My DPS Recall Experience

[ntxYguy2009]

Hi Everyone,

I dropped off my 2009 GS SE5 to have the DPS recall service performed. I stopped by after work to pick up the Spyder. As I was backing up the Spyder in the dealership lot, the check DPS message appeared on the display. :gaah:

The technician immediately hooked it up and informed me that it reported a defective DPS and would install another one tomorrow.

In the meantime, the owner gave me a new '10 RT to ride home. This was my first time to take an extended ride on the RT. I must say that it does handle and respond differently than the RS. I could easily get use to the comfort. Like others have mentioned, the throttle does get some getting use to. I will definitely have to stay away from the sales guy tomorrow when I return it.

Couldn't ask to have been treated any better. My hats off to Richardson Motorsports in Richardson, TX.

David

 

[Some Guy]

Sorry to hear about your problems...it sounds like your dealer treated you excellently. :thumbup:

 

[M2Wild]

That's a dealer who knows what "selling" is all about.:thumbup:

 

[Trickie Dick]

Man, he "Puppy Dogged" you. It's working too, isn't it. :yikes:

 

[boborgera]

Hi Everyone,

I dropped off my 2009 GS SE5 to have the DPS recall service performed. I stopped by after work to pick up the Spyder. As I was backing up the Spyder in the dealership lot, the check DPS message appeared on the display. :gaah:

The technician immediately hooked it up and informed me that it reported a defective DPS and would install another one tomorrow.

In the meantime, the owner gave me a new '10 RT to ride home. This was my first time to take an extended ride on the RT. I must say that it does handle and respond differently than the RS. I could easily get use to the comfort. Like others have mentioned, the throttle does get some getting use to. I will definitely have to stay away from the sales guy tomorrow when I return it.

Couldn't ask to have been treated any better. My hats off to Richardson Motorsports in Richardson, TX.

David

That is a smart dealer, If all dealers would give out loners there would be a lot more Spyder sales. My Spyder's working on two weeks now in the shop, After being in the shop the whole month of July.
I'll bet that when you have a loner your Spyder would get repaired quick.
As a matter of fact when you have their loner they'll call you when your Spyder is ready instead of the other way around.

 

[Dochands]

It would be worth the two and half hour ride and hotel room to get treated like that. hyea:

 

[irataylor]

Yea that is my service department also. Great guys. I haven't called them yet on the DPS. I had a "new" one replaced recently, so I am not in a hurry for the latest and greatest. I plan on getting my belt tension reset to the new specs at the same time. So I will give them a call and see when is the best time to take my chariot in.

 

[ntxYguy2009]

That is a smart dealer, If all dealers would give out loners there would be a lot more Spyder sales. My Spyder's working on two weeks now in the shop, After being in the shop the whole month of July.
I'll bet that when you have a loner your Spyder would get repaired quick.
As a matter of fact when you have their loner they'll call you when your Spyder is ready instead of the other way around.

:roflblack:

They already called this morning and informed me that my Spyder was repaired and ready to pickup. :2thumbs:

David

 

[fastfraser]

Didn't they road test your :spyder2: after the DPS install ?

:2thumbs:Good of them to give you the use of an RT .

 

[widowmaker2011]

Didn't they road test your :spyder2: after the DPS install ?

:2thumbs:Good of them to give you the use of an RT .

Can't believe anyone hasn't started the "gee the "new design" DPS unit is just as good as the old DPS unit" crap....uh oh......looks like I just did...:roflblack:

 

[nudle]

Dan did you get your :spyder2: dps fix yet. got a call today to get mine done.

 

[BajaRon]

Awesome! There are some really good Spyder dealerships out there. It is a shame that they can't all be as good as this. But we'll take every one we can get! :thumbup: