Another Spyder F3 Shock comment

[SpyderF3-s]

I had the dealership where I bought my Spyder F3-S open a case with BRP. BRP said that they would not replace the shock. BRP says the shock is rated for 240lbs.

I filed a complaint with BRP. While getting the VIN # I noticed under the frunk a tag that says "MAX riders 2" and "MAX weight 438lbs". YET..BRP says shock is only rated for 240lbs!!! I would say that is FALSE information from BRP. Anyone else agree with me?

Disappointing Update: 7-12-16 at bottom

 

[bmccaffrey]

Absolutely!!!!!!!

 

[joeyvaz]

Agreed! I had the same results with my dealer and BRP this week.

 

[GaryTheBadger]

When I called BRP customer service, I too was told they will not warranty-replace or upgrade the stock rear shock. Some owners on Spyderlovers are getting their dealers to do so anyway. Who's paying for it?

 

[CanAmChris]

Here is my sticker from the 2015 F3-S

 

[ca8920]

Legal Issue

I believe there might be cause for a class action law suit here. Any thoughts?

:doorag::spyder2:

 

[Hey Yu]

I believe there might be cause for a class action law suit here. Any thoughts?

:doorag::spyder2:

You won't be winning that suit! 199kg total for cargo and passengers. Cargo includes fuel, oil, and coolant as well as bags and content. 30l of liquids is slightly less than 30kg. Down to 170kg. Rider @ 90kg down to 80kg. Passenger @ 60kg down to 20kg. Cargo in frunk and bags @ 20kg down to zero. Passenger or rider weighs in more = hmm. Disregard the liquids and one still has only 30 kg extra for passenger and rider.

 

[deer30084]

Class action lawsuit

I believe there might be cause for a class action law suit here. Any thoughts?

:doorag::spyder2:

Only lawyers win with class action lawsuits. They use you and your grievance to make money. Once upon a time, long long ago, I purchased a Remington 870 Wingmaster shotgun. There was a class action lawsuit against the manufacturer for a barrel defect. I added my name to the lawsuit and eventually got 20 cents when the case was resolved almost 2 years later. That is a true story. Count me out of any class action lawsuit. I'll get a new shock on my own one day when I determine for myself it is a problem.

 

[GaryTheBadger]

Only lawyers win with class action lawsuits. They use you and your grievance to make money. Once upon a time, long long ago, I purchased a Remington 870 Wingmaster shotgun. There was a class action lawsuit against the manufacturer for a barrel defect. I added my name to the lawsuit and eventually got 20 cents when the case was resolved almost 2 years later. That is a true story. Count me out of any class action lawsuit. I'll get a new shock on my own one day when I determine for myself it is a problem.

That's one way to look at it. Another is that if BRP is found guilty, they could be required to replace the shocks at their cost, exactly what some owners are seeking.

 

[VinnyMac]

Does the shock problem apply to the 2016 as well?

 

[monkeyboymorton]

Does the shock problem apply to the 2016 as well?

Shouldn't if you have a 2016 MY F3/F3-S. The new shock owners are asking for is the 2016 replacement. If you have a left over 2015 F3/F3-S that has only just been registered you will have the old shock.

If you look at your shock, see how much spring you can see. If not very many coils it's the 2015 one. If quite a few coils it's the 2016 one. Comparison pictures here:

http://www.spyderlovers.com/forums/showthread.php?89968-F3-two-up-shock&highlight=shock

 

[SpyderF3-s]

Update from BRP

This is what I got back from BRPcares:

Some 2015 F3-S experience rear suspension issues.

We have developed different options for 240+ lbs load.

Option 1=
Part number is 219400739.

It will be only for 2015/16 F3/F3-S models with vehicle loads above 240lbs (driver/passenger/saddlebag).

Option 2=
Part number is 219400577.
High quality FOX Factory series 2.0 PODIUM† RC2 Rear Shock

A great addition to increase comfort is PAC seat options : Coast-to-Coast Seat (part number 219400602) and Cannonball Seat.
The extra padding and foam density literally add inches of absorption.

So the default shock is only rated for 240lbs. They give you options but at YOUR COST! The sticker on the F3 and the owners manual clearly state max weight of 438lbs. No where does it state you have to get larger shock to reach the max weight. Waiting for their response back.

 

[ARtraveler]

Were they (BRP) thinking that there would only be one passenger?To put a shock on that is rated for less than two passengers is kind of dumb.

They (BRP) do some things that are so good, and then they do other things just the opposite.

:bbq::bbq::bbq::bbq::bbq::bbq::bbq::bbq::bbq:

 

[Tazzel]

I have never bottomed out as a single rider but I know others do bottom out and they are only around 150 lbs and have complain to their dealer and have had the shock replaced under warranty. Maybe there were some faulty shocks out there don't know but a bike that is made for 2up should have a bigger rear shock that is rated for more then 240lbs.

 

[Hitman5363]

I had the dealership where I bought my Spyder F3-S open a case with BRP. BRP said that they would not replace the shock. BRP says the shock is rated for 240lbs.

I filed a complaint with BRP. While getting the VIN # I noticed under the frunk a tag that says "MAX riders 2" and "MAX weight 438lbs". YET..BRP says shock is only rated for 240lbs!!! I would say that is FALSE information from BRP. Anyone else agree with me?

Just changed all three of my shocks out to Elka Stage Five's as my wife and I combined are 340 lbs and bottomed out the rear shock on simple bumps. The Stage Five's are pricey but well worth the money. Currently doing the fine tuning as they have lots of adjustments. It is to bad that Can Am put such a weak rear shock on the F3....hope they resolve your issue.

 

[SpyderF3-s]

VIN# request

I got a reply back asking for the Spyder VIN#. This leads me to believe based on BRP statement "Some 2015 F3-S experience rear suspension issues." that BRP may have had a bad batch of shocks and are tracking it.

 

[OJ UK]

Kindly excuse my ignorance......

.....especially on suspension/shock absorbers.
Is it not the case that the applied load is shared between all three shock absorbers? I have the standard unit on the rear
of my F3-S and I weigh close to 210 pounds and I have never bottomed out the rear shock when riding solo.
If I put a similarly sized passenger on the pillion then it will bottom out over bumps. However in order to carry passengers
who are similarly built to myself I have ordered the newer unit.
I agree that the standard unit is somewhat under sprung and could be more resilient also it could be better with a heavier grade
of oil in it so that the damping is increased.

 

[SpyderF3-s]

Disappointed Response from BRP!!!

BRP Response:

Thank you for contacting BRP.

After looking at your specific file, please find below the result of our research. We discussed with the warranty and the service departments to get more information on your unit. We also looked under your serial number to verify for any pending recalls under the limited warranty information specific to your unit.

Considering the answers we received from the warranty and the service departments, and bearing in mind that the total weight indicated on page 73 of your operator's manual is 199kg (438lbs) which includes the operator, passenger, cargo,and added accessories. The weight restriction on a part is not considered a manufacturer's defect; therefore, BRP will be unable to comply with your request for assistance, in accordance with the written limitations stipulated in your Operator's Guide. This is BRP's final decision on the matter.

Our best recommendation would be to contact your local BRP dealership in order for them to assess your unit and give you a written estimate for the needed parts and labor. If you choose to get your unit fixed, your dealer will also provide an estimate on the price and timeline for the repairs.

We trust that you will understand the need to respect the conditions and limitations stipulated in the terms of the manufacturer’s limited warranty. You can refer to the warranty section of the owner's guide by using the following link: http://www.operatorsguides.brp.com/

Should you have any other questions or comments, do not hesitate to reach us by replying to this email or call us at T + 888.272.9222.

Once again, thank you for contacting BRP,

If you consider the Spyder holds 7.2 gallons of gas at @ 50lbs, the limits the driver to about 190lbs! Guess I will have to work with the dealership to see what I can get out of them.

 

[joeyvaz]

Good luck. I for one, had zero luck contacting BRP and my dealer. I'm 6'2" 275# so I'm forced to upgrade on my own dime.

 

[Tango]

When we decided to get an F3 the saleswoman talked to us about it. Notice, I said woman. She advised against doing what we wanted to do. That was to add on saddle bags, floor boards, back rests. She said to load it up like that would not be recommended as we would easily be over loaded by the time we put ourselves on it. So we moved up to the Limited to get the better suspension set up. We are pleased with the Limited, and very happy she talked to us about our purchase. And was very knowledgable. :thumbup: Tom :spyder: