KnurledNut
New member
Last Monday before I picked up my Ryker 900 Ace, I called my salesperson and asked if they could adjust the preload. Just 4 clicks from 0 to 4. Every bike I've bought before the dealers were happy to make adjustments before delivery.
Well well, the Ryker salesman called back. You'd think I was asking for some type of brain surgery. The service department wanted 2 hours labor and 3 weeks notice for a preload adjustment. Taken aback, I asked the salesperson if they understood what I needed. Just a simple, few clicks on the preload. "That's what they said", he blurted.
Needless to say, I drove her home. Ordered a spanner adapter for $15 and was done in 10 minutes including beverage time.
Are all Can-Am dealers like this? I didn't ask the hourly rate. Wowzers!
Well well, the Ryker salesman called back. You'd think I was asking for some type of brain surgery. The service department wanted 2 hours labor and 3 weeks notice for a preload adjustment. Taken aback, I asked the salesperson if they understood what I needed. Just a simple, few clicks on the preload. "That's what they said", he blurted.
Needless to say, I drove her home. Ordered a spanner adapter for $15 and was done in 10 minutes including beverage time.
Are all Can-Am dealers like this? I didn't ask the hourly rate. Wowzers!