Lesson learned, beware!

[5PYD3R]

I know a lot of you fellow spyder lovers are BIG fans of the O2 mod from Evoluzione. It was also a thought in my mind to try but with how Evoluzione has treated me with another Spyder product (license plate relocator) I will NOT be giving them anymore business! This product did not even last for one ride until it was ripped off by the rear tire and blew out the plastic tail section.

Now just so you know: Yes I was riding two-up, and No, my girlfriend and I are not over-weight to where that would be an issue as Evoluzione had hinted at. I also had the rear shock adjusted for two-up riding. After being told time after time to call back for the owner I have had no luck and now my phone calls do not get answered or returned. Now I am out the money for the kit and for the damage done to my Spyder and the cost of a new license plate. I wish that companies new what "customer service" was and would take care of me. I told them many times if they made it right, I would not post anything bad about them and everything would be fine. George from the company told me "that the owner does not care to help me because in his mind, he will get bad mouthed anyway and it is not worth it to him." Below are the pictures of the bike after installation was completed and the damage done afterward.

So, if you are thinking about doing this mod...BEWARE! I am now out about $100 and got nothing out of it. As some of you may have seen at another post I did, I was getting opinions about where to put the plate due to this happening. I held off telling people why because I wanted to give the company the chance to make it right. Now I am just sick over it and am tired of TRYING to deal with the company.

 

[Dragracer]

I don't have a dog in this hunt, but I do have a question. I assume photo 1 shows the plate relocated with their kit? And photo 2 shows the license plate bent after contact with the rear tire? If so, the only thing I can see that would make the plate hit the rear tire was too much suspension travel. That would be caused by the shock setting and weight carried on the bike at the time of contact.

My question is how is this the fault of Evoluzione? Putting the plate in the location shown is an invitation for tire/plate contact. I would imagine that's why BRP didn't mount the plate there. :dontknow:

 

[SethO]

I know a lot of you fellow spyder lovers are BIG fans of the O2 mod from Evoluzione. It was also a thought in my mind to try but with how Evoluzione has treated me with another Spyder product (license plate relocator) I will NOT be giving them anymore business! This product did not even last for one ride until it was ripped off by the rear tire and blew out the plastic tail section.

Now just so you know: Yes I was riding two-up, and No, my girlfriend and I are not over-weight to where that would be an issue as Evoluzione had hinted at. I also had the rear shock adjusted for two-up riding. After being told time after time to call back for the owner I have had no luck and now my phone calls do not get answered or returned. Now I am out the money for the kit and for the damage done to my Spyder and the cost of a new license plate. I wish that companies new what "customer service" was and would take care of me. I told them many times if they made it right, I would not post anything bad about them and everything would be fine. George from the company told me "that the owner does not care to help me because in his mind, he will get bad mouthed anyway and it is not worth it to him." Below are the pictures of the bike after installation was completed and the damage done afterward.

So, if you are thinking about doing this mod...BEWARE! I am now out about $100 and got nothing out of it. As some of you may have seen at another post I did, I was getting opinions about where to put the plate due to this happening. I held off telling people why because I wanted to give the company the chance to make it right. Now I am just sick over it and am tired of TRYING to deal with the company.


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have had some empty promise stuff from them too and several calls and no owner around. that sucks man, what a joke they would not call you back.

 

[arntufun]

Sorry to tell you this but, it is your own fault. Your shock was not adjusted to the stiffest setting. If your shock is not adjusted all the way up of course you will rip the plate off. Trust me when I tell you this because I did the same thing you did. :lecturef_smilie: After I adjusted the shock all the way up, it has never happened again. I did that mod long ago and know what I'm talking about.

I got a bracket and light on ebay for 10 bucks so my stupidity was not as costly as yours was. Good luck to you and order one on ebay for cheap and adjust your shock. :thumbup:

 

[arntufun]

 

[5PYD3R]

It is not my fault! If you read my whole post, I wrote that I had the shock adjusted for two-up riding ( at its stiffest setting) I weigh 175 and the gf weighs barely 105.

 

[arntufun]

It is not my fault! If you read my whole post, I wrote that I had the shock adjusted for two-up riding ( at its stiffest setting) I weigh 175 and the gf weighs barely 105.

I'm not trying to battle with you, I'm only trying to help.:gaah:
If your shock is adjusted correctly, no way will it hit. We weight much more than you both ( mainly me ) and we bounce up and down on the Spyder and it doesn't even come close now to the plate. If your 100 % positive about the shock setting, there might be another issue, like a bad shock. :thumbup:

 

[5PYD3R]

I am not trying to battle either. My shock is adjusted at its stiffest though. I have seen one other thread that someone posted that said they had the same issue so I know its not just me. Also, you need to realize that my issue is not as much about it happening and causing the damage. its about Evoluzione not doing anything about it and completely blowing me off.

 

[5PYD3R]

I'm not a fan of Evoluzione, but just what are you looking for?:dontknow:

Mods are done at your own risk, if you put a license plate right over the rear tire, what kind of results did you expect? Suspension travel has as much to do with the loads (potholes, etc) being induced, as it does with the loads being carried. Suspensions can reach maximum travel with no passengers.....

How is this Evoluzione's fault? And what should they do about it? You took a chance and made a change to your bike. It didn't work out as well as you'd have liked. Fix it and move on.

FWIW, I had the same plate relocater on my Spyder. I wasn't comfortable with the clearance to the tire, so I bent the plate up to increase the clearance. I also bent the bottom edge up a bit, so that the tire wouldn't grab the edge, and pull it around, if it did make contact. It worked great, with no issues.

In looking at your pictures, it looks like you could repair the splash pan with a plastic repair kit, and a metal repair doubler located on the inner side of the pan. The plate Evoluzione relocator could still be utilized if you make minor bends to adjust the angle of the license plate.....

Like I told the other guy. I am more upset about the way the company is handling it. From what I have found, it is a known issue and the company should do something about it.

 

[Dragracer]

Just for discussion, please point us to the threads describing this "known issue".

Thanks in advance.

 

[5PYD3R]

Just for discussion, please point us to the threads describing this "known issue".

Thanks in advance.

Gotta track it down. One of the posts was on another forum that I found though. He had a whole conversation going on about it and told people that it will happen. But I was really wanting to clean it up and get rid of the fender so I did it anyway. My new mount is the cheapest and easiest thing to do. I bolted it to the splash guard under the tail section. Looks great and solves all issues!

 

[5PYD3R]

 

[Schnauzer]

Light

Does Michigan require the plate to bbe luminated for night driving. If so, you did a really good job of hiding the light.

 

[5PYD3R]

Does Michigan require the plate to bbe luminated for night driving. If so, you did a really good job of hiding the light.

I thought all states required a light. It does not have a light yet. Looking at doing LED strips from Auto Zone or a lighted license plate frame.

 

[5PYD3R]

and now you want him to do something for you?....... I don't think he can save you from yourself :doorag:

opcorn:

Do you really have nothing better to do than to start issues on a forum? All I wanted was some customer service. Not to be COMPLETELY blown off and ignored. Their product caused an issue and it should be taken care of.

 

[arntufun]

Do you really have nothing better to do than to start issues on a forum? All I wanted was some customer service. Not to be COMPLETELY blown off and ignored. Their product caused an issue and it should be taken care of.

Like I told you already, hundreds of us have done this mod with no issues. Yes, mine was ripped off but it was my own fault because of my shock was not set right. I know you said yours is set all the way up, but I find it hard to believe you have it set correctly . If you keep this thread going with this, I will go to my garage and make a video showing you with the shock adjusted you cant bottom it out to rip the plate off even jumping up and down on it.


You said yourself you were in contact with them and here is your own words...... "I told them many times if they made it right, I would not post anything bad about them and everything would be fine. George from the company told me "that the owner does not care to help me because in his mind, he will get bad mouthed anyway and it is not worth it to him."


Please do not say they blew you off because in your own words you talked to them many times . I would have cut off contact with you as well after your banter. I'm sure your a nice guy that is just trying to vent because of what happened.

The evo sway bar is one of the best mods you can do to your Spyder (which I want), and the 02 mod is a God sent with us that have aftermarket exhausts. Your bashing one of thier products that is not even damaged. Your Spyder is damaged not thier product. Case Closed !!!

 

[5PYD3R]

Like I told you already, hundreds of us have done this mod with no issues. Yes, mine was ripped off but it was my own fault because of my shock was not set right. I know you said yours is set all the way up, but I find it hard to believe you have it set correctly . If you keep this thread going with this, I will go to my garage and make a video showing you with the shock adjusted you cant bottom it out to rip the plate off even jumping up and down on it.


You said yourself you were in contact with them and here is your own words...... "I told them many times if they made it right, I would not post anything bad about them and everything would be fine. George from the company told me "that the owner does not care to help me because in his mind, he will get bad mouthed anyway and it is not worth it to him."


Please do not say they blew you off because in your own words you talked to them many times . I would have cut off contact with you as well after your banter. I'm sure your a nice guy that is just trying to vent because of what happened.

The evo sway bar is one of the best mods you can do to your Spyder (which I want), and the 02 mod is a God sent with us that have aftermarket exhausts. Your bashing one of thier products that is not even damaged. Your Spyder is damaged not thier product. Case Closed !!!

Case is not closed! Go ahead and make a video. My shock is set correctly. I have ridden with two other local spyder riders and they have asked if I set it stiffer before I even did the mod and looked to make sure.

I talked to them many times, yes but every time I talked to George it was simply him saying call back in 30min for the owner. I would call back and he would tell me the same thing over and over and over. Their product is also damaged. I am not doubting that their other products are good by any means. I too would have liked to do the sway bar and maybe 02 mod but not with the way they are treating me. The other guy too responded and said the same thing that he was getting "empty promises." I really do think that it was a freak thing that happened to with the bumpy road I was riding on but the point is, is that it happened and it shouldnt have. You guys are missing the point I keep saying. If they would have helped solve this instead of just ignoring me, then everything would have been good. I would not have said a thing on here about it. I am merely just upset about the way they handled it. So your damn right I am going to say they blew me off because they did! If I got a call back from them tomorrow offering to make it right, I would get right on here and make it known that they did so. My whole working life I have dealt with customers and know that if you dont have happy customers then you dont have a business. Customer comes first. I am not asking for anything absurd, just a refund for the product. That is NOT too much to ask! If I was in his position, I would have done it no questions asked.

 

[Dragracer]

I really do think that it was a freak thing that happened to with the bumpy road I was riding on but the point is, is that it happened and it shouldnt have.

No disrespect intended, but I believe I just figured out what happened. You were 2 up on a bumpy road, with a license plate mounted directly above the rear wheel. You hit a large bump. This combined with 2 people on the bike, and BAM! You state it was a "freaky thing that happened on a bumpy road". Do you REALLY believe this to be Evoluzione's fault??????:wrong:

 

[5PYD3R]

No disrespect intended, but I believe I just figured out what happened. You were 2 up on a bumpy road, with a license plate mounted directly above the rear wheel. You hit a large bump. This combined with 2 people on the bike, and BAM! You state it was a "freaky thing that happened on a bumpy road". Do you REALLY believe this to be Evoluzione's fault??????:wrong:

Yes I do. Should not be produced and sold if its not safe to use. If people are saying they had to bend it the second time then OBVIOUSLY there is a design flaw.

 

[BajaRon]

I'm really not trying to take sides here. Hard to do anyway since we only have one side of the story. Frankly, the first thing I think of when I see this install is great potential for tire to mod contact, but to each his own.

My point is simply that you're probably not going to get satisfaction by posting this way on this forum, unless you're satisfied with venting (and at times I can sympathize with that angle).

Even if everyone here agrees with you, which we already know isn't going to happen, it appears that your only real option is to move on as arntufun has done. (OH NO! I can't believe I just recommended someone follow in arntufun's footsteps!? What is this world coming to!? :yikes

I've got their sway bar and it is probably one of the best (must have in my opinion) mods I've done to my Spyder. I had no trouble with it and needed no additional customer support from Evoluzione, so obviously I can't speak to that issue.

It is too bad when anyone has a problem. Sounds like you've gotten all you're going to get from the vendor, you've given your side of the story here and other potential buyers have been warned. Now it may be time to move forward in a meaningful and effective way.