientation. I don’t know if it is really making any difference or if other forces are involved but I have not had a failure since. I try to ride the bike every day when the weather allows. It has been nine days since I started this. Each ride involves at least two or three starts. The total starts has to exceed twenty. If interested, try if and see if you have similar results. It should be interesting.

​What about your second key? Have you used it and gotten the code?

[rcturner]

​What about your second key? Have you used it and gotten the code?

I have never tried the second key. At this point, I don't want to introduce any additional variables. If I can get many more restarts without the problem, I will try the other key and see what it does. It would be really nice if the problem didn't happen again but, the jury is still out.

[HayRog]

Interesting ! Subscribed..

[Hey Yu]

I almost hate to post this but, I have experimented with something that has to date proven successful. To me it doesn’t necessarily make sense but here goes.

I have had the D.E.S.S. code four times since the 8^th of May. Three of those four occurred within 24 hours of each other on May 25^th and 26^th. In my efforts to understand what s happening, I decided to try inserting the key into the ignition using the same orientation each time. I marked the key so that I could make sure I was actually controlling the orientation. I don’t know if it is really making any difference or if other forces are involved but I have not had a failure since. I try to ride the bike every day when the weather allows. It has been nine days since I started this. Each ride involves at least two or three starts. The total starts has to exceed twenty. If interested, try if and see if you have similar results. It should be interesting.

About time for you to take the next step. Use the other orientation of the key for the next 20+ starts and see what happens!

[Sam Mac]

Note to self, mark key to avoid the dreaded DESS curse. You may have something, I haven't removed my key in ages so maybe just maybe this may help.

[blacklightning]

I just had mine replaced. But having had the DESS error more than 30 times, I must say that 95% of the times that it wouldn't start, I was able to just flip the key 180 degrees, and it started right away. You may be onto something. I just hope I never have this problem again. Good luck to anyone who has had the issue, and give this "marked key" method a try.

[rcturner]

Two more starts yesterday, five starts todays. Still no D.E.S.S. issues. I hope it continues.

[Bob Denman]

Here's to hoping, that your experiment continues to be an unqualified success!

[PaladinLV]

Hate t bust your bubble, but the error can come in cycles.
Once it goes away, it could be weeks or months before returning, but believe me it WILL return and with each return it takes longer and harder to clear.

AJ

I almost hate to post this but, I have experimented with something that has to date proven successful. To me it doesn’t necessarily make sense but here goes.

I have had the D.E.S.S. code four times since the 8^th of May. Three of those four occurred within 24 hours of each other on May 25^th and 26^th. In my efforts to understand what s happening, I decided to try inserting the key into the ignition using the same orientation each time. I marked the key so that I could make sure I was actually controlling the orientation. I don’t know if it is really making any difference or if other forces are involved but I have not had a failure since. I try to ride the bike every day when the weather allows. It has been nine days since I started this. Each ride involves at least two or three starts. The total starts has to exceed twenty. If interested, try if and see if you have similar results. It should be interesting.

[MikeT]

What is the correct orientation for the key???????

[rcturner]

Hate t bust your bubble, but the error can come in cycles.
Once it goes away, it could be weeks or months before returning, but believe me it WILL return and with each return it takes longer and harder to clear.

AJ

No bubbles involved. I realize that this is less than scientific but, it is at least something that for me, seems to be providing some relief from the problem and, it seems to be at least as effective as anything else posted to date on any other thread. Those that think BRP should disable the D.E.S.S. need to come up with some kind of a solution that has a better chance of being agreed too by BRP. That said, I will be really surprised if it really does turn out to be anything more than a short term resolution but, for now, it seems to be going my way.

[rcturner]

What is the correct orientation for the key???????

I don't know how to identify the orientation but what I did was to pull the key out of the ignition after cycling the ignition and successfully starting and running the bike. I marked the key so that I could reinsert it with the same orientation as it had when I removed it.

[garb55]

What is the correct orientation for the key???????

the one where the bike starts

[Don in E Texas]

My key lives in the ignition - failure occurred under those conditions. Once did try other key; no luck. Other times bike started some hours/day later w/o removing key. Other time needed to be picked up on trailer.

Right now it is working fine (if I remember to not have the emergency switch turned off).

Don

[Bob Denman]

the one where the bike starts

If this is affecting the ability of the DESS to recognize a correct key: you're 100% correct!
But until the problem crops up: orientation of the key, appears to be a "non-issue".

[rcturner]

Well, today I started the Spyder three times. Two of the three were good. One included a D.E.S.S. code. Oh well, it was good for about 29 of 30 starts. When I got the code, cycling the ignition brought it back to life, it started and I went on my way.

[Bob Denman]

Well; it was really cool while it lasted!

[HayRog]

^^^^^^^^^ nothing more to add to that :-(

[Spyder_Cowgirl]

The following is not my idea -- it was suggested in one of the other threads regarding DESS key errors. To the best of my knowledge, no response was requested / received from BRP Care (Steve). I did try contacting BRP through the web feedback, but (and his is really sad), their "customer support" reps refused to pass the suggestion on to technical for a response. They just referred me to my dealer ... GRRR. Anyway, while I am not affected by this error, I feel for those that are. Soooooo ....

Steve aka BRP Care -- please pass the following along for response from the technical folks.

Suggestion: Implement a PIN code, possibly two (factory assigned and user assigned) with the factory assigned being unique to each machine. Note that at least Indian and HD do this, so it is not new in the industry. I envision the following:

• Key inserted, DESS key error.
• Spyder the prompts for the PIN code.
• User enters the PIN code via the turn signal button (so many pushes left, so many pushes right, push in for zero, etc.)
• Error is then cleared and the Spyder starts.

Benefits -- Spyder remains secure and this could, possibly, be implemented with an ECM update in the field.

Again .... BRP Care, please research and respond.

Thank You .... Ann