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The Importance of a Really Good Dealer.

Ivorspyder

New member
I bought my 2012 RT Limited from Extreme Powersports Gaylord in Michigan at the beginning of the Summer.I was only in Michigan for a few months.This dealers sales and after sales service was excellent.From the owners to the techs.I did my 600 mile service there.They went over everything I needed to knowThe head of service knew Spyders inside out.I knew 5 others in the area who had bought from this dealership.Every single one including myself were problem free.I returned to Florida where I live a month ago.Being aware of the need to have a really good dealer I shopped around asked and PM'd a few members of this forum and eventually after many recommendations settled on Central Florida Powersports in Kissimmee which is a 200 mile round trip journey. I have at least 4 dealers nearer.I went up to Central Powersports,watched a presentation of the 2013 Spyders, Met the manager and service manager as well as the designated tech who only works on Spyders. I also went riding with a group from there who all work with this dealer.Everything was positive about them so my servicing is a day out at the least but am well pleased I went to them.
From everything I have read and heard on this forum I am convinced the bulk of people's troubles arise from which dealer put the bike together and the dealers knowledge of the continued servicing.
I am simply not a technical person as many on this forum are.I have the need to have the RT taken care of by the best.So far nearly 4000 miles and a trouble free RT.Long may it continue.


Ivor:spyder:
 
I agree 100% but I would add that if you are not a tech person it would be in your best interest to study the Spyder to the best of your ability. You don't need to work on it but it will be very important to try to understand the many systems even if only in general. An educated rider can converse better with the techs as to what the problems may be in your ride no matter who made it. After 40 years of motorcycle riding I have found that many problems thought to be major usually have a very simple solution, ie loose negative grounds on a battery, riding the brake lever on a Spyder etc. I am way too old to start crawling around under my Spyder but I have a general idea what needs to be done and in conjunction with a competent tech I can get pretty good reliability out of my RT.
 
Agree

I agree 100% but I would add that if you are not a tech person it would be in your best interest to study the Spyder to the best of your ability. You don't need to work on it but it will be very important to try to understand the many systems even if only in general. An educated rider can converse better with the techs as to what the problems may be in your ride no matter who made it. After 40 years of motorcycle riding I have found that many problems thought to be major usually have a very simple solution, ie loose negative grounds on a battery, riding the brake lever on a Spyder etc. I am way too old to start crawling around under my Spyder but I have a general idea what needs to be done and in conjunction with a competent tech I can get pretty good reliability out of my RT.

I agree. The first step and maybe the only step required is to read the operator's manual that comes comes with your Spyder.
 
I agree 100% but I would add that if you are not a tech person it would be in your best interest to study the Spyder to the best of your ability. You don't need to work on it but it will be very important to try to understand the many systems even if only in general. An educated rider can converse better with the techs as to what the problems may be in your ride no matter who made it. After 40 years of motorcycle riding I have found that many problems thought to be major usually have a very simple solution, ie loose negative grounds on a battery, riding the brake lever on a Spyder etc. I am way too old to start crawling around under my Spyder but I have a general idea what needs to be done and in conjunction with a competent tech I can get pretty good reliability out of my RT.
I take your point.I have in fact read the manual from cover to cover.I don't ride the brake at all change on high revs ride as I learnt how it should be ridden,check my battery connections ,and do know re the codes etc.All learnt on this forum.

Ivor:spyder:
 
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