had my new st only one day and battery is dead

[SNOOPY]

Awesome! :yes:

 

[Yazz]

Welcome to the 'no so wonderful' world of Mancuso service department. They stock NOTHING other than oil change kits and sometimes recall parts sets during a campaign. Everything else is ordered and batteries cannot ship via air, so you are waiting on truck freight from a warehouse. I think the BRP parts depot is in Wisconsin.

Good luck. Hope your experience gets better from here.

Mancuso isn't the only show in town.

Bought Spydee from them and had to sign an agreement to have the first oil change from them for $$$$. Last time I dealt with them.

You might have to ride further, but there are better dealerships in town.

You owe no allegiance to Mancuso at this point. They left you hanging...

 

[Edsts]

Did the dealer advise you to plug in your bike

Good news I got it back today . Yay

My sts came with a battery tender , I plug it in after every use .

 

[Bob Denman]

Good news I got it back today . Yay

:2thumbs: Did they happen to mention what they did to it? :shocked:

Does your State have one of those "Buyers' Remorse" sort of laws in place?
If your battery acts up again,
and you find out that they didn't do right by you, and you've got a law to back you; I'd threaten to return the bike for a FULL REFUND!
Orrr... tell them that you want a brand-new, and properly charged battery installed in it... :gaah:

 

[flamingobabe]

welcome to the Spyder world......Mancuso is difficult to work with.....they work at their pace and do not care ......make an appointment....what for...they still make you wait 2 to 10 days.......but on the bright side we are having Gatherin' of the Spyders Memorial weekend in Friendswood....stay connected to the Texas board and main board for more information.....congrats on your new Spyder

 

[erikkelly]

:gaah:I just bought a brand new st on sat and had to take it back to the dealer cause of a dead battery, that was on Tuesday and its Friday and its still there. why does it take them so long just to replace a battery!!!!

The same thing happened to me last year when I took delivery of my 2013 ST Limited. They actually delivered it to me on a trailer, drove it off the trailer into the garage. It sat there overnight, and the next morning when I went to ride, it was dead. They had to come pick it back up, charge the battery, and re-deliver it. Havent had a battery problem in a year, since.

Best dealer experience? no.

 

[Bob Denman]

The dealers just don't seem to understand the importance of charging the battery; before delivering a dead one to a customer... :shocked: :banghead:

 

[Gray Ghost]

My sts came with a battery tender , I plug it in after every use .

If the battery isn't prepped properly before delivery the damage is done.

 

[Larry t]

battery

:gaah:I just bought a brand new st on sat and had to take it back to the dealer cause of a dead battery, that was on Tuesday and its Friday and its still there. why does it take them so long just to replace a battery!!!!

could be worse my dealer says only 6mo warranty on batt. considered a maint. item