• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Search results

  1. BRPcare

    Lost Front Sprocket.....AGAIN!

    Hi CJ JAX and everyone, We are sorry for you concerns in regards to the sprockets on your Spyders. If you'd like to provide more information, please send us your VIN, name and contact of service dealer and detailed information to [email protected]. We'll be happy to see what we can do for you...
  2. BRPcare

    BEST Warranty

    Good day Mike, That's an excellent question. At the moment, we are looking at ways to improve the B.E.S.T. coverage on all of our products and we hope to be able to have something new in the near future.That being said, we are unable to tell you at this point what the impact would be for the...
  3. BRPcare

    It's Becoming Clear To Me...

    First Timer, We are sorry to read that your Spyder and customer support did not meet your expectations. If you'd like, send us your VIN, name and contact of your service dealer with a full description of what happened and we will be happy to make a follow up for you. Thanks, Sandra - BRPcare
  4. BRPcare

    To the BRPCare Team...

    Hi Bob, Please send us your specific questions to [email protected] We'll be happy to take a look at them for you through there. Thanks, Sandra - BRPcare
  5. BRPcare

    F3 Engine Check Light with display "Check DPS"

    Hi Speedsterjohnny, Please let us know if you still haven't heard back from your dealer. If you'd like, you can send us an e-mail with your VIN or case number and we can help move things forward. Sandra-BRPcare.
  6. BRPcare

    BEST Warranty

    Hi all, Glad I could help! I noticed my reponse generated some other questions. Here are some other answers! @Tonyeo, there are no fixed retail prices for a B.E.S.T extended service contract - refer to your dealer to get a price quote. @UtahPete, Technically, B.E.S.T is an extended service...
  7. BRPcare

    Is there a BRP site

    Hi Vided Send us your VIN to [email protected] and we'll be able to give you a hand with that. Cheers, Sandra
  8. BRPcare

    NHTSA

    Safety Recall 2017-002/3 : Headlight Replacement Hi everyone, Just so you know, the Warranty Bulletin posted previously is now considered a Safety Recall. For more information, please click here. Ryde Safe! Sandra - BRPcare
  9. BRPcare

    Warranty Bulletin for certain 2017 RT models

    Warranty Bulletin becomes a Safety Recall Hi everyone, Just so you know, this Warranty Bulletin is now considered a Safety Recall. Name of the recall : Non-Compliance: Headlight replacement - Headlights may Shine Too High Number of the recall : 2017–0002/3 It concerns certain model year...
  10. BRPcare

    Safety Recall 2017-002/3 : Headlight Replacement

    Hi everyone, Just so you know, the Warranty Bulletin for Possible Headlights Replacement - #2017-0002/3 posted previously is now considered a Safety Recall. Name of the recall : Non-Compliance: Headlight replacement - Headlights may Shine Too High Number of the recall : 2017–0002/3 It...
  11. BRPcare

    On way to Valcourt with sick spyder. BRP Techs available at the Homecoming?

    Hi Wackydan, There will be a technical service area at the homecoming - this is to help folks out with any technical issues or concerns on their vehicles, not for regular maintenance. In addition, most local dealers will be open all weekend. Please ride safe and we look forward to seeing you...
  12. BRPcare

    BEST Warranty

    Hi all, I just want to jump in to let you know the correct information in regards to the warranty on your Spyders. Most of you got it right! All Spyders in the U.S. and Canada come with a 2 year Factory Warranty. If you want to extend your warranty, you can purchase a BEST warranty of 12, 24 or...
  13. BRPcare

    Warranty Bulletin for certain 2017 RT models

    Hi Bob, We can't post dealer bulletins to the public on social media, but your dealer will have a copy of it. Steve
  14. BRPcare

    Warranty Bulletin for certain 2017 RT models

    Greetings everyone, Sandra from the BRPcare team here! You'll see me posting every once in a while to let you know about any important information concerning your Spyders! Today I want to share with you a Warranty Bulletin for Possible Headlights Replacement - #2017-0002/3 for owners of...
  15. BRPcare

    Spyder in the shop!

    We don't use PMs, but you can email us at [email protected] Thanks, Steve
  16. BRPcare

    Spyder in the shop!

    I'll have someone follow-up on communication with the tech and the dealership. But coming straight from BRP, please don't worry about your shift points anymore. Just make sure your oil is JASO MA2.
  17. BRPcare

    Spyder in the shop!

    Hi PMK, It's on page 162 of the owner's manual: Thanks, Steve
  18. BRPcare

    Spyder in the shop!

    Hi everyone, just wanted to clear up a bit of confusion: Firstly, on Spyder models with the ACE 1330 powertrain, you do not "need to shift at 4000rpm". Please drive the vehicle how you see fit and the transmission will handle it. Secondly, you will not be denied warranty coverage if you use...
  19. BRPcare

    Warranty Bulletin #2017-0001: Fuel Filter Leakage

    Hey all, Thank you for the warm welcome, it feels nice to be a part of such a great community! As for the concerns about identifying if your Spyder is affected by the campaign, the VIN tool on the website is only for safety recalls at the moment, not warranty bulletins. However, we`re looking...
  20. BRPcare

    Warranty Bulletin #2017-0001: Fuel Filter Leakage

    Hey everyone, this is Owen at BRPcare - I'll be working with Steve on the forums. Just wanted to give you an update about a new Warranty Bulletin on certain 2017 Spyder F3 and RT models: Fuel Filter Leakage - #2017-0001. Please check with your dealer to see if your Spyder is affected by the...
Back
Top