SPYDER DPS RECALL UPDATE FROM BRP

[tbspyder]

Found this on the BRP site, didn't see it posted here yet.

August 21, 2009, Spyder announcements
SPYDER DPS RECALL UPDATE

It has been one month since the official launch of the safety recall for the Dynamic Power Steering (DPS) of the Can-AmTM SpyderTM roadster and we wish to thank the approximately 6,000 Spyder owners who, to date, have taken the time to have this recall completed.
The campaign has been very successful to date, and we have no reports of any significant steering problems after completion of the software download; however, we do have a few reports of vehicles running rough (i.e. RPM's surging) that we are currently investigating. Although we have only just started to investigate these reports, early indications are that these issues are related to some combination of "juice boxes" (JB's) or similar performance modification electronics, aftermarket air filters and/or aftermarket exhausts; but this is speculative at best and will wait for the outcome of our analysis to conclude anything. In any case, please do not postpone the completion of the safety recall based on the reports of a limited number of vehicles; and trust that we will address this as quickly as possible.
If you have any questions regarding the above and/or the safety campaign in general, please do not hesitate to call BRP at 1-866-767-0707 or email at [email protected]. This dedicated toll free line is open between 8 AM and 6 PM, Monday through Thursday, and from 8 to 9.30 AM and 10.30 AM to 5.30 PM on Friday, Eastern Standard Time.
We will keep you informed on the outcome of our investigations and wish to thank you for your participation in the Can-Am Spyder community.
The Can-Am Spyder After-Sales Support Team

 

[bone crusher]

They obviously read the posts from this board...too bad they don't do anything other than read.

How the heck would they know about aftermarket anything? The people with the JBs have the best chance of correcting any issue...most of the people here with problems don't even have a JB and those who do are making corrections on THEIR update!

This bike is supposed to have an adaptive computer...meaning, changing the pipe, filter, etc... are relatively innocuous changes that the bike should be able to take into consideration when figuring the fuel/O2.

Their post is like a screwed up talking points from here...

Okay, I'm off my soapbox...not impressed at all! :gaah:

 

[Some Guy]

Whatever...how do they explain the SAME problems that totally stock (unmodified) Spyders have had since this "upgrade"? :dontknow:

More hot air from corporate BRP.

Why would a "DPS" software fix have ANYTHING to do with the way a Spyder runs unless they incorporated a "perceived" improvement in the software?! The recall fix should not have had ANY other software "fixes" included. :lecturef_smilie: BAD BRP!!! Go sit in a corner and think about what you did!

 

[jwfranklin]

When my dealer contacted them Wed morning on my behalf. They were told, there was nothing in the upgrade, except for the steering. There was nothing in it that should have it run better or worse.

More voted it made thei Spyder runn better, than any other choice.

 

[Roger]

i think you missed something.

Bone i think you missed something.
". Although we have only just started to investigate these reports, early indications are that these issues are related to some combination of "juice boxes" (JB's) or similar performance modification electronics, aftermarket air filters and/or aftermarket exhausts; but this is speculative at best and will wait for the outcome of our analysis to conclude anything" Ithink the key word here is "speculative ". We should all remain calm and wait and see attitude.Give them a chance. Which do you think is more important to figure this out or the reason behind some of the fires that have been happening? either way they should have some answers soon i hope. One more question isn't the hindle considered after market. :dontknow:

 

[dabreitbach]

Usual company balloney. (for a company that wants to piss off its customers and get ALOT of bad press). They hear only what they want and blame it on everybody else. Well they obviously didn't see that ALOT of the bikes acting up DID NOT have any mods done too them, including MINE. MORONS. By the way brp, I pinched off my evap canister line and its fixed now. So its either a bad purge valve or bad programing. I would say its BAD PROGRAMING since it was FINE before the update. Wake up AND grow up brp.:lecturef_smilie::lecturef_smilie::lecturef_smilie: PUTZ'S

 

[Some Guy]

When my dealer contacted them Wed morning on my behalf. They were told, there was nothing in the upgrade, except for the steering. There was nothing in it that should have it run better or worse.

More voted it made thei Spyder runn better, than any other choice.

But, if there was nothing in the upgrade other than "steering", why would 41% of the responses say it's not as good as before or it's now "crappy"? We're being lied to by BRP! They're just trying to cover their a$$! 41% negative is a REALLY sad customer approval rating! :lecturef_smilie:

 

[Some Guy]

Usual company balloney. (for a company that wants to piss off its customers and get ALOT of bad press). They hear only what they want and blame it on everybody else. Well they obviously didn't see that ALOT of the bikes acting up DID NOT have any mods done too them, including MINE. MORONS. By the way brp, I pinched off my evap canister line and its fixed now. So its either a bad purge valve or bad programing. I would say its BAD PROGRAMING since it was FINE before the update. Wake up AND grow up brp.:lecturef_smilie::lecturef_smilie::lecturef_smilie: PUTZ'S

:agree: :agree::agree: and did I mention :agree:?

 

[Longlegs]

This whole thing reminds me of when I had a suzuki 700 atv. A company called VDI was making an aftermarket fuel injection programmer to try to get more power out of it. It took them forever to release it. And after they did, some ran better some worse. They had multiple updates for it and some guys used a juice box type thing called a commander? with good results some guys poor. I followed along on the message board until I decided the best way for me to get more power was to buy a Canam 800. It literally took them months to get a program that ran right on thier machine. When they distributed (sold) it, it had so many issues with mapping the message board posting had hundreds of post on this one topic. The board was Nyroc atv. I just went back for the first time in about 2 years and one of the posts has like 175000 views. Might be good reading for someone with a lot of time and curiosity about efi programs.opcorn:

 

[BajaRon]

Bone i think you missed something.
". Although we have only just started to investigate these reports, early indications are that these issues are related to some combination of "juice boxes" (JB's) or similar performance modification electronics, aftermarket air filters and/or aftermarket exhausts; but this is speculative at best and will wait for the outcome of our analysis to conclude anything" Ithink the key word here is "speculative ". We should all remain calm and wait and see attitude.Give them a chance. Which do you think is more important to figure this out or the reason behind some of the fires that have been happening? either way they should have some answers soon i hope. One more question isn't the hindle considered after market. :dontknow:

Hmm.... my impression was just the opposite. I thought that most of the fires occurred on bone stock Spyders.

There were speculations that aftermarket mods might be the problem. But that was never determined to be an issue. At least to my knowledge.

 

[Laz]

I had no problems before update

Hello all

I had no problems before the update. Now I have a sputter and backfire when the bike get to operating temp. When it is cold it runs like a top. I saw the update screen on the laptop at my dealer, there were four updates, (DPS,Display,and two others EMC I think and one other). All I know is it runs like a pice of crap when at normal op temp.

BRP you messed up! :lecturef_smilie:

 

[WaltH]

Hmm.... my impression was just the opposite. I thought that most of the fires occurred on bone stock Spyders.

There were speculations that aftermarket mods might be the problem. But that was never determined to be an issue. At least to my knowledge.

For anyone to believe modifications had anything to do the fires requires that they believe modifications done in the northern states and Canada were different than the ones done in the most southern tier of states where all but one of the fires occurred. High ambient temperatures (and maybe humidity) have a lot more to do with the fires than HID headlights and fog lights.

 

[BajaRon]

Hello all

I had no problems before the update. Now I have a sputter and backfire when the bike get to operating temp. When it is cold it runs like a top. I saw the update screen on the laptop at my dealer, there were four updates, (DPS,Display,and two others EMC I think and one other). All I know is it runs like a pice of crap when at normal op temp.

BRP you messed up! :lecturef_smilie:

Clamp the Purge Valve hose and you'll know right away if that is the issue.

 

[bone crusher]

Bone i think you missed something.
". Although we have only just started to investigate these reports, early indications are that these issues are related to some combination of "juice boxes" (JB's) or similar performance modification electronics, aftermarket air filters and/or aftermarket exhausts; but this is speculative at best and will wait for the outcome of our analysis to conclude anything" Ithink the key word here is "speculative ". We should all remain calm and wait and see attitude.Give them a chance. Which do you think is more important to figure this out or the reason behind some of the fires that have been happening? either way they should have some answers soon i hope. One more question isn't the hindle considered after market. :dontknow:

Please don't accuse me of missing something...it happens all the time!

Time will tell...interesting issues some are having...

 

[cousin]

spyder in same sick state!!!!

:spyder:

Usual company balloney. (for a company that wants to piss off its customers and get ALOT of bad press). They hear only what they want and blame it on everybody else. Well they obviously didn't see that ALOT of the bikes acting up DID NOT have any mods done too them, including MINE. MORONS. By the way brp, I pinched off my evap canister line and its fixed now. So its either a bad purge valve or bad programing. I would say its BAD PROGRAMING since it was FINE before the update. Wake up AND grow up brp.:lecturef_smilie::lecturef_smilie::lecturef_smilie: PUTZ'S

Not only does :spyder: run like dodoo gas milage went to H-E- double toothpick:cus: thinking of trying your fixs for now! until someone (BRP) does something some where :spyder2:ING NOT AS FUN!!

 

[Recluze]

" and we have no reports of any significant steering problems after completion of the software download "

Well they do now. I had one of the Spyders that had the intermittent power steering that prompted the recall. Once they upgraded the software, the handlebars became loose at dead center. Also the power steering would then go off and stay off intermittently. This was not good but in no way as dangerous as the original intermittent problem.

Dealer fixed the looseness but on my last test drive the PS going off just kept getting worse. I can live with it but it is not right.

On the other hand the engine seems to run better since the upgrade. I may be imagining it but it seems to get slightly better mileage also. It is all stock BTW

 

[flyjake]

Hello all

I had no problems before the update. Now I have a sputter and backfire when the bike get to operating temp. When it is cold it runs like a top. I saw the update screen on the laptop at my dealer, there were four updates, (DPS,Display,and two others EMC I think and one other). All I know is it runs like a pice of crap when at normal op temp.

BRP you messed up! :lecturef_smilie:

I had the update about a week ago, and since then, the exact same thing has happened twice, in hot weather riding, when the operating temp reached 5 bars. When it cooled below that, it ran nicely. I spoke with the service tech, and I am now checking coolant, exhaust leaks, etc. So far nothing. When the rain stops, and I can get out again in some hot weather, I am going back and having them check the temp history. I never had a problem with hot weather before the update.

 

[Lamonster]

.Although we have only just started to investigate these reports, early indications are that these issues are related to some combination of "juice boxes" (JB's) or similar performance modification electronics, aftermarket air filters and/or aftermarket exhausts; but this is speculative at best and will wait for the outcome of our analysis to conclude anything.

It sounds to me like they don't know what a Juicebox does. A JB can't make it run lean, it can only make it run rich and you don't get surging from running rich.

They sell the Hindle even though they say it's for off road use so saying a pipe might be causing it is walking a fine line too. About the only thing in that statement that "could" cause the Spyder to run lean is a free flowing air filter. Problem is I have all those mods and my plugs look great and I have no surging.

Plug on the left is after the update.

 

[bjt]

From another post where I relay what our dealer's service manager thinks could be the issue.

http://www.spyderlovers.com/forums/showpost.php?p=134477&postcount=19

 

[barb36jack31]

I still think it is a function of ambient temp. 95 degrees and above and the surging starts. Down in the lower ranges it runs fine. I sometimes long for the old CV carbs and the ability to change jets to get what you want.