Question?????

[Wheeler~]

Anyone else having this problem? I have a 2013 rts with a front right tire which is cupped and therefore out of round. I have documented paperwork from central florida powersports in kissimmee florida, showing I first complained of the issue at 200 miles. Several other visits to cfps in regard to the problem are also documented. I had a laser alignment done to cure the problem to no avail also. BRP has refused to replace the tire, stating warranty time frame and mileage. I called BRP personally and even with the documented service visits starting at 200 miles, they refused to replace the tire and when I told them I was going to address the issue online, they said,"Go ahead, we don't care." This is my second Spyder and I am appalled.

 

[Chupaca]

Bummer..!!

seems to me that your dealer dropped the ball on this one. This should have been solved at the first sign. Continuing on makes it seem like it was not a problem. Sorry to hear that neither one will help out...:dontknow:

 

[ARtraveler]

If two hundred miles on a tire is not a warranty issue--then I am curious to know how new the tire has to be.

I believe I read somewhere that tires are not even considered "broken in" until they have about 350 miles on them. :dontknow:

Your quote from BRP personnel "Go ahead, we don't care" sounds bad. For customer care people, I think they may need some additional training. Was that exactly how it was told to you, or did you paraphrase?

opcorn:opcorn:opcorn:

 

[cuznjohn]

shame

they figure they will just get you fed up and you will buy a new tire. you might have ti just buy one or contact the tire mfg. and complain

 

[Wheeler~]

A service tech at the dealership said he was informed by BRP they are aware they are poor quality tires.....are they still using the same manufacturer? I don't get it!

 

[Bob Denman]

Since you have documentation; I would suggest NOT letting this matter drop... :gaah:
Good Luck; Please let us know what happens next! :thumbup:

 

[jtoro1]

Don't buy another OEM tire you can find good car tires online

 

[ARtraveler]

RE: tires and quality. If I remember, some people said they were getting 6,000 to 7,000 miles on some of the 2013 front tires. I know this is typical for a motorcycle, but IMO, not good for the :spyder2: since we are used to 18,000 + on most sets. I have had mileage up to 23,000 on mine. If I find they are going to pot at 6,000 miles or so--I will be done with OEM tires--regardless of what my dealer says.

I will have nothing to do with having to put two sets of tires on per season. :gaah:

 

[NancysToy]

For now the dealer needs to forget about the tire warranty, and get to the root of the cuppping problem. Irregular tire wear on just one side is always a warning sign of problems...usually damaged or faulty suspension components. If you have one of the 2013s with the tight ball joints, that would be a good place to start looking. Next would be if you have one of the ones with the weak shocks. From there it is ball joint loosness, A-arm damage, tie-rod looseness, A-arm bushing problems, bent components, etc. There has to be a reason, although it may be hard to find. Could even be a wheel that is damaged, has runout, or is out of round. It could be just the tire, but that doesn't happen often.

 

[Pirate looks at --]

Agree

:agree: With Scotty, the real problem here is what is causing the problem with the Tire. Fight the battle you need to win, and that could cost you a lot of money. If you end up buying a tire, that will be nothing compared to what issues may be causing the uneven wear.